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Full-time
professional certificate, bachelor degree, postgraduate degree
Posted 19d ago
Apply by Sep 30
~40 hrs/week
Responsibilities
Perform technical evaluations of customer samples and provide field service including installation, commissioning, and maintenance of inspection machines. Support sales activities and provide technical training and reporting to customers and headquarters.
Requirements
Requires technical vocational training or a degree in physics or optical systems with proficiency in both Japanese and English. Experience in the pharmaceutical industry and knowledge of GMP and validation processes is strongly preferred.
Full job description
Job description
Job: Vision Expert / Field Service Engineer
Company: Koerber Japan Co., Ltd.
Place: Tokyo, Japan
Ideas need Initiative
Körber: Körber is a leading international technology group that has more than 12,000 employees at over 100 locations worldwide. We are the home for entrepreneurs — we turn entrepreneurial thinking into customers success. Körber AG manages the Group and its four Business Areas: Digital, Pharma, Supply Chain and Technologies.
Business Area Pharma: Körber’s Business Area Pharma delivers the difference for companies that need to produce and package medicines quickly, safely, and at the highest level of quality. Thanks to our expertise, decades of experience, and market leadership in many areas, we offer the right solutions for the pharmaceutical and biotech industries.
Koerber Japan / Pharma Machinery Division: We provide solutions and services for local pharmaceutical customers in Japan, with a wide variety of products ranging from full/semi-automatic inspection machines, top load cartoners, blister machines, material handling equipment, isolators, etc.
Job Title: Koerber Japan, located in Tokyo, is seeking a Vison Expert / Field Service Engineer for semi-automatic and fully automatic inspection machines.
Tasks:
Performs evaluations on customer samples at designated locations in the Tokyo area, at customer premises, or at HQ in Germany depending on the case. Sets up and dismantles evaluation kits if necessary.
May handle toxic materials depending on the sample. Protective measures must be applied.
Creates reports after evaluations, by consulting with counterparts at HQ as well as the Körber Japan Sales team.
Explains and discusses report contents with customers, either remotely or on-site, if required.
Performs installations, commissioning, validation support, troubleshooting, conversions, and maintenance.
Supports sales and project managers' activities, including attending customer meetings.
Reports duty documents (technical reports, customer complaints, etc.) to both external and internal parties.
Provides training to customers.
Communicates directly with peers at HQ for technical clarifications.
Attends internal training at HQ’s factory or customer premises as part of on-the-job training (OJT), in Japan or abroad.
Qualification/Skills:
Completed vocational training in a technical field, preferably in mechatronics, image processing, electrical engineering, or information electronics.
Ideally holds a Bachelor’s or Master’s degree in physics or optical systems and has initial professional experience.
Possesses strong analytical skills and a structured, independent working style.
Demonstrates strong customer and service orientation along with excellent communication skills.
Native-level Japanese proficiency and very good written and spoken English.
Solid PC skills.
Willingness and ability to travel extensively within Japan and occasionally to HQ abroad for FAT and training.
High level of commitment and flexibility.
Experience as a vision expert or field service engineer in the pharmaceutical industry, particularly with inspection machines, is a strong plus.
Understanding of the pharmaceutical manufacturing industry (GMP, IQ, OQ, validation processes, etc.).
Ability to work independently as well as collaboratively within an international sales/service team.
Excellent communication skills and a strong work ethic.
Salary Range:
Preferred age: 25 – 50 years
Leadership experience:Not required
Languages: Japanese / English / (German is a plus but not required)
Please apply exclusively via the “Apply now” button.
We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.
Related keywords
Vision ExpertField Service EngineerPharmaceutical IndustryInspection MachinesGMPIQOQValidationMechatronicsImage ProcessingOptical SystemsFATCommissioningTechnical ReportsPharma Machinery
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Headquarters
Konstanz
LinkedIn followers
84,672
Supply chains are growing more complex by the day. Körber uniquely provides a broad range of proven, end-to-end supply chain solutions fitting any business size, strategy or appetite for growth.
Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, mail and parcel solutions, voice solutions, robotics, and materials handling – plus the expertise to tie it all together.
Körber helps to manage the supply chain as a competitive advantage. Conquer supply chain complexity – with Körber.
The Business Area Supply Chain is part of the global technology group Körber.
https://www.koerber-supplychain.com/
Offices: Lilienthalstraße 16/18, Konstanz, 78467, DE · In der Hub 2-8, 61231 Bad Nauheim, DE
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Headquarters
Konstanz
LinkedIn followers
84,672
Supply chains are growing more complex by the day. Körber uniquely provides a broad range of proven, end-to-end supply chain solutions fitting any business size, strategy or appetite for growth.
Our customers conquer the complexity of the supply chain thanks to our portfolio that includes software, automation, mail and parcel solutions, voice solutions, robotics, and materials handling – plus the expertise to tie it all together.
Körber helps to manage the supply chain as a competitive advantage. Conquer supply chain complexity – with Körber.
The Business Area Supply Chain is part of the global technology group Körber.
https://www.koerber-supplychain.com/
Offices: Lilienthalstraße 16/18, Konstanz, 78467, DE · In der Hub 2-8, 61231 Bad Nauheim, DE