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Jobs at Kansas Office of Judicial Administration (Now Hiring) — 19 open

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IT Helpdesk Analyst I - Office of Judicial Administration

Topeka, Kansas, United States · Hybrid

Entry level

Position number: K0075703 Location of Employment: Office of Judicial Administration, Topeka, KS 66612 Position Title and Salary: IT Helpdesk Analyst I, grade 37, $29.80 hourly, at one year $32.89 hourly. Kansas Judicial …

Skills: Hardware Troubleshooting, Software Troubleshooting, End User Support, Workstation Setup, Device Deployment

Kansas Office of Judicial Administration logoKansas Office of Judicial Administration

Chief Financial Officer - Kansas Judicial Branch

Topeka, Kansas, United States · On-site

Senior+

Position number: K0066866 Location of Employment: Kansas Judicial Branch, Office of Judicial Administration Kansas Judicial Center, 301 SW 10th Avenue, Topeka KS 66611 Salary and Benefits: $160,000 annually Kansas Judici…

Skills: Financial Strategy, Fiscal Policy, Budgeting, Accounting, Payroll

Kansas Office of Judicial Administration logoKansas Office of Judicial Administration

Transcriptionist - 8th Judicial District

Abilene, Kansas, United States · On-site

Mid level

Position number: K0063875 Position Title and Salary: Transcriptionist, grade 23, $21.20 hourly ($23.39 hourly after one year of successful employment) Location of Employment: 8th Judicial District, Dickinson County, Kans…

Skills: Transcription, Typing, Microsoft Word, Microsoft Excel, PDF Software

Kansas Office of Judicial Administration logoKansas Office of Judicial Administration

Official Court Reporter - 29th Judicial District

Kansas City, Kansas, United States · On-site

Mid level

Position number: K0054006 and K0077462 Location of Employment: 29th Judicial District, Kansas City, KS, 66101 Position Title and Salary: Official Court Reporter, grade 36 $ 29.07 hourly Kansas Judicial Branch Benefits St…

Skills: Verbatim Reporting, Machine Shorthand, Voice Writing, Transcript Preparation, Electronic Backup Storage

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Administrative Support Specialist - 29th Judicial District

Kansas City, Kansas, United States · On-site

Mid level

Position number: K0048842 Location of Employment: 29th Judicial District, Kansas City, KS 66101 Classification and Grade: Administrative Support Specialist, grade 26, $22.82 hourly Kansas Judicial Branch Benefits State E…

Skills: Administrative Support, Personnel Records Management, Payroll Administration, Budget Monitoring, Inventory Management

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Trial Court Clerk III - 29th Judicial District

Kansas City, Kansas, United States · On-site

Entry level

Position number: K0047170 Location of Employment: Marriage License/Probate Department, 29th Judicial District, Kansas City, Kansas 66101 Position/Salary and Benefits: Trial Court Clerk III, Grade 21, $20.19, at six month…

Skills: Employee Training, Case Flow Management, Data Entry, Customer Service, Office Management

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Docket and Outreach Coordinator - Court of Appeals

Topeka, Kansas, United States · On-site

Mid level

Position number: K0121914 Location of Employment: Kansas Judicial Center, Topeka County, Kansas 66612 Salary and Benefits: Docket and Outreach Coordinator, Grade 47, $ 79,188.774 annually Kansas Judicial Branch Benefits …

Skills: Strategic Planning, Administrative Support, Docket Management, Public Outreach, Training

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Court Services Officer I - 10th Judicial District

Olathe, Kansas, United States · On-site

Mid level

Position Number: K0071487 Location of Employment: 10th Judicial District, Johnson County Kansas 66061 Classification and Grade: Court Services Officer I, Grade 36, $29.07 hourly Kansas Judicial Branch Benefits State Empl…

Skills: Case Management, Risk/Needs Assessments, Case Planning, Court Testimony, Written Communication

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Administrative Assistant - 10th Judicial District

