Bi-Lingual Customer Service Representative (Spanish & English)
Belton, Missouri, United States · On-site
Entry level
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Limestone County, Alabama, United States · On-site
Entry level
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Entry level
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Full-time
401(k), Dental Insurance, Employee Assistance Program, Health Insurance, Health Savings Account, Life Insurance
Posted 28d ago
~40 hrs/week
Responsibilities
The representative will handle cash transactions, initiate customer loans, and contact clients regarding past due payments. The role involves working rotating shifts, including some Saturdays, to provide financial solutions to customers.
Requirements
Candidates must be bilingual in Spanish and English, at least 18 years old, and legally authorized to work in the US. A valid driver's license, auto insurance, and reliable transportation are required.
Full job description
LendNation is looking for an energetic, positive Bilingual Full-Time Bi-Lingual (Spanish & English) Customer Service Representative to join our team!
This position will work at Branch 3236 located at 7017 N Oak Trfy., Gladstone, MO 64118.
The Customer Service Representative opportunity is a Full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As aCustomer Service Representative,you will:
Must be bilingual
Complete cash transactions for our customers
Initiate customer loans
Contact customers about past due payments
Work rotating shifts and some Saturdays. You will have Sundays off!
As aCustomer Service Representativeyou will need to bring:
Excellent customer service skills
Cash Handling experience
Ability to operate computers and standard office equipment preferred
Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
Ability to work with minimal supervision
Reliable attendance is an essential requirement of the position
Must be at least 18 years of age
Must have proof of eligibility to legally work in the United States
We offer ourCustomer Service Representatives:
Monthly bonus program
Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI(LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
LendNation stores offer financial service and credit solutions to customers in more than 250 locations nationwide. We believe that our customers' experience extends far beyond their in-store visit with us. That's why we work hard to ensure that we meet all of their needs and expectations through friendly, fast service and knowledgeable teams always ready to help.
Our retail stores operate affiliate stores under several different names throughout the country, and are in the process of transitioning their names and brands to LendNation. The same products, services and support will remain unchanged.
LendNation also provides online lending services throughout various states in the US.
Offices: 8208 Melrose Drive, Lenexa, Kansas 66214, US
Short-Term LoansCheck Cashing Servicesand Money Transfer ServicesFinanceBankingFinancial Services
LendNation stores offer financial service and credit solutions to customers in more than 250 locations nationwide. We believe that our customers' experience extends far beyond their in-store visit with us. That's why we work hard to ensure that we meet all of their needs and expectations through friendly, fast service and knowledgeable teams always ready to help.
Our retail stores operate affiliate stores under several different names throughout the country, and are in the process of transitioning their names and brands to LendNation. The same products, services and support will remain unchanged.
LendNation also provides online lending services throughout various states in the US.
Offices: 8208 Melrose Drive, Lenexa, Kansas 66214, US
Short-Term LoansCheck Cashing Servicesand Money Transfer ServicesFinanceBankingFinancial Services