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Jobs at Level Four Group (Now Hiring) — 5 open

Level Four Group logoLevel Four Group

Client Services Associate

El Paso, Texas, United States · On-site

Senior

Our Team is growing, and we need you! Come be a part of this disruption in the financial services marketplace! By joining the Level Four family of companies, you’ll be joining one of the fastest growing wealth management…

Skills: Client Relationship Management, Financial Advisor Support, Account Paperwork Processing, Calendar Management, CRM Documentation

Level Four Group logoLevel Four Group

Medicare Operations & Sales Support Associate

Fort Worth, Texas, United States · On-site

Mid level

Our Team is growing, and we need you! Come be a part of this disruption in the financial services marketplace! By joining the Level Four family of companies, you’ll be joining one of the fastest growing wealth management…

Skills: Contracting & Licensing, Client Database Management, Medicare Product Knowledge, CMS Compliance, HIPAA Regulations

Level Four Group logoLevel Four Group

Medicare Operations & Sales Support Associate

Fort Worth, Texas, United States · On-site

Mid level

Our Team is growing, and we need you! Come be a part of this disruption in the financial services marketplace! By joining the Level Four family of companies, you’ll be joining one of the fastest growing wealth management…

Skills: Contracting & Licensing, Client Database Management, Customer Service, Medicare Product Knowledge, CMS Compliance

Level Four Group logoLevel Four Group

Life Insurance Wholesaler

Dallas, Texas, United States · On-site

Senior

Our Team is growing, and we need you! Come be a part of this disruption in the financial services marketplace! By joining the Level Four family of companies, you’ll be joining one of the fastest growing wealth management…

Skills: Life Insurance Sales, Relationship Management, Recruiting, Customer Service, Communication Skills

Level Four Group logoLevel Four Group

Life Insurance Case Manager

Dallas, Texas, United States · On-site

Mid level

Our Team is growing, and we need you! Come be a part of this disruption in the financial services marketplace! By joining the Level Four family of companies, you’ll be joining one of the fastest growing wealth management…

Skills: Case Management, Relationship Management, Insurance Application Processing, Professional Communication, Organizational Skills

Level Four Group logo

Client Services Associate

Level Four Group

El Paso, Texas, United States • On-site

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Senior

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  • Full-time
  • associate degree, bachelor degree
  • Casual Work Environment, Generous Paid Time Off, Flexible Work Schedule, Health Benefits
  • Posted 24d ago
  • Apply by Oct 1
  • ~40 hrs/week

Responsibilities

The Client Services Associate supports 1-3 Financial Advisors by managing client service activities and account paperwork to ensure an exceptional client experience. They serve as the primary contact for clients and custodians while assisting with calendar management and advisor on-boarding.

Requirements

Candidates must have over 5 years of experience supporting financial advisors and at least 2 years of experience in client on-boarding. A bachelor's or associate degree is required, along with proficiency in Microsoft Office and strong communication skills.

Full job description

Our Team is growing, and we need you!

Come be a part of this disruption in the financial services marketplace!

By joining the Level Four family of companies, you’ll be joining one of the fastest growing wealth management firms in the country. After 20+ years, we still have an entrepreneurial spirit, dedicated to embracing change. We are national in scope with offices throughout the U.S., yet with local roots here in North Texas.

We offer:
  • Casual Work Environment
  • Generous Paid Time Off
  • Flexible Work Schedule
  • Great Benefits
  • And More…
Come take your career path to the next level!

The Client Services Associate will support 1 - 3 Financial Advisors by handling client/advisor service activities.  This associate will focus on delivering exceptional client/advisor experience so advisors can focus efforts on growing the practice.  This position will be based in either the Dallas office or a branch location; and support may include advisors in other branch locations.  Additionally, this role may act as an escalation and knowledge resource.  CSA’s are cross-trained for Advisor On-Boarding and will support those efforts when needed and scheduled.

Essential responsibilities and tasks of the Client Services Associate are:
  • Work with the Advisor to provide the firm’s stated Client Experience
  • Serve as the main contact point for clients and advisor(s) for service needs/questions
  • Working directly with custodian(s), Level Four Financial (Broker Dealer) and Level Four Corporate office
  • Assisting with Advisor’s calendar management
  • Heavy communication with and from Advisor(s) and Client(s) and custodians/carriers/fund families
  • Be an Escalation route and knowledge resource for other CSAs at Level Four Financial; be an ‘expert’ at RJ and Level Four paperwork processes.
  • Provide On-boarding team with data entry support and/or client repapering support.
  • Providing both client-facing and advisor-facing service
  • Creating, tracking, managing, and processing account paperwork and requests, including documenting in CRM
  • Engaged in and completing the Remarkable Client Experience for all clients.
  • Ability to find answers within the resources provided at custodian’s, Level Four, etc.
  • Communicating with clients via phone and email
  • Managing and documenting the client experience activities
  • Opening new accounts, tracking transfers and cash requests
  • Processing Cash/ACH requests initiated by client
  • Managing the Financial Advisor’s calendar
  • Staying involved and aware of Level Four and custodial Process & Procedure changes as they affect your advisors
  • Helping communicate changes (bullet above) to the CSA team.
  • Successfully balance workload when On-Boarding client re-papering support is needed.
  • Additional duties as required
Successful Client Services Associate candidates will have:

