Colorado, United States · Remote OK
$89k–$118k/yr
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: OTN, SONET, DWDM, Network Management, Tier II Support
San Antonio, Texas, United States · On-site
$81k–$108k/yr
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Network Restoration, DWDM, MPLS, TCP/IP, BGP
United States · Remote OK
$104k–$152k/yr
Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizat…
Skills: Adobe Experience Manager, Content Architecture, Product Roadmap Management, Backlog Prioritization, Adobe Experience Cloud
Herndon, Virginia, United States · On-site
$64k–$85k/yr
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Fiber Maintenance, Network Troubleshooting, Juniper JunOS, Netscreen Firewalls, SolarWinds
Herndon, Virginia, United States · On-site
$145k–$194k/yr
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Layer 1/2/3 Networking, Optical Equipment, Carrier Ethernet, SR-MPLS, Wavelength Division Multiplexing
Suginami, Tokyo, Japan · On-site
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Managed Services Sales, Account Management, Cross-selling, Up-selling, Strategic Planning
Melbourne, Victoria, Australia · On-site
Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizat…
Skills: Managed Security Services, Consultative Selling, Strategic Account Planning, Cybersecurity Frameworks, C-Level Relationship Management
United States · Remote OK
$152k–$223k/yr
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Product Management, Network Engineering, Optical Transport, Dark Fiber, DWDM
Us, West Papua, Indonesia · On-site
$114k–$152k/yr
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up …
Skills: DDoS Mitigation, Threat Analysis, BGP Routing, Network Security, Firewall Operations
Bellevue, Washington, United States · On-site
$16/hr–$43/hr
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Copper Splicing, Fiber Splicing, OTDR Testing, T-Berd Testing, GPON Installation
United States · Remote OK
$106k–$155k/yr
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Contract Negotiation, Legal Drafting, Risk Management, Commercial Strategy, Stakeholder Management
Colorado, United States · Hybrid
$115k–$154k/yr
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Public Sector Sales, Cold Calling, Lead Generation, Account Planning, Revenue Forecasting
Denver, Colorado, United States · On-site
$76k–$101k/yr
Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizat…
Skills: DWDM Transport, Metro Ethernet, IP Communications, MPLS, BGP
Madrid, Community of Madrid, Spain · Hybrid
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Python, Fast API, AWS, Azure, GCP
United States · Remote OK
$149k–$218k/yr
Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizat…
Skills: SLED Capture Strategy, Proposal Management, Business Development Leadership, Public Sector Procurement, Project Management
United States · Hybrid
$132k–$194k/yr
Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizat…
Skills: WAN Architecture, Network Design, OTN Standards, MPLS/IP, BGP
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Provide advanced Tier II support for a nationwide fiber optic transport network and maintain 100% availability of IP and network management services. Responsibilities include troubleshooting SONET/DWDM issues, coordinating network implementations, and maintaining technical operational documentation.
Requires a Top Secret/SCI clearance and Security+ (IAT/IAM/IASAE Level 2) certification. Candidates should have technical expertise in OTN/SONET/DWDM and be available for 24x7 shift work and on-call support.
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Senior IT Systems Engineer provides advanced Tier II support by troubleshooting and repairing network devices, tools, and services for a nationwide fiber optic transport network as well as network support for two (2) geographically separated Network Operation Centers (NOC). The IT System Engineer II is operationally responsible for all IP and network management applications associated with the IP and transport platforms and maintaining 100% availability of IP and Network Management services in engineering and operations environment.
Basic Qualifications:
Preferred Qualifications:
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
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Requisition #: 342493
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
We connect people, data, applications – quickly, securely, and effortlessly.
Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through one of the world’s most expansive fiber networks. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. Everything we do at Lumen takes advantage of our network strength. From metro connectivity to long-haul data transport to our edge cloud, security, and managed service capabilities, we meet our customers’ needs today and as they build the future.
Offices: Monroe, Louisiana 71203, US
We connect people, data, applications – quickly, securely, and effortlessly.
Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through one of the world’s most expansive fiber networks. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. Everything we do at Lumen takes advantage of our network strength. From metro connectivity to long-haul data transport to our edge cloud, security, and managed service capabilities, we meet our customers’ needs today and as they build the future.
Offices: Monroe, Louisiana 71203, US