Olathe, Kansas, United States · On-site

Mid level

Position number: K0244271 Position Title and Salary: Administrative Assistant, Grade 23, $44,086.966 Location of Employment: 10th Judicial District, Olathe, Kansas 66062 Kansas Judicial Branch Benefits: State Employment …

Skills: Administrative Support, Legal Terminology, Microsoft Office, Correspondence Drafting, Word Processing

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Court Services Officer I - 29th Judicial District

Kansas City, Kansas, United States · On-site

Entry level

Position number: K0041175 Location of Employment: Wyandotte County, 29th Judicial District, Kansas City, Kansas Position/Salary and Benefits: Court Services I, grade 36, $29.07 hourly Kansas Judicial Branch Benefits Stat…

Skills: Caseload Management, Time Management, Written Communication, Verbal Communication, Computer Proficiency

Kansas Office of Judicial Administration logoKansas Office of Judicial Administration

Court Services Officer I - 29th Judicial District

Kansas City, Kansas, United States · On-site

Entry level

Position Number: K0129418 Location of Employment: Wyandotte County, 29th Judicial District, Kansas City, Kansas Classification and Grade: Court Services Officer I, Grade 36, $29.07 hourly Kansas Judicial Branch Benefits …

Skills: Caseload Management, Time Management, Written Communication, Verbal Communication, Computer Proficiency

Kansas Office of Judicial Administration logoKansas Office of Judicial Administration

Special Projects Director - Court of Appeals

Topeka, Kansas, United States · On-site

Mid level

Position number: K0202195 Location of Employment: Kansas Judicial Center, Topeka County, Kansas 66612 Salary and Benefits: Research Attorney III – Special Projects Director, Grade 51, $ 87,326 annually Kansas Judicial Br…

Skills: Legal Research, Drafting Orders, Mentoring, Case Assessment, Legal Writing

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Trial Court Clerk III - 13th Judicial District

El Dorado, Kansas, United States · On-site

Mid level

Position number: K0050089 Location of Employment: 13th Judicial District, Butler County, Kansas 67042 Position/Salary and Benefits: Trial Court Clerk III, Grade 21, $41,988.771 Kansas Judicial Branch Benefits State Emplo…

Skills: Supervision, Court Clerical Operations, Training Subordinates, Docket Record Preparation, Legal Document Processing

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Trial Court Clerk II - 6th Judicial District

Fort Scott, Kansas, United States · On-site

Entry level

Position number: K0045489 Position Title and Salary: Trial Court Clerk II, grade 18, $18.757 hourly Location of Employment: 6th Judicial District, Bourbon County, Kansas 66701 Kansas Judicial Branch Benefits State Employ…

Skills: Computer Data Entry, Office Equipment Operation, Microsoft Office, Legal Document Processing, Docketing

Kansas Office of Judicial Administration logoKansas Office of Judicial Administration

Guardianship Program Manager

Topeka, Kansas, United States · On-site

Mid level

Position number: K0245946 Location of Employment: Kansas Judicial Center, Topeka, KS 66612 Position Title and Salary: Guardianship Court Program Manager, grade 50, $85,193.95 annually Kansas Judicial Branch Benefits Stat…

Skills: Program Development, Program Administration, Research, Outreach, Microsoft Office

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Trial Court Clerk III - 27th Judicial District

Hutchinson, Kansas, United States · On-site

Mid level

Position number: K0071478 Location of Employment: 27th Judicial District, Hutchinson, Kansas 67501 Position/Salary and Benefits: Trial Court Clerk III, Grade 21, $20.187 hourly Kansas Judicial Branch Benefits State Emplo…

Skills: Supervision, Court Clerical Operations, Legal Document Processing, Training Subordinates, Docket Record Preparation

Kansas Office of Judicial Administration logoKansas Office of Judicial Administration

Trial Court Clerk II - 18th Judicial District

Wichita, Kansas, United States · On-site

Entry level

Position number: K0063708, K0075047, K0057693, K0061402, K0044580, K0064362 Position Title and Salary: Trial Court Clerk II – Grade 18, $18.75 hourly Location of Employment: 18th Judicial District, Wichita, Kansas Kansas…