Required
  • 5 + years of experience successfully supporting busy Financial Advisor(s)
  • 2+ years of experience in Client On-Boarding, working with custodians
  • Bachelors/Associate Degree or equivalent work-related experience
  • Ability to organize, prioritize, multi-task, follow through on commitments, and work independently, while being reliable, accountable, detail-oriented, and team-oriented
  • Superior communication skills when interacting with clients, advisors and teammates
  • A passion to help the team and the advisors
  • Very comfortable with Microsoft Office Suite (outlook, word, excel)
  • VERY comfortable with technology, in general
  • English fluency
Preferred
  • Fluency, or professional working proficiency, in Spanish
  • Experience with Salesforce as a CRM
  • Experience with Raymond James or other custodians
  • FINRA Series 6 or 7
Icing on the Cake
  • Experience with Charles Schwab and/or Fidelity

Related keywords

Wealth ManagementFinancial ServicesCRMSalesforceRaymond JamesCharles SchwabFidelityFINRA Series 6FINRA Series 7Client On-boardingAccount PaperworkCustodianBroker DealerACH RequestsClient Experience

About Level Four Group

LinkedInVisit site

Changing the future of financial advice.

Industry
Financial Services
Company size
201-500 employees
Headquarters
Dallas, TX
LinkedIn followers
2,347

Level Four Group is comprised of a group of specialized divisions dedicated to providing tailored solutions for our valued clients and financial professionals. Our focus is on delivering objective and proactive advice, so you can achieve the life you dream. Level Four Financial professionals (“We”) are committed to acting in our retail client’s best interest. For important Regulation Best Interest information, including Form CRS and other disclosures please click here. Level Four Financial professionals (“We”) are committed to acting in our retail client’s best interest. For important Regulation Best Interest information, including Form CRS and other disclosures please click here. We cannot accept any orders and/or instructions regarding your account by email, voice mail, fax or any alternate method. Securities offered through Level Four Financial, LLC Member FINRA/SIPC. Advisory services offered through Level Four Advisory Services, LLC, an SEC-registered investment adviser. Insurance services offered through Level Four Insurance Agency, LLC. Level Four Financial, LLC, Level Four Advisory Services, LLC, and Level Four Insurance Agency, LLC are independent entities. Accounts carried by Raymond James & Associates, Inc. Member New York Stock Exchange/SIPC. E-mail sent through the internet is not secure or confidential. This e-mail is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this message in error, please contact the sender immediately and delete the material from your computer. Level Four Group, LLC is a division of CRI Capital Group, LLC, a subsidiary of CRI Advisors, LLC. “CRI" is the brand name under which Carr, Riggs & Ingram, L.L.C. (“CPA Firm”) and CRI Advisors, LLC (“Advisors”)

Offices: 12400 Coit Rd, Suite 700, Dallas, TX 75251, US

AdviceAsset ManagementInsuranceFinancial Services
View all jobs at Level Four Group

About Level Four Group

LinkedInVisit site

Changing the future of financial advice.

Industry
Financial Services
Company size
201-500 employees
Headquarters
Dallas, TX
LinkedIn followers
2,347

Level Four Group is comprised of a group of specialized divisions dedicated to providing tailored solutions for our valued clients and financial professionals. Our focus is on delivering objective and proactive advice, so you can achieve the life you dream. Level Four Financial professionals (“We”) are committed to acting in our retail client’s best interest. For important Regulation Best Interest information, including Form CRS and other disclosures please click here. Level Four Financial professionals (“We”) are committed to acting in our retail client’s best interest. For important Regulation Best Interest information, including Form CRS and other disclosures please click here. We cannot accept any orders and/or instructions regarding your account by email, voice mail, fax or any alternate method. Securities offered through Level Four Financial, LLC Member FINRA/SIPC. Advisory services offered through Level Four Advisory Services, LLC, an SEC-registered investment adviser. Insurance services offered through Level Four Insurance Agency, LLC. Level Four Financial, LLC, Level Four Advisory Services, LLC, and Level Four Insurance Agency, LLC are independent entities. Accounts carried by Raymond James & Associates, Inc. Member New York Stock Exchange/SIPC. E-mail sent through the internet is not secure or confidential. This e-mail is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this message in error, please contact the sender immediately and delete the material from your computer. Level Four Group, LLC is a division of CRI Capital Group, LLC, a subsidiary of CRI Advisors, LLC. “CRI" is the brand name under which Carr, Riggs & Ingram, L.L.C. (“CPA Firm”) and CRI Advisors, LLC (“Advisors”)

Offices: 12400 Coit Rd, Suite 700, Dallas, TX 75251, US

AdviceAsset ManagementInsuranceFinancial Services
View all jobs at Level Four Group

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