Cidade da Maia, Portugal · On-site
Your Role in our Team: The Head of Customer Service is responsible for leading the end-to-end customer service organization for Körber Supply Chain Automation, ensuring exceptional customer experience throughout the life…
Skills: Customer Service Strategy, Operational Management, P&L Management, Stakeholder Management, Field Service Management
Apex, North Carolina, United States · On-site
Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their…
Skills: Project Management, Capacity Planning, Task Scheduling, Jira, ServiceNow
Cidade da Maia, Portugal · Hybrid
Your role in our Team Preparing, conducting, and evaluating training sessions and workshops on software topics-both in-house and at client sites Conducting technical content to international audiences with varying levels…
Skills: Software Training, C#, Delphi, Relational Databases, PL/SQL
Markt Schwaben, Bavaria, Germany · On-site
Ihre Rolle in unserem Team Sie erstellen CNC-Programme auf Heidenhain oder Mazak Fräsmaschinen 3 Achsen Außerdem richten Sie unsere CNC-Bearbeitungsmaschinen ein (VRX 630, VCN 500, VTC300, DMC 635V) Sie sorgen für eine s…
Skills: CNC Programming, Heidenhain iTNC530, Mazak Matrix, 3-Axis Milling, Machine Setup
Algés, Portugal · Hybrid
Your role in our team In this position, you will be responsible for SPS SW Engineering and the commissioning of our international projects for our sorters and conveyor technology as a technical lead engineer You act in t…
Skills: SPS SW Engineering, SIMATIC TIA, Failsafe, WIN-CC, Ethernet
Algés, Portugal · Hybrid
Your role in our team In this position, you will be responsible for SPS SW Engineering and the commissioning of our international projects for our sorters and conveyor technology as a technical lead engineer You act in t…
Skills: SPS SW Engineering, Commissioning, SIMATIC TIA, Failsafe, WIN-CC
Paese, Veneto, Italy · On-site
$30k–$40k/yr
Il tuo Ruolo Stiamo cercando uno/a Sviluppatore SCADA con esperienza su FactoryTalk Optix (FT Optix) da inserire nel nostro team di sviluppo prodotto. La figura contribuirà alla progettazione e realizzazione di soluzioni…
Skills: FactoryTalk Optix, OPC UA, C#, .NET, Python
Cidade da Maia, Portugal · Hybrid
Your role in our team As a Category Buyer you will be responsible for the operational execution of the strategies defined by Category Management as well as for project- and demand-driven procurement activities. The role …
Skills: Operational Procurement, Tendering, Bid Comparison, Negotiation, Contract Management
Schloß Holte-Stukenbrock, North Rhine-Westphalia, Germany · On-site
Diese Stelle ist in Vollzeit zu besetzen. Werden Sie Teil unseres internationalen Serviceteams und sorgen Sie dafür, dass unsere Verpackungsanlagen weltweit reibungslos laufen! Ihre Rolle in unserem Team Als Servicetechn…
Skills: Electrical Engineering, Automation, Maintenance, Troubleshooting, GMP Compliance
Hamburg, Germany · Hybrid
We are looking for a Working Student to take on the Project Management Office (PMO) role in our HR Strategy & Innovation team. You will support various global strategic HR projects - for example in HR Strategy, HR M&A, a…
Skills: Project Management, HR Strategy, Strategic Workforce Planning, Resource Allocation, Budgeting
Hamburg, Germany · Hybrid
Wir suchen eine Werkstudent*in für das Project Management Office (PMO) in unserem Team HR Strategy & Innovation. Du unterstützt verschiedene globale strategische HR-Projekte - zum Beispiel in den Bereichen HR-Strategie, …
Skills: Project Management, HR Strategy, Strategic Workforce Planning, Microsoft Office Suite, Analytical Skills
Hamburg, Germany · On-site
An unserem Standort Hamburg Bergedorf suchen wir ab sofort. Deine Rolle in unserem Team Du übernimmst die Produktverantwortung für Bildverarbeitungssysteme und bist erster Ansprechpartner für die Technologie sowie budget…
Skills: Project Management, Product Responsibility, Image Processing Systems, Sensor Technology, Budget Management
Pine Grove Township, Pennsylvania, United States · Hybrid
Pioneer your career! Korber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their s…
Skills: CAD Drafting, SAP, NFPA Standards, NEC Standards, UL/cUL Standards
Leingarten, Baden-Württemberg, Germany · Hybrid
Ihre Rolle in unserem Team Unterstützung bei der Entwicklung maßgeschneiderter Intralogistiklösungen für unsere Kunden aus verschiedenen Branchen. Erstellung von Lösungskonzepten unter Berücksichtigung von Automatisierun…
Skills: Intralogistics Solution Design, Automation Technology, Conveyor Technology, Shuttle Systems, AMRs
Vienna, Austria · Hybrid
$40k/yr
For our team in Vienna, we are seeking a talented Computational Scientist who thrives at the interface between mathematics, software development, and chemical engineering to advance our innovative research and modelling …
Skills: Python, Git, Mathematical Modelling, Statistical Analysis, Process Optimisation
Apex, North Carolina, United States · Remote OK
