Raleigh, North Carolina, United States · On-site
$20/hr
Job Description Job Purpose/Objective The post-sales support specialist is responsible for providing high-level support to KCD’s customer base for all post-sales. Essential Job Functions Evaluates and processes all…
Skills: Warranty Claims Processing, Customer Service, Freight Claims Research, Time Management, Interpersonal Communication
Raleigh, North Carolina, United States · On-site
$17/hr
Kitchen Cabinet Distributors (KCD) is one of the country's fastest-growing distributors of wood cabinets. With more than 500,000 combined square feet of warehouse & assembly space, with nationwide distribution capabiliti…
Skills: Assembly, Woodworking, Power Tools, Blueprint Reading, Fabrication
Raleigh, North Carolina, United States • On-site
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The role focuses on managing post-sales support, specifically evaluating warranty claims and researching freight issues. It also involves coordinating back-orders and collaborating with accounting and operations to resolve billing and shipment discrepancies.
Candidates need 1-3 years of experience in a customer-facing role and strong organizational skills. An analytical mindset and the ability to manage multiple priorities effectively are essential.
The post-sales support specialist is responsible for providing high-level support to KCD’s customer base for all post-sales.
The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position
Inspiring spaces where people love to live through thoughtful products and exceptional service.
Kitchen Cabinet Distributors is one of the fastest growing cabinet distribution companies, delivering products across the entire United States with one of the industry’s shortest and most dependable lead-times. To service our valuable customers, we provide national service from our Distribution Centers. Kitchen Cabinet Distributors sells cabinetry solutions that meet the industry’s most stringent requirements. We pride ourselves on meeting or exceeding quality, operation, and durability standards to ensure your cabinets last a lifetime. We are so confident in our products that we offer a warranty to deliver you peace of mind, so you have time to focus on more important things in life, like enjoying your home.
Offices: 431 Milburnie Lake Dr, Suite 100, Raleigh, North Carolina 27610, US · 600 Fallbrook Dr, Suite 100, Houston, Texas 77038, US · 650 Hermit Smith Rd, Suite 100, Apopka, FL 32703, US · 9585 N Virginia St, Suite 100, Reno, Nevada 89506, US
Inspiring spaces where people love to live through thoughtful products and exceptional service.
Kitchen Cabinet Distributors is one of the fastest growing cabinet distribution companies, delivering products across the entire United States with one of the industry’s shortest and most dependable lead-times. To service our valuable customers, we provide national service from our Distribution Centers. Kitchen Cabinet Distributors sells cabinetry solutions that meet the industry’s most stringent requirements. We pride ourselves on meeting or exceeding quality, operation, and durability standards to ensure your cabinets last a lifetime. We are so confident in our products that we offer a warranty to deliver you peace of mind, so you have time to focus on more important things in life, like enjoying your home.
Offices: 431 Milburnie Lake Dr, Suite 100, Raleigh, North Carolina 27610, US · 600 Fallbrook Dr, Suite 100, Houston, Texas 77038, US · 650 Hermit Smith Rd, Suite 100, Apopka, FL 32703, US · 9585 N Virginia St, Suite 100, Reno, Nevada 89506, US
