Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizat…
Skills: Fiber optic transmission, Network troubleshooting, Asset management, HVAC systems maintenance, Electrical systems maintenance
Associate General Counsel, Employment Law - Temporary
United States · Remote OK
$152k–$223k/yr
Senior+$3.4B raised
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: SAP BW/4HANA, SAP BW 7.x, SAP S/4HANA, SAP HANA modeling, CDS Views
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Telecommunications, Fiber optic maintenance, Network troubleshooting, Transport equipment, Ethernet
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Network Troubleshooting, Fiber Quality Testing, CPE Installation, DC Power Systems, HVAC Maintenance
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Critical infrastructure, Technical support, Troubleshooting, AC power distribution, Grounding
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Program management, Project management, Cross-functional leadership, Governance, Risk management
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Network engineering, Plant construction, Project management, Capital planning, Budgeting
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Network engineering, Project management, Infrastructure planning, Field data collection, Capital planning
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Field Ops Engineer II - Indianapolis, IN, Cincinnati, Cleveland, Columbus, OH
Indianapolis, Indiana, United States · On-site
$68k–$90k/yr
Senior$3.4B raised
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Technical Support, Troubleshooting, Electrical Engineering, Mechanical Engineering, Power Distribution
Field Ops Engineer II - Indianapolis, IN, Cincinnati, Cleveland, Columbus, OH
Indianapolis, Indiana, United States · On-site
$68k–$90k/yr
Senior$3.4B raised
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Technical Support, Troubleshooting, AC Power Distribution, Generators, UPS Systems
Field Ops Engineer II - Phoenix, AZ, Los Angeles, CA, Dallas, TX, Denver, CO
Phoenix, Arizona, United States · Remote OK
$68k–$99k/yr
Senior$3.4B raised
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Field Ops Engineer II - Phoenix, AZ, Los Angeles, CA, Dallas, TX, Denver, CO
Phoenix, Arizona, United States · Remote OK
$68k–$99k/yr
Senior$3.4B raised
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, …
Skills: Cybersecurity, Solution Architecture, MDR, Cloud Security, OT Security
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$41k–$55k/yr
Full-time
high school
Health insurance, Life insurance, Voluntary lifestyle benefits
Posted 4d ago
~40 hrs/week
Responsibilities
The Field Technician is responsible for installing, provisioning, and maintaining network equipment, including fiber optic and power systems. They also manage assets, perform preventive maintenance on critical infrastructure, and troubleshoot network service interruptions.
Requirements
Candidates must have a high school diploma or GED and at least one year of relevant experience in network monitoring, installation, or repair. Proficiency in Microsoft Office, a valid driver's license, and the ability to perform physical tasks like lifting 50 lbs are required.
Full job description
Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.
By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.
At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.
The Role
We have an immediate opening for Field Technician I. Responsible for asset management: processes deliveries and replenishes consumables as well as coordinates shipping and receiving of materials. Maintains tools, test sets, and electronic equipment including, but not limited to: fiber optic transmission equipment, lightwave multiplexing equipment, AC and DC power equipment. Assists in installs, provisions, tests, and maintains DS0 thru OC192 services. May install and test transmission/switching equipment. Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair. Monitors/locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network. Responsible for learning all of the systems and applications required to perform the job function adequately. Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments. Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants
The Main Responsibilities
Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network. Proactively identify potential problem areas to ensure integrity of the network and company.
Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered. May install and test network and customer premise equipment (CPE) including installation and delivery of end user services.
Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.
AC Power (on limited basis).
DC power installs including tertiary and BDCBB.
Responsible for asset management processes and replenishment of on-site/truck materials. Coordinates shipping and receiving of company and customer materials. Maintains tools, test sets, and all network equipment.
Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.
With the aid of training and coaching, responsible for learning Lumen trouble ticket, provisioning, time tracking, and materials systems and applications required to perform the job function effectively. Update/report inventory records changes, complete transactional updates within systems to show appropriate activities by job type, enter appropriate time log, and responsive to requests for information/escalations. Regularly provides status updates and reports problem situations related to assignments to management.
Objectively evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable.
Perform other duties assigned by management team.
Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers for all available bandwidths offered.
What We Look For in a Candidate
Required:
High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.
Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.).
Have knowledge of locating fiber optic cable, right-of-way, and As-Builts.
Must maintain site security and cleanliness.
Must have PC skills and be well versed in Microsoft Windows and Office applications.
Must possess the ability to quickly learn corporate databases.
On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business.
A valid driver’s license
Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; works in all weather conditions
Preferred Qualifications:
2+ years of relevant job experience
Attention to detail with good organizational capabilities.
Ability to prioritize with good time management skills.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$41,310 - $54,570 in these states: FL
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Related keywords
Field TechnicianFiber OpticNetwork InfrastructureDS0OC192MultiplexingAC PowerDC PowerEdge ComputeWavelengthSONETEthernetIP NetworkCPETrouble TicketsPreventive Maintenance
We connect people, data, applications – quickly, securely, and effortlessly.
Industry
Technology, Information and Internet
Company size
10,001+ employees
Headquarters
Monroe, Louisiana
LinkedIn followers
618,128
Total funding
$3.4B
Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through one of the world’s most expansive fiber networks. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
Everything we do at Lumen takes advantage of our network strength. From metro connectivity to long-haul data transport to our edge cloud, security, and managed service capabilities, we meet our customers’ needs today and as they build the future.
Offices: Monroe, Louisiana 71203, US
Video ConferencingElectronicsLightingHealth CareBusiness DevelopmentInfrastructureOptical CommunicationTVWeb HostingContent Delivery Network
We connect people, data, applications – quickly, securely, and effortlessly.
Industry
Technology, Information and Internet
Company size
10,001+ employees
Headquarters
Monroe, Louisiana
LinkedIn followers
618,128
Total funding
$3.4B
Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through one of the world’s most expansive fiber networks. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
Everything we do at Lumen takes advantage of our network strength. From metro connectivity to long-haul data transport to our edge cloud, security, and managed service capabilities, we meet our customers’ needs today and as they build the future.
Offices: Monroe, Louisiana 71203, US
Video ConferencingElectronicsLightingHealth CareBusiness DevelopmentInfrastructureOptical CommunicationTVWeb HostingContent Delivery Network