Pioneer your career! Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their s…
Skills: Aftermarket Sales, Contract Negotiation, Sales Forecasting, Customer Relationship Management, Business Planning
Konstanz, Baden-Württemberg, Germany · Hybrid
Your role in our team As Executive Assistant to the Board Member Supply Chain, you will act as a strategic partner and trusted advisor, ensuring focus, alignment, and execution within the Board area. In this highly visib…
Skills: Executive Support, Strategic Planning, Stakeholder Management, Presentation Skills, Analytical Thinking
Konstanz, Baden-Württemberg, Germany · Hybrid
Your role in our team As Executive Assistant to the Board Member Supply Chain, you will act as a strategic partner and trusted advisor, ensuring focus, alignment, and execution within the Board area. In this highly visib…
Skills: Strategic Planning, Executive Support, Stakeholder Management, Presentation Skills, Analytical Thinking
Ziegenburg, Bavaria, Germany · Remote OK
As Global Product Owner HR Systems, you own and continuously improve global HR processes across the HR systems landscape. As the central liaison between HR, IT and business stakeholders, you drive standardization, digita…
Skills: SAP SuccessFactors, ServiceNow HR, HR Systems Governance, Stakeholder Management, Change Management
Ziegenburg, Bavaria, Germany · Remote OK
Als Global Product Owner HR Systems verantwortest Du die globale Steuerung und kontinuierliche Optimierung der HR-Prozesse innerhalb der HR-Systemlandschaft. Als zentrale Schnittstelle zwischen HR, IT und den Fachbereich…
Skills: SAP SuccessFactors, ServiceNow HR, Product Ownership, HR Process Optimization, Stakeholder Management
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Lead the end-to-end customer service organization for Körber Supply Chain Automation, overseeing operations, field service, and spare parts. Develop and execute a customer-centric service strategy to maximize satisfaction, operational performance, and profitability.
Requires a Bachelor's degree in Engineering, Business, or Supply Chain with over 10 years of experience in industrial automation customer service and 5+ years of leadership. Proficiency in English and experience with warehouse automation or robotics is essential.
Your Role in our Team:
The Head of Customer Service is responsible for leading the end-to-end customer service organization for Körber Supply Chain Automation, ensuring exceptional customer experience throughout the lifecycle of automated supply chain solutions. This role oversees service operations, customer support, field service, maintenance agreements, spare parts, service sales, and continuous improvement initiatives to maximize customer satisfaction, operational performance, and profitability.
The successful candidate will develop and execute a customer-centric service strategy that supports Körber's commitment to innovation, operational excellence, and long-term customer partnerships across warehousing, distribution, parcel, and material handling automation environments.
Main responsabilities:
Your profile:
Ready for your next step? Click on ‘Apply now’ to get started right away! As long as the position is advertised, you can apply at any time.
We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!
If you have any questions or technical problems, please send us an e-mail to [email protected]. Bruno Maruqes Gameiro is the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.
We make the world's supply chains move!
Supply chains are growing more complex by the day. Körber uniquely provides a broad range of proven, end-to-end supply chain solutions fitting any business size, strategy or appetite for growth. Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, mail and parcel solutions, voice solutions, robotics, and materials handling – plus the expertise to tie it all together. Körber helps to manage the supply chain as a competitive advantage. Conquer supply chain complexity – with Körber. The Business Area Supply Chain is part of the global technology group Körber. https://www.koerber-supplychain.com/
Offices: Lilienthalstraße 16/18, Konstanz, 78467, DE · In der Hub 2-8, 61231 Bad Nauheim, DE
We make the world's supply chains move!
Supply chains are growing more complex by the day. Körber uniquely provides a broad range of proven, end-to-end supply chain solutions fitting any business size, strategy or appetite for growth. Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, mail and parcel solutions, voice solutions, robotics, and materials handling – plus the expertise to tie it all together. Körber helps to manage the supply chain as a competitive advantage. Conquer supply chain complexity – with Körber. The Business Area Supply Chain is part of the global technology group Körber. https://www.koerber-supplychain.com/
Offices: Lilienthalstraße 16/18, Konstanz, 78467, DE · In der Hub 2-8, 61231 Bad Nauheim, DE
