United States · Remote Solely
$42k–$76k/yr
Description Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive inf…
Skills: Customer Service, Problem Solving, Communication, Interpersonal Skills, Data Organization
Indianapolis, Indiana, United States · Hybrid
$106k–$197k/yr
Description We’re looking for a Sr Software Engineer to join our Software Delivery organization and help evolve the internal platforms and integrations that power software delivery across Liberty Mutual. In this role, yo…
Skills: Python, TypeScript, JavaScript, AWS, API Development
Boston, Massachusetts, United States · On-site
$125k–$215k/yr
Description The Company Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With d…
Skills: Financial Modeling, Transaction Structuring, Tax Equity, Project Finance, Investment Diligence
Boston, Massachusetts, United States · On-site
$125k–$215k/yr
Description The Company Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty) and is responsible for powering Liberty’s strategy amid profound change in global capital markets. With d…
Skills: Financial Modeling, Tax Credit Structuring, Project Finance, Investment Diligence, Transaction Management
Anchorage, Alaska, United States · On-site
$57k–$101k/yr
Description The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. Thi…
Skills: Claims Management, Liability Evaluation, Negotiation, Analytical Skills, Interpersonal Skills
Anchorage, Alaska, United States · On-site
$57k–$101k/yr
Description The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. Thi…
Skills: Claims Management, Investigation, Liability Evaluation, Negotiation, Analytical Skills
Fort Smith, Arkansas, United States · Remote OK
$55k–$75k/yr
Description Apply Today – Training Classes Begins Aug 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team.…
Skills: Inside Sales, Persuasion, Interpersonal Communication, Analytical Skills, Decision Making
Jacksonville, Florida, United States · Hybrid
$69k–$179k/yr
Description Liberty Mutual Surety™ is currently recruiting for a Senior Surety Underwriter to join our Small to Mid-Contract Team in the Southeast Surety Plus’s Florida Branch. As a Senior Surety Underwriter, you will de…
Skills: Surety Underwriting, Financial Analysis, Credit Underwriting, Risk Analysis, Relationship Management
Jacksonville, Florida, United States · Hybrid
$69k–$179k/yr
Description Liberty Mutual Surety™ is currently recruiting for a Senior Surety Underwriter to join our Small to Mid-Contract Team in the Southeast Surety Plus’s Florida Branch. As a Senior Surety Underwriter, you will de…
Skills: Surety Underwriting, Financial Analysis, Risk Assessment, Credit Underwriting, Relationship Management
Boston, Massachusetts, United States · Hybrid
$106k–$225k/yr
Description The PL Policy Portfolio in USRM is seeking an experienced Product Owner to own and drive the Personal Lines Policy strategy. This role will directly own a Policy capability, providing value to key stakeholder…
Skills: Product Ownership, Strategic Planning, Stakeholder Management, Agile Methodology, Roadmap Development
Boston, Massachusetts, United States · On-site
$125k–$201k/yr
Description About the Team The Enterprise Data & Data Science organization provides centralized product, platform, and technology support for Data Science teams across Liberty Mutual. Our team focuses on enabling the dev…
Skills: Product Management, Data Science, Machine Learning, AI Strategy, Stakeholder Management
Austin, Texas, United States · On-site
$57k–$96k/yr
Description Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This is a…
Skills: Claims Handling, Customer Service, Negotiation, Workload Management, Written Communication
Des Moines, Iowa, United States · On-site
$69k–$197k/yr
Description We are seeking an experienced Middle Market Senior Underwriter to underwrite commercial property & casualty risks in the middle market segment. As an individual contributor, you will make analytical, data-dri…
Skills: Commercial Underwriting, Risk Assessment, Pricing Strategy, Broker Relationship Management, Portfolio Management
Kansas City, Missouri, United States · On-site
$57k–$96k/yr
Description Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This is a…
Skills: Claims Handling, Customer Service, Negotiation, Workload Management, Written Communication
Boston, Massachusetts, United States · On-site
$106k–$225k/yr
Description Liberty Mutual is seeking an Analytics Manager to lead a team responsible for helping the business understand how our direct sales channels are performing and where we can improve. This team focuses on the cu…
Skills: Forecasting, Performance Reporting, Data Analysis, People Management, Strategic Planning
Chicago, Illinois, United States · Hybrid
$57k–$101k/yr
Description Our professional auditors are integral to our company's mission by ensuring the financial integrity of premium development. In this role, you will examine policyholders' operations and financial records to en…
Skills: Financial Auditing, Financial Record Examination, Premium Calculation, Report Writing, Workload Management
Plano, Texas, United States · On-site
$69k–$179k/yr
