Hybrid
$21/hr–$26/hr
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to…
Skills: Auto Insurance Claims, Customer Service, Bilingual Communication, Claims Processing, Conflict Resolution
Hartford, Connecticut, United States · On-site
$80k–$175k/yr
Fuel your career with innovation and opportunity! We’re looking for a results-driven Dealership Account Manager in Hartford, CT to join our growing field sales team. In this role, you’ll help expand our market reach and …
Skills: Account Management, Business Development, Auto Finance, Negotiation, Market Analysis
Boston, Massachusetts, United States · Hybrid
$100k–$110k/yr
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to…
Skills: HR Business Partnering, Employee Relations, Performance Management, Organizational Design, Paylocity Administration
Boston, Massachusetts, United States · Hybrid
$75k–$85k/yr
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to…
Skills: Litigation Management, Legal Operations, Case File Preparation, Legal Correspondence Drafting, Matter Management
Remote OK
$70k–$75k/yr
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to…
Skills: Instructional Design, Training Development, Auto Finance, Consumer Debt Collection Compliance, Presentation Skills
Remote Solely
$21/hr–$26/hr
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to…
Skills: Auto Insurance Claims, Customer Service, Bilingual Communication, Claims Processing, Conflict Resolution
Remote OK
$140k–$170k/yr
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to…
Skills: Product Management, Payment Processing, API Integration, Stakeholder Management, Data Analysis
Boston, Massachusetts, United States · Hybrid
$60k–$70k/yr
Empower Sales Success Through Training and Development At Lendbuzz, we believe in doing the right thing—for our customers, our team, and our future. We’re defined by diversity, we connect with kindness, we enjoy the ride…
Skills: Training Coordination, Sales Enablement, Data Hygiene, CRM Management, LMS Administration
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The associate will manage auto insurance claims by assisting clients with reporting and coordinating with insurance providers to ensure prompt payment. They are responsible for verifying documentation accuracy and maintaining detailed records to maximize financial recoveries.
A bachelor's degree and 1+ years of insurance industry experience are preferred. Proficiency in English is required, with Spanish or Portuguese language skills being a strong advantage.
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.
As an Insurance Claims Associate, you will play a pivotal role in working towards maximizing the financial recoveries for Lendbuzz. You will ensure that our clients receive the support and assistance they need to navigate auto insurance claims effectively. You will also ensure that Insurance companies pay us and our customers promptly and accurately. This role will require cross functional collaboration with various internal and external stakeholders. Your attention to detail, strong communication skills, and commitment to customer satisfaction will contribute to our continued success.
\nKey Responsibilities:Assist clients in the initiation of auto insurance claims, providing guidance and support through the initial reporting process
Follow up with insurance companies to check on status of claims and troubleshoot any hold ups / blockers in their processing
Gather and review all necessary documentation related to insurance claims, including accident reports, policy details, and other relevant information
Verify the accuracy and completeness of claims, ensuring they meet company and industry standards
Serve as a primary point of contact for clients, insurance providers, and third parties involved in the claims process. Maintain clear and timely communication to keep all stakeholders informed
Work with insurance providers to process claims efficiently and accurately, following up on any outstanding issues or discrepancies
Provide exceptional customer support to clients, addressing their questions and concerns while ensuring a seamless claims experience
Maintain detailed and organized records of claims, correspondence, and associated documentation
Assist in the resolution of claims issues, including coverage disputes, repair estimates, and settlements
Identify opportunities to enhance our claims process and provide feedback for process improvement
Bachelor's degree or equivalent experience in a relevant field preferred
1+ years of experience in the insurance industry preferred
Previous experience in auto insurance claims or a related field is preferred
Strong interpersonal and communication skills
Detail-oriented with excellent organizational abilities
Customer service focussed with a commitment to delivering a positive experience
Ability to work independently and as part of a team
Adept at problem-solving and conflict resolution
Adherence to ethical and professional standards in the insurance industry
We believe:
Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.
Compassion is a strength. We care about our customers and look to build long-term relationships with them.
Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.
Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.
Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.
If you believe these things too then we would love to hear from you!
After an offer is accepted, Lendbuzz conducts a pre-employment background check. Any evaluation of the background check will be subject to an individualized assessment, taking into account the applicant’s or employee’s specific record and the responsibilities and requirements of the particular role.
A Note on Recruiting Outreach
We’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.
Driving the Future of AI-Powered Auto Finance
Lendbuzz is an AI-based auto finance platform that helps consumers obtain fair access to credit when purchasing a car. Powered by alternative data and machine-learning algorithms, Lendbuzz can assess the creditworthiness of consumers whose credit scores range from good to non-existent—a group totalling some 100 million people—yet despite their massive numbers are underserved by traditional loan processes. Lendbuzz supports the success of their dealership partners through consumer loans that help those dealers reach a more diversified client base, together with competitive floorplanning options that help them grow their businesses. Lendbuzz is headquartered in Boston, Massachusetts and was founded in 2015. All loans are made by Lendbuzz Funding, LLC. NMLS ID #1636296
Offices: 100 Summer Street, 1001, Boston, MA 02121 , US
Driving the Future of AI-Powered Auto Finance
Lendbuzz is an AI-based auto finance platform that helps consumers obtain fair access to credit when purchasing a car. Powered by alternative data and machine-learning algorithms, Lendbuzz can assess the creditworthiness of consumers whose credit scores range from good to non-existent—a group totalling some 100 million people—yet despite their massive numbers are underserved by traditional loan processes. Lendbuzz supports the success of their dealership partners through consumer loans that help those dealers reach a more diversified client base, together with competitive floorplanning options that help them grow their businesses. Lendbuzz is headquartered in Boston, Massachusetts and was founded in 2015. All loans are made by Lendbuzz Funding, LLC. NMLS ID #1636296
Offices: 100 Summer Street, 1001, Boston, MA 02121 , US
