Jobs at LSEG (Now Hiring) — 531 open — Page 22

ABOUT US:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers!!

ROLE SUMMARY:

We are seeking a highly technical and strategic Director of Site Reliability Engineering (SRE) to lead the design, operation and continuous improvement of highly available, scalable and resilient platforms across FTSE Russell Engineering.  Reporting to the COO, FTSE Russell Engineering, this role will drive operational and engineering excellence in observability, incident management, automation and resilience, ensuring mission-critical financial systems meet stringent reliability, performance and regulatory requirements. 

WHAT YOU'LL BE DOING:

Leadership & Engineering Excellence:

• Lead, mentor, and scale a high-performing global SRE organization.

• Partner with product, platform, operations and security teams to embed reliability into the software development lifecycle (SDLC).

• Define and track KPIs for reliability, performance, and operational efficiency.

• Foster a culture of continuous improvement, accountability, and engineering excellence.

• Promote automation-first principles and self-service observability tooling for engineering teams.

Incident Leadership & Production Operations:

• Own and evolve production incident management frameworks, including detection, triage, escalation, and resolution, working closely with existing development and support teams.

• Lead major incident response (MIR) for critical outages, ensuring rapid mitigation and clear stakeholder communication.

• Implement and enforce blameless postmortems, ensuring actionable follow-ups and systemic improvements.

• Establish runbooks, playbooks, and operational readiness standards across all services.

• Drive continuous improvement in incident response processes, tooling, and team readiness.

Automation & Self-Healing Systems

• Drive automation of operational processes including incident response, failover, scaling, and recovery.

• Implement self-healing mechanisms using auto-remediation, event-driven workflows, and AI/ML-assisted operations where applicable.

• Promote Infrastructure as Code (IaC) using tools such as Terraform or CloudFormation.

• Reduce manual toil through CI/CD pipelines, automated testing, and deployment strategies (blue/green, canary releases).

Observability & Monitoring

• Define and implement best-in-class observability frameworks across metrics, logs, and traces.

• Standardize tooling (e.g., Prometheus, Grafana, OpenTelemetry, ELK/EFK stacks, CloudWatch, Datadog, or similar) across engineering teams.

• Champion distributed tracing and real-time telemetry to enable deep system visibility and rapid root cause analysis.

• Drive a data-driven reliability culture, using observability insights to proactively identify and eliminate system risks.

Reliability Engineering & Resilience Architecture

• Establish and enforce SRE principles including SLIs, SLOs, SLAs, and error budgets across all critical services.

• Drive adoption of resilient design patterns (multi-region failover, active-active architectures, circuit breakers, bulkheads).

• Ensure platforms are designed for high availability (HA), fault tolerance, and disaster recovery (DR) aligned with financial market uptime requirements.

• Lead deep-dive investigations into platform failures, performance bottlenecks, and systemic issues across complex, multi-tiered architectures.

WHAT YOU'LL BRING:

• Proven experience leading SRE, DevOps, and/or Platform Engineering teams in large-scale, regulated environments.

• Deep technical expertise in both on-premise and AWS cloud-native architecture and systems design, including:

  • AWS services such as EKS/ECS, Lambda, API Gateway, DynamoDB, Aurora, and S3.

  • Database and Data Platforms : SQL Server, Sybase, PostgreSQL (including Aurora)

  • Unix/Linux, Java, C#.NET, Python application support and development

• Strong experience with observability tooling and frameworks for metrics, logs, and traces (Prometheus, Grafana, OpenTelemetry, ELK/EFK stacks, CloudWatch, Datadog, or similar)

• Demonstrated ownership of incident management and production operations at scale.

• Hands-on experience with CI/CD pipelines, Git, automation, scripting, and IaC tools (Python, Go, Ansible, Terraform, etc.).

• Demonstrable application of agentic AI engineering in observability, incident management, and automated recovery.

• Strong understanding of networking, security, and reliability engineering principles.

• Experience defining and implementing SLOs, SLIs, and error budgets.

Preferred Qualifications:

• Experience in financial services or other data intensive, regulated industries.

• Familiarity with multi-region AWS architecture, high-availability, mission critical applications.

• Knowledge of chaos engineering practices and resilience testing.

• Exposure to AIOps and intelligent automation frameworks.

Personal Attributes:

• Calm, decisive, and effective under pressure.

• Strong communicator with the ability to engage both technical and non-technical stakeholders.

• Strategic thinker with a hands-on approach to problem-solving.

• Passionate about service reliability, resilient architecture, and continuous improvement

Career Stage:

Director

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.