Skills: Clerical Work, Personal Computers, Software Proficiency, Court Process Management, Lead Working

Kansas Office of Judicial Administration logoKansas Office of Judicial Administration

Crossover Youth Practice Model Coordinator - Office of Judicial Administration

Topeka, Kansas, United States · Hybrid

Mid level

Position number: K0070910 Location of Employment: Kansas Judicial Center, Topeka KS 66612 Salary and Benefits: Crossover Youth Practice Model Coordinator, grade 37 $61,973.626 annually Kansas Judicial Branch Benefits: St…

Skills: Program Coordination, Stakeholder Collaboration, Technical Assistance, Case Management, Data Collection

Kansas Office of Judicial Administration logoKansas Office of Judicial Administration

Trial Court Clerk II - 16th Judicial District

Dodge City, Kansas, United States · On-site

Entry level

Position number: K0071247 Location of Employment: 16th Judicial District, Ford County, Kansas 67801 Position/Salary and Benefits: Trial Court Clerk II, grade 18, $18.757 hourly Kansas Judicial Branch Benefits State Emplo…

Skills: Computer Data Entry, Office Equipment Operation, Microsoft Office, Legal Document Processing, Docketing

Kansas Office of Judicial Administration logo

IT Helpdesk Analyst I - Office of Judicial Administration

Kansas Office of Judicial Administration

Topeka, Kansas, United States • Hybrid

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Entry level

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  • Full-time
  • high school, professional certificate
  • Kansas Judicial Branch Benefits
  • Posted 2d ago
  • Apply by Sep 24
  • ~40 hrs/week

Responsibilities

Provide first-line technical support for hardware and software to judicial officers and staff via phone, email, and in-person. Manage the installation, configuration, and maintenance of workstations and peripherals while documenting resolutions in a knowledge base.

Requirements

Requires a high school diploma or GED (or equivalent experience) and at least one year of professional experience in hardware and software troubleshooting. Candidates must possess strong communication skills and a solid understanding of system configuration and device deployment.

Full job description

Position number:                   K0075703
Location of Employment:      Office of Judicial Administration, Topeka, KS 66612
Position Title and Salary:       IT Helpdesk Analyst I, grade 37, $29.80 hourly, at one year $32.89 hourly.

Kansas Judicial Branch Benefits State Employment Center - Benefits (ks.gov)             
                  
Job Duties: This is a technical support position providing end-user support services primarily for all judicial officers and staff located in the Kansas Judicial Center in Topeka, Kansas, via telephone, email, and in-person. The role focuses on day-to-day end-user support, hardware and software troubleshooting, workstation setup, equipment maintenance, and user training. Work is performed under the general supervision of the IT Support Manager, with day-to-day direction and task coordination provided by the PC Support Coordinator.

Work Schedule & Location: This position requires on-site presence the majority of the workweek, with the potential for hybrid flexibility as approved or required. The role also includes participation in a rotating schedule for weekend support to ensure coverage and system availability.

Primary Responsibilities:

