Client Service Representative and Investment Team Administrator
Huntsville, Alabama, United States · On-site
Mid level
About the Role At Keel Point, our investment team is built on precision, service, and expertise. As a Client Service Representative & Investment Team Administrator, you'll be essential to how we serve our clients and man…
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Full-time
bachelor degree, professional certificate
Health Insurance, Retirement Plan, Paid Time Off, Professional Development Support, Exam Sponsorship
Posted 27d ago
~40 hrs/week
Responsibilities
The role involves executing critical upkeep processes using Orion software, managing fund tracking, and generating custom performance reports. Additionally, the representative supports trading, processes investment paperwork, and assists Finance and Compliance teams.
Requirements
Candidates need a bachelor's degree or 2+ years of experience in investments, accounting, or operations, along with proficiency in Excel. Ability to pass or pursue Series 7 and SIE exams is required.
Full job description
About the Role
At Keel Point, our investment team is built on precision, service, and expertise. As a Client Service Representative & Investment Team Administrator, you'll be essential to how we serve our clients and manage portfolios. You'll join a collaborative team where your attention to detail and organizational skills directly support our advisors and enhance the client experience. This role is ideal for someone who wants to build a career in investment operations while learning from experienced professionals in a supportive environment.
What You'll Do
Learn and execute critical upkeep processes using Orion portfolio management software
Maintain our document library for investment strategies and manage internally designed marketing materials
Perform daily fund tracking and reconciliation with precision and care
Generate custom performance reports that support client reviews and decision-making
Serve as back-up trader when the head trader is unavailable, executing trades with accuracy
Manage internal team inboxes to support questions and tasks from across departments
Gather performance estimates and data for system uploads, ensuring accuracy at every step
Process account and alternative investment paperwork with attention to detail
Execute money movement transactions for investment team clients
Support the Finance and Compliance teams with invoice and exception processing
Support additional investment team functions as needs arise to keep operations running smoothly
Where This Role Can Lead
We hire Client Service Representatives with their growth in mind. As you develop expertise in portfolio operations and investment management, you'll have opportunities to take on greater responsibility in trading, performance reporting, and analysis. We'll support your professional development and encourage pursuit of relevant credentials like the Series 7 and SIE-and beyond.
What We're Looking For
Required
Bachelor's degree or 2+ years of relevant experience in investments, accounting, or operations
Willingness to relocate to or currently living in the Huntsville, Alabama area
Demonstrated understanding of investments and accounting principles
Proficiency in Excel (VLOOKUP, pivot tables, and data organization)
Ability to pass the Series 7 and SIE exams, or commitment to pursue them
Strong organizational skills, attention to detail, and accuracy in your work
Ability to work independently and as part of a collaborative team
Preferred
Bloomberg terminal experience
Prior experience with portfolio management or Orion software
Background in wealth management or investment advisory firms
Familiarity with investment compliance processes
Comfort managing multiple priorities in a fast-paced environment
The Details
Full-time, on-site position based in our Huntsville, AL office
Competitive compensation and comprehensive benefits package
Health insurance, retirement plan, and generous paid time off
Professional development support, including exam sponsorship
A team environment where your contributions directly impact client service
Important Disclosures: https://www.keelpoint.com/social-media-disclosure
Keel Point is a community of families who believe that wealth comes with the opportunity to be a blessing to family and community, and of experienced professionals dedicated to providing families with guidance and wisdom around their financial lives.
Keel Point brings to each client, small and large, the best of its diverse heritage: financial and strategic advice for families just starting out and for families with multi-generational wealth, and investment management designed to allow each family to reach their financial goals.
With more than eighty dedicated team members in seven offices, the Keel Point team provides extensive experience in life planning, investment management, tax and estate design, leadership, giving and business operations. Our coordinated team approach and global sophistication allows for personal relationships and custom-tailored solutions for our clients. Our team members have a variety of credentials including Ph.D., CFP®, MBA, CPA, CFA, and JD.
*Third-party posts found on this site do not reflect the views of Keel Point, LLC and have not been reviewed by the Firm as to accuracy or completeness.
Offices: 100 Church St. SW, Suite 500, Huntsville, AL 35801, US · 8405 Greensboro Dr., Suite 900, McLean, Virginia 22102, US · 4000 West 114th Street, Suite 120, Leawood, KS 66211, US · 25 East Main St., Suite 201, Chattanooga, TN 37408, US · 7000 Executive Center Dr, Suite 100, Brentwood, Tennessee 37027, US
Important Disclosures: https://www.keelpoint.com/social-media-disclosure
Keel Point is a community of families who believe that wealth comes with the opportunity to be a blessing to family and community, and of experienced professionals dedicated to providing families with guidance and wisdom around their financial lives.
Keel Point brings to each client, small and large, the best of its diverse heritage: financial and strategic advice for families just starting out and for families with multi-generational wealth, and investment management designed to allow each family to reach their financial goals.
With more than eighty dedicated team members in seven offices, the Keel Point team provides extensive experience in life planning, investment management, tax and estate design, leadership, giving and business operations. Our coordinated team approach and global sophistication allows for personal relationships and custom-tailored solutions for our clients. Our team members have a variety of credentials including Ph.D., CFP®, MBA, CPA, CFA, and JD.
*Third-party posts found on this site do not reflect the views of Keel Point, LLC and have not been reviewed by the Firm as to accuracy or completeness.
Offices: 100 Church St. SW, Suite 500, Huntsville, AL 35801, US · 8405 Greensboro Dr., Suite 900, McLean, Virginia 22102, US · 4000 West 114th Street, Suite 120, Leawood, KS 66211, US · 25 East Main St., Suite 201, Chattanooga, TN 37408, US · 7000 Executive Center Dr, Suite 100, Brentwood, Tennessee 37027, US