Description We are seeking an experienced Middle Market Senior Underwriter to underwrite commercial property & casualty risks in the middle market segment. As an individual contributor, you will make analytical, data-dri…
Skills: Commercial Underwriting, Risk Assessment, Pricing Strategy, Broker Relationship Management, Data-Driven Decision Making
Boston, Massachusetts, United States · On-site
$135k–$177k/yr
Description The Position We are seeking a strategic Investment Data Product Owner with investment data expertise to lead the development and delivery of integrated data products that fuel LMI's investment process and bus…
Skills: Investment Data Management, Product Ownership, Agile/Scrum, SQL, Snowflake
San Francisco, California, United States · On-site
$108k–$278k/yr
Description Drawing on Liberty’s vast commercial and personal lines expertise, Liberty Mutual Mobility Solutions team embodies a new collaborative model that brings a full range of tailored solutions and nuanced pricing …
Skills: Commercial Underwriting, Risk Management, Analytical Skills, Negotiation, Communication
Indianapolis, Indiana, United States · On-site
$120k–$225k/yr
Description You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidate…
Skills: Java, SpringBoot, AWS, React, Typescript
United States • Remote Solely
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide timely and accurate information to policyholders and agents regarding Personal Lines products. Independently resolve policy issues and manage customer needs to ensure high satisfaction and business retention.
Requires an active P&C Producers insurance license and at least 2 years of related customer service experience. An associate degree or 1+ year of insurance experience is preferred.
Join Our Team as a Remote Experienced and Licensed Customer Service Representative!
Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business.
Training: Paid training is Monday – Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role.
Shift: After onboarding and training is complete, go-forward shifts will have a start time between 7:55AM-10:00AM EST. with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend.
Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work.
License: Active P&C Producers insurance license REQUIRED.
We are currently not hiring in NY, CA, AK, HI, NM or IL.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
Pursue your tomorrow, today.
At Liberty Mutual, we believe progress happens when people feel secure. For more than 110 years we have helped people and businesses embrace today and confidently pursue tomorrow by providing protection for the unexpected and delivering it with care. A Fortune 100 company with more than 40,000 employees in 28 countries and economies, we are the ninth largest global property and casualty insurer and generate more than $50 billion in annual consolidated revenue. We operate through three strategic business units: US Retail Markets, providing auto, home, renters and other personal and small commercial lines property and casualty insurance to individuals and small businesses countrywide; Global Risk Solutions, delivering a full range of comprehensive commercial and specialty insurance, reinsurance and surety solutions to mid-size and large businesses worldwide; and Liberty Mutual Investments, deploying more than $100 billion of long-term capital globally across its integrated platform to drive economic growth, power innovation and secure Liberty Mutual’s promises. For more information, visit www.libertymutualinsurance.com.
Offices: 175 Berkeley Street, Boston, MA 02116, US · 7900 Windrose Ave, Plano, Texas 75024, US · Safeco Plaza, 1001 4th Avenue, #3800, Seattle, WA 98154, US · 14050 N 83rd Ave, 100, Peoria, Arizona 85381, US · 4229 W Lake Mary Blvd, 100, Lake Mary, Florida 32746, US
Pursue your tomorrow, today.
At Liberty Mutual, we believe progress happens when people feel secure. For more than 110 years we have helped people and businesses embrace today and confidently pursue tomorrow by providing protection for the unexpected and delivering it with care. A Fortune 100 company with more than 40,000 employees in 28 countries and economies, we are the ninth largest global property and casualty insurer and generate more than $50 billion in annual consolidated revenue. We operate through three strategic business units: US Retail Markets, providing auto, home, renters and other personal and small commercial lines property and casualty insurance to individuals and small businesses countrywide; Global Risk Solutions, delivering a full range of comprehensive commercial and specialty insurance, reinsurance and surety solutions to mid-size and large businesses worldwide; and Liberty Mutual Investments, deploying more than $100 billion of long-term capital globally across its integrated platform to drive economic growth, power innovation and secure Liberty Mutual’s promises. For more information, visit www.libertymutualinsurance.com.
Offices: 175 Berkeley Street, Boston, MA 02116, US · 7900 Windrose Ave, Plano, Texas 75024, US · Safeco Plaza, 1001 4th Avenue, #3800, Seattle, WA 98154, US · 14050 N 83rd Ave, 100, Peoria, Arizona 85381, US · 4229 W Lake Mary Blvd, 100, Lake Mary, Florida 32746, US