End User Support
  • Provide first-line support for desktop and mobile technologies including PCs, laptops, printers, scanners, copiers, AV equipment, landlines, and cell phones.
  • Respond to technical issues in person, via phone, or digital means, diagnosing problems and resolving or escalating as appropriate.
  • Document user problems and resolution steps to contribute to the knowledge base.
  • Deliver exceptional customer service while resolving end-user issues efficiently and professionally.
Hardware and Software Management
  • Install, configure, upgrade, relocate, and repair workstations and peripherals.
  • Perform routine maintenance and updates on devices and software.
  • Coordinate device setup for new employees and assist with equipment transfers.
  • Evaluate, test, and recommend hardware/software solutions and improvements.
  • Analyze current technologies and provide recommendations for improvement or replacement.
Training and Documentation
  • Provide basic end-user guidance and informal instruction on supported hardware, software, and common office technologies.
  • Provide one-on-one or small group guidance on basic IT usage and troubleshooting.
  • Document common issues, resolutions, and support procedures for use by the service desk and knowledge base teams.
Additional Technical Duties
  • Participate in IT procurement processes by evaluating technology products for compatibility, usability, cost, and supportability.
  • Assist with receiving, staging, deploying, and tracking IT equipment in accordance with established standards and procedures.
  • Assist in planning for and responding to technology outages or failures, including disaster recovery readiness.
Required Education and Experience
  • High School Diploma or GED (Education requirement can be substituted with equivalent work experience)
    – OR –
    Completion of a technical school program in Information Technology or a closely related field
  • Minimum of 1 year of professional experience installing, upgrading, and troubleshooting common hardware and software (e.g., desktops, laptops, printers, mobile devices).
  • Demonstrated understanding of computer hardware, software, and operating systems.
  • Proven ability to work both independently and as part of a collaborative team.
  • Strong communication and customer service skills with the ability to explain technical issues in plain language.
  • Solid understanding of system configuration, imaging, and device deployment.
Preferred Education and Experience
  • 2 or more years advising and assisting users in a distributed or enterprise computing environment.
  • Experience providing basic training or guidance to end users on IT systems and software.
  • Experience documenting technical support processes and creating internal knowledge base articles.
  • Familiarity with help desk ticketing systems and IT service management frameworks (e.g., ITIL).
  • Knowledge of the organization, structure, and purpose of the Kansas Judicial Branch or a similar public sector environment.
  • Ability to communicate clearly and effectively with court officials and employees, other agency representatives, and the public in person or by telephone.
  • Ability to establish and maintain professional working relationships and to converse with court officials, employees, and the public in formal and informal settings as a representative of the Office of Judicial Administration.
Applications will be accepted until:  Open until filled.

The Americans with Disabilities Act ensures your right to reasonable accommodations during the employment process.  A request for accommodation will not affect your opportunities for employment with the Judicial Branch.  If you wish to request an ADA accommodation, please contact [email protected] or by TDD through the Kansas Relay Center at 800-766-3777 or 711.

THE KANSAS JUDICIAL BRANCH IS AN EEO / AA EMPLOYER

 

Related keywords

IT HelpdeskDesktop SupportPC SupportITILIT Service ManagementKnowledge BaseDisaster RecoveryMobile TechnologiesPeripheralsEnterprise ComputingPublic SectorTechnical Support

About Kansas Office of Judicial Administration

LinkedInVisit site

The Kansas judicial branch is always working to improve the system of justice the people created in their Constitution.

Industry
Government Administration
Company size
1,001-5,000 employees
Founded
1861
Headquarters
Topeka, KS
LinkedIn followers
1,716

Kansas courts were created by the state Constitution to administer justice fairly and impartially. The Kansas Office of Judicial Administration provides a broad range of legal, financial, technology, management, administrative, and program support services to state courts. The office is responsible for carrying out Supreme Court policies, as well as state statutes that relate to state expenditures for district court operations. Other duties maybe prescribed by law or specified by the Supreme Court.

Offices: 301 SW 10th Avenue, Topeka, KS 66612, US

LegalConsultingLaw EnforcementGovernment
View all jobs at Kansas Office of Judicial Administration

About Kansas Office of Judicial Administration

LinkedInVisit site

The Kansas judicial branch is always working to improve the system of justice the people created in their Constitution.

Industry
Government Administration
Company size
1,001-5,000 employees
Founded
1861
Headquarters
Topeka, KS
LinkedIn followers
1,716

Kansas courts were created by the state Constitution to administer justice fairly and impartially. The Kansas Office of Judicial Administration provides a broad range of legal, financial, technology, management, administrative, and program support services to state courts. The office is responsible for carrying out Supreme Court policies, as well as state statutes that relate to state expenditures for district court operations. Other duties maybe prescribed by law or specified by the Supreme Court.

Offices: 301 SW 10th Avenue, Topeka, KS 66612, US

LegalConsultingLaw EnforcementGovernment
View all jobs at Kansas Office of Judicial Administration

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