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Jobs at justt (Now Hiring) — 8 open

justt logojustt

Enterprise Customer Success Manager - Tampa

Tampa, Florida, United States · On-site

Senior$100M raised

Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at sc…

Skills: Enterprise Account Management, Project Management, Cross-functional Collaboration, Data Analysis, Customer Retention

justt logojustt

PreSales Engineer - NYC

New York, New York, United States · On-site

Senior$100M raised

About this Position: Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers charge…

Skills: Technical Discovery, Scoping, REST APIs, Payment Service Providers, Proof of Concept

justt logojustt

PreSales Engineer - UK

London, England, United Kingdom · On-site

Senior$100M raised

About this Position: Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers charge…

Skills: Technical Discovery, Scoping, REST APIs, Payment Service Providers, Proof of Concept

justt logojustt

PreSales Engineer - UK

Tel-Aviv, Tel-Aviv District, Israel · On-site

Senior$100M raised

About this Position: Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers charge…

Skills: Technical Discovery, Scoping, REST APIs, Payment Service Providers, Proof of Concept

justt logojustt

Presales Engineer Tampa

Tampa, Florida, United States · On-site

Senior$100M raised

About this Position: Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers charge…

Skills: Technical Discovery, Scoping, REST APIs, Payment Service Providers, Proof of Concept

justt logojustt

Pre-Sales Engineer - UK

London, England, United Kingdom · On-site

Senior$100M raised

About this Position: Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers charge…

Skills: Technical Discovery, Scoping, REST APIs, Payment Service Providers, Proof of Concept

justt logojustt

Pre-Sales Engineer - UK

On-site

Senior$100M raised

About this Position: Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers charge…

Skills: Technical Discovery, Scoping, REST APIs, Payment Service Providers, Proof of Concept

justt logojustt

Pre-Sales Engineer - NYC

New York, New York, United States · On-site

Senior$100M raised

About this Position: Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers charge…

Skills: Technical Discovery, Scoping, REST APIs, Payment Service Providers, Proof of Concept

justt logo

Enterprise Customer Success Manager - Tampa

justt

Tampa, Florida, United States • On-site

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Senior

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  • Full-time
  • Posted 27d ago
  • ~40 hrs/week

Responsibilities

Manage a portfolio of top-tier enterprise customers to drive retention and identify expansion opportunities. Collaborate with product and R&D teams to communicate client feedback and ensure the adoption of new features.

Requirements

Requires over 5 years of experience as a Customer Success Manager managing enterprise accounts with a strong analytical mindset. Experience in the payments industry is considered an advantage.

Full job description

Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals.

We’re a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you’ll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world.

What you’ll do

  • Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions 
  • Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights
  • Identify and execute expansion opportunities end-to-end to achieve account growth targets
  • Define and drive retention strategies through structured account plans to meet retention goals
  • Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships
  • Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption
  • Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities
  • Deliver client training and enablement sessions to drive value realization
  • Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt’s regional presence

Requirements

  • 5+ years of experience as a Customer Success Manager managing enterprise accounts
  • Proven track record in project management and cross-functional collaboration
  • Strong analytical mindset with the ability to interpret data and translate it into insights and actions
  • Demonstrated success in building and growing long-term, value-driven customer relationships
  • Comfortable operating in fast-paced, dynamic environments
  • Willingness to travel several times a year
  • Experience in the payments industry - an advantage

Related keywords

ChargebacksAI-driven PlatformPayments EcosystemEnterprise Customer SuccessSaaSAccount PlanningBusiness Review MeetingsRevenue RecoveryPayment InsightsCustomer Adoption

About justt

LinkedInVisit site

Increase your win rates with AI that automatically defends your chargebacks.

Industry
Financial Services
Company size
201-500 employees
Founded
2020
Headquarters
Tel Aviv, Tel-Aviv
LinkedIn followers
19,067
Total funding
$100M

Justt is revolutionizing chargeback management with a cutting-edge AI-powered platform that uses machine learning to tailor and optimize the results. Unlike traditional template-based solutions, Justt utilizes dynamic arguments to generate tailored evidence for each dispute, selecting and leveraging the best data points from 500+ options derived from PSPs, third-party enrichment sources, and merchant data. The platform scales effortlessly, with consistent high-quality responses regardless of dispute volume fluctuations. Then leveraging machine learning with weak spot detection and A/B testing, Justt continuously enhances win rates, and enables its internal domain experts to adapt the solution at scale to meet evolving industry regulations. Justt offers a seamless, efficient, and highly effective chargeback solution with easy integration, allowing merchants to focus on their core business without the burden of chargeback disputes.

Offices: Tel Aviv, Tel-Aviv 6744815, IL

ChargebackChargeback MitigationFighting ChargebacksChargeback Automationand Chargeback DisputesE-CommercePaymentsFinTechFinancial ServicesArtificial Intelligence (AI)
View all jobs at justt

About justt

LinkedInVisit site

Increase your win rates with AI that automatically defends your chargebacks.

Industry
Financial Services
Company size
201-500 employees
Founded
2020
Headquarters
Tel Aviv, Tel-Aviv
LinkedIn followers
19,067
Total funding
$100M

Justt is revolutionizing chargeback management with a cutting-edge AI-powered platform that uses machine learning to tailor and optimize the results. Unlike traditional template-based solutions, Justt utilizes dynamic arguments to generate tailored evidence for each dispute, selecting and leveraging the best data points from 500+ options derived from PSPs, third-party enrichment sources, and merchant data. The platform scales effortlessly, with consistent high-quality responses regardless of dispute volume fluctuations. Then leveraging machine learning with weak spot detection and A/B testing, Justt continuously enhances win rates, and enables its internal domain experts to adapt the solution at scale to meet evolving industry regulations. Justt offers a seamless, efficient, and highly effective chargeback solution with easy integration, allowing merchants to focus on their core business without the burden of chargeback disputes.

Offices: Tel Aviv, Tel-Aviv 6744815, IL

ChargebackChargeback MitigationFighting ChargebacksChargeback Automationand Chargeback DisputesE-CommercePaymentsFinTechFinancial ServicesArtificial Intelligence (AI)
View all jobs at justt

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