Kansas City, Missouri, United States · On-site
$19/hr–$22/hr
REPORTS TO: Director of Administration SUPERVISION EXERCISED: None JOB TYPE: Full-time, Non-exempt RATE OF PAY: $19.70-$22.59/hour APPLICATION INSTRUCTIONS: Please include a cover letter that helps us understand your mot…
Skills: Front Office Reception, Customer Service, Donation Management, Salesforce, Microsoft Office
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The Administrative Coordinator manages day-to-day agency operations, including front-office reception, guest relations, and phone screening. They are also responsible for donation reconciliation via Salesforce and providing administrative support for programs, events, and facility maintenance.
Candidates must have a high school diploma and at least 2 years of administrative and customer service experience. Proficiency in Microsoft Office and the ability to handle sensitive, confidential information are required.
REPORTS TO: Director of Administration
SUPERVISION EXERCISED: None
JOB TYPE: Full-time, Non-exempt
RATE OF PAY: $19.70-$22.59/hour
APPLICATION INSTRUCTIONS: Please include a cover letter that helps us understand your motivation, values, and readiness for this position. No phone calls or emails, please.
Jackson County CASA (Court Appointed Special Advocates) is a 501(c)(3) nonprofit organization that mobilizes community volunteers to advocate for children who have experienced abuse and/or neglect and are under the jurisdiction of the Jackson County Family Court. Our clients face multiple risks, including permanent separation from their birth families due to factors such as substance use disorders, untreated mental health, and intimate partner violence. These challenges are often rooted in poverty, community violence, and intergenerational trauma.
To mitigate these risks, CASA Volunteer Advocates and staff engage in fact-finding and relationship-building with child clients to assess their needs and make informed recommendations to the court. Collaboration with children and their families is a core value of our work and is essential to achieving effective advocacy and just outcomes within a complex child welfare system.
Our model is simple: each child is assigned a rigorously screened and extensively trained Volunteer Advocate or Case Specialist and Staff Attorney who work together to represent the child's best interests. This team is supported by staff social workers and child welfare experts, providing individualized advocacy grounded in evidence-based practices. Together, they help ensure the best possible outcomes for children and increase the likelihood of safe family reunification.
OUR VALUES
Connection: We believe that every person deserves meaningful relationships with supportive and loving adults, family, and community and preservation of their cultural heritage, traditions, and identity.
Respect: We value people of all backgrounds and identities and believe that every person deserves to be honored, included, and heard.
Collaboration: We recognize that effective progress and problem-solving require diverse voices, ideas, and perspectives.
Integrity: We honor our commitments to our children and the Court with transparency, honesty, and fairness.
Responsibility: We maximize our resources and support through accountability to our children, stakeholders, and community.
GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES
The Administrative Coordinator ensures smooth day-to-day operations of the agency by delivering exceptional front- office reception, assisting with donation management, and offering support to the agency’s programs and events. This position requires an individual who is highly organized and enthusiastic about greeting and directing guests, providing administrative support, and contributing to a positive and efficient work environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Front Office Reception & Customer Service
Donation Management & Reconciliation
Program and Event Support
Data Entry
Facility and Equipment Maintenance & Inventory
Professional Integrity and Development
Other Duties
QUALIFICATIONS and ENTRANCE REQUIREMENTS
EDUCATION and EXPERIENCE
ESSENTIAL QUALITIES
SPECIAL REQUIREMENTS
SCHEDULE and WORK LOCATION
Full-time (40 hrs/wk). Most work will be conducted M-F, 8:30 a.m.-5 p.m. Some evening and weekend hours may be required. Jackson County CASA is located at 2544 Holmes, KCMO 64108.
PHYSICAL and MENTAL DEMANDS and WORK ENVIRONMENT
BENEFITS
Benefits include 15 days paid time off & 15 days paid leave earned within the first year of employment, and paid holidays. 100% employer paid health insurance, 100% employer paid dental, vision, life, and long-term disability
insurance. Simple IRA with match. Employee Assistance Program. Jackson County CASA is a child-centered, supportive, and collegial work environment.
OUR COMMITMENT
Jackson County CASA is an affirmative action, equal opportunity employer committed to building and supporting a
culturally diverse and inclusive work environment that values all staff members’ backgrounds and perspectives. We
encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability or veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities.
This job description provides a general, but not comprehensive, list of essential responsibilities and qualifications required. It does not represent a contract of employment and Jackson County CASA reserves the right to change the job description and/or posting at any time without advance notice.
A voice for children who have experienced abuse or neglect in Jackson County, Missouri.
Our Mission is to be a child’s voice in court. We recruit, train and support lay volunteers who act as advocates on behalf of the best interests of children who have experienced abuse or neglect. Our Vision is to ensure that every child involved with the Jackson County Family Court due to abuse or neglect will grow up in a safe and permanent home.
Offices: 2544 Holmes, Kansas City, Missouri 64108, US
A voice for children who have experienced abuse or neglect in Jackson County, Missouri.
Our Mission is to be a child’s voice in court. We recruit, train and support lay volunteers who act as advocates on behalf of the best interests of children who have experienced abuse or neglect. Our Vision is to ensure that every child involved with the Jackson County Family Court due to abuse or neglect will grow up in a safe and permanent home.
Offices: 2544 Holmes, Kansas City, Missouri 64108, US
