About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the…
Skills: Fraud Investigation, Case Management, Analytical Thinking, Attention To Detail, Written Communication
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the…
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Full-time
Private Health Cover, Retirement Savings Plans, Employee Referral Programme, Complimentary Lunches, Cycle-to-work Scheme, Electric Vehicle Salary Sacrifice Scheme
Posted 17d ago
~40 hrs/week
Responsibilities
Conduct fraud investigations into new applicants and existing customers to prevent financial crime and scams. Utilize fraud systems and intelligence sources to make case decisions and report findings to organizations like Cifas.
Requirements
Requires excellent English communication skills, an analytical mindset, and the ability to work independently in a fast-paced environment. Previous experience in fraud, specifically regarding unsecured loans or credit cards, is advantageous.
Full job description
About Lendable
Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s newest unicorns with a team of just over 700 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Join us if you want to
Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
About the role:
You’ll conduct important fraud checks into new applicants and existing customers, as well as more detailed investigations.
You’ll work in the office 3 days per week. Depending on your preference, you can opt to work at either our London office or our Kent office.
You'll work 40 hours per week. This means you'll work Monday to Friday, from 9am to 6pm, with a one hour lunch break.
You'll also work one full weekend (Saturday and Sunday), once every 4 weeks, and have two weekdays off in lieu.
Your team’s objectives
Protect our customers and society, by preventing fraud and financial crime.
Comply with fraud and financial crime regulations and company policy.
Minimise customer and applicant friction through skilled and timely decisions.
Identify opportunities for product and process improvement.
How you’ll impact those objectives
You’ll conduct fraud investigations around scams and application fraud.
You’ll utilise fraud systems and intelligence sources to make case decisions.
You’ll report fraud to organisations such as Cifas.
You’ll support new application checks and existing customer monitoring to proactively prevent fraud.
What do you need to succeed in this role?
Excellent written and verbal English communication.
Great organisation skills, comfortable with working in a fast-paced environment.
Ability to work independently and take ownership of cases.
Keen to self-develop and stay informed about current industry fraud trends.
Have an analytical mindset with a good attention to detail.
Previous fraud experience is advantageous, particularly around Unsecured Loans or Credit Cards.
The interview process
We’re not a corporation so we try our best to get things moving as quickly as possible. For this role we’d expect:
A quick call with one of the team
A 15 minute Cognitive Assessment
On-Site Interview and Assessment with the Fraud Investigations Manager
Remote Interview with the Head of Fraud & Financial Crime
Life at Lendable
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Building the world's best technology to help people get credit and save money.
Industry
Financial Services
Company size
51-200 employees
Founded
2014
Headquarters
London, Greater London
LinkedIn followers
21,423
Total funding
$1.6B
Lendable is a platform that makes borrowing money and saving money effortless; across loans, credit cards, car finance, utility bills, insurance, mobile contracts and more.
With an AI trained on a decade of proprietary data, Lendable takes a holistic view of each customer’s finances to expand access to affordable, fast and transparent credit and savings.
A relentless focus on building the best technology for customers results in being able to provide instant decisions, personalised rates, and transferring of funds within minutes. This in turn has delivered an unprecedented 5.0 stars out of 5 on Trustpilot from over 95,000 reviews on Lendable and a category-leading 4.8 stars for Zable.
Through Zable, Lendable’s superapp, the firm delivers personalised insights to millions of customers, making it simple to track your credit health, save money refinancing to cheaper deals, and access transparent credit options.
Lendable is now the UK’s largest non-bank lender for loans and one of the largest issuers of credit cards in the country, with a growing presence in the United States.
Check out Lendable, Zable UK (https://zable.co.uk/), Zable US (https://zable.com) and Autolend (https://www.autolend.co.uk/) for more details.
Offices: 69-77 Paul Street, Telephone House, London, Greater London EC2A 4NW, GB
Building the world's best technology to help people get credit and save money.
Industry
Financial Services
Company size
51-200 employees
Founded
2014
Headquarters
London, Greater London
LinkedIn followers
21,423
Total funding
$1.6B
Lendable is a platform that makes borrowing money and saving money effortless; across loans, credit cards, car finance, utility bills, insurance, mobile contracts and more.
With an AI trained on a decade of proprietary data, Lendable takes a holistic view of each customer’s finances to expand access to affordable, fast and transparent credit and savings.
A relentless focus on building the best technology for customers results in being able to provide instant decisions, personalised rates, and transferring of funds within minutes. This in turn has delivered an unprecedented 5.0 stars out of 5 on Trustpilot from over 95,000 reviews on Lendable and a category-leading 4.8 stars for Zable.
Through Zable, Lendable’s superapp, the firm delivers personalised insights to millions of customers, making it simple to track your credit health, save money refinancing to cheaper deals, and access transparent credit options.
Lendable is now the UK’s largest non-bank lender for loans and one of the largest issuers of credit cards in the country, with a growing presence in the United States.
Check out Lendable, Zable UK (https://zable.co.uk/), Zable US (https://zable.com) and Autolend (https://www.autolend.co.uk/) for more details.
Offices: 69-77 Paul Street, Telephone House, London, Greater London EC2A 4NW, GB