Olathe, Kansas, United States · Hybrid
Job Description: Job Title: Customer Experience Representative II Reports to: Customer Experience Manager Exempt Status: Exempt Full Time / Part Time: Full-Time Location: Olathe, KS (On-Site) Company Overview: ITW Pro Br…
Skills: Customer Service, Order Processing, Data Management, Relationship Building, Problem Solving
Binghamton, California, United States · On-site
$78k–$90k/yr
Job Description: Overview Instron is seeking a driven and innovative Manufacturing Engineer to support our Binghamton, NY facility, home to advanced CNC machining, product assembly, and system integration operations. In …
Skills: Manufacturing engineering, CNC machining, Mechanical assembly, SolidWorks, GD&T
Olathe, Kansas, United States · On-site
Job Description: Job Title: Logistics Clerk Reports to: Distribution & Logistics Manager Exempt Status: Non-Exempt Full Time / Part Time: Full Time Location: Olathe, Kansas (On-Site) Company Overview: ITW Pro Brands is a…
Skills: Logistics, Shipping, Receiving, Customs documentation, Inventory management
Portland, Oregon, United States · On-site
Job Description: Primary Key Responsibilities Performs daily checks to detect malfunctions of machine and reports themPerforms red rabbits (camera verification) after each machine changeoverLabel finished goods using sca…
Skills: Machine operation, Forklift operation, Quality control, Scanning, Packaging
Glenview, Illinois, United States · On-site
$89k–$125k/yr
Job Description: ITW Power Nailing, a division within the Construction Products segment, is a global provider of premium nailing and fastening solutions. Our products are engineered to improve contractor productivity and…
Skills: Product portfolio management, P&L management, Market intelligence, Product commercialization, Strategic planning
Norwood, Massachusetts, United States · On-site
$36/hr–$40/hr
Job Description: Role Summary The Assembly Supervisor is responsible for overseeing daily operations within the assembly department, ensuring safe, efficient, and high-quality production. This role directly manages a tea…
Skills: Manufacturing, Assembly, Team Leadership, Lean Manufacturing, Continuous Improvement
Cranbury Township, New Jersey, United States · On-site
$35/hr–$43/hr
Job Description: Shift hours are Mon - Fri 2:00-10:30pm. The Level 2 Maintenance Technician works both independently and with engineering and other maintenance/plant personnel to perform preventative and routine maintena…
Skills: Preventative maintenance, Troubleshooting, Hydraulics, Pneumatics, Mechanical repair
Barcelona, Catalonia, Spain · On-site
$45k–$55k/yr
Job Description: If you enjoy identifying opportunities, building relationships, and accelerating market growth, want to join an international industrial group, and are looking to grow your career in a dynamic, entrepren…
Skills: Market development, Business development, Marketing strategy, Product launch, Market analysis
Solon, Ohio, United States · On-site
Job Description: Digital Marketing Specialist Why this Role Matters The Digital Marketing Specialist at ITW Permatex, a division of ITW, plays a critical role in growing brand awareness, customer engagement, and demand g…
Skills: Digital marketing, Google Ads, GA4, Meta, LinkedIn
Kalkaska County, Michigan, United States · On-site
Job Description: COMPANY OVERVIEW Illinois Tool Works Inc. (ITW) is a Fortune 200 global manufacturer with over $15.9B in revenue, known for its decentralized structure, customer-focused innovation, and operational excel…
Skills: Production supervision, Manufacturing operations, Safety leadership, Production scheduling, Resource allocation
Machesney Park, Illinois, United States · On-site
$80k–$110k/yr
Job Description: Manufacturing Process Engineer – ITW Shakeproof Machesney Park, IL JOB DESCRIPTION: ITW Shakeproof Fasteners supplies cold headed & metal stamped fasteners totaling approximately $200M in revenue annuall…
Skills: Process engineering, Tool design, Continuous improvement, Capacity analysis, APQP
Denver, Colorado, United States · On-site
$33/hr–$44/hr
Job Description: ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food services and retail customers through its subsidiaries. The company’s products include ware washing equipment; coo…
Skills: Mechanical troubleshooting, Electrical repair, HVACR, Pneumatic systems, Gas equipment repair
Bloomfield, New Jersey, United States · On-site
$32/hr–$35/hr
Job Description: ITW DESCRIPTION Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovative thinking and value-added products…
Skills: Preventive maintenance, Troubleshooting, Electrical repair, Mechanical repair, Pneumatic systems
Spokane, Washington, United States · On-site
$30/hr–$40/hr
Job Description: SUMMARY Responsible for the overall operation of the Parts Department for a market area. Manage the processes and staff responsible for the allocation and distribution of parts and materials for service …
Skills: Inventory control, Parts management, Staff supervision, Project management, Microsoft Office
Newburyport, Massachusetts, United States · On-site
$22/hr–$23/hr
Job Description: ITW DESCRIPTION Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovative thinking and value-added products…
Skills: Machine operation, Mechanical aptitude, Forklift operation, Quality control, Material handling
Hatfield, Minnesota, United States · On-site
Job Description: Brooks Instrument (www.brooksinstrument.com), an industry leader in flow and pressure instrumentation for critical applications, is seeking candidates for a Production Supervisor (3rd shift) position tha…
Skills: Production supervision, Lean manufacturing, Team leadership, Safety compliance, Quality control
Troy, Michigan, United States · On-site
Job Description: Job Description Safely Operate draw benches to provide our customers with products of the highest value, quality, and performance. Operate safely and identify/correct unsafe situations. Follow work Instr…
Skills: Drawbench operation, Machine setup, Machine changeover, Micrometer usage, Quality control
Fairfield, New Jersey, United States · Remote OK
$38/hr–$44/hr
Job Description: Field Service Engineer – Mechanical & Electro-Mechanical Systems Location: Greater Hackensack, NJ (Remote/Home-Based) Join a Company That Helps Shape the World's Best Products At Instron, we design, manu…
Skills: Mechanical troubleshooting, Electrical troubleshooting, Preventive maintenance, Equipment calibration, Installation
Troy, Michigan, United States · On-site
Job Description: Job Description The Application Engineer is responsible for providing application support, product recommendations, troubleshooting, and other technical support to product managers, R&D, Quality, ITW sal…
Skills: Welding engineering, Application support, Troubleshooting, Technical support, Product evaluation
Denver, Colorado, United States · On-site
$33/hr–$44/hr
Job Description: ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food services and retail customers through its subsidiaries. The company’s products include ware washing equipment; coo…
Skills: Mechanical Troubleshooting, Electrical Troubleshooting, Pneumatic Systems, HVACR, Gas Equipment Repair
Olathe, Kansas, United States • Hybrid
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Manages customer orders, inquiries, and account issues while serving as a liaison between customers and internal teams. Ensures accurate order processing, pricing coordination, and backorder communication to maintain high customer satisfaction.
Requires a high school diploma or GED and one to two years of customer service experience. Candidates must be proficient in Microsoft Office and possess strong interpersonal and organizational skills.
Job Title: Customer Experience Representative II
Reports to: Customer Experience Manager
Exempt Status: Exempt
Full Time / Part Time: Full-Time
Location: Olathe, KS (On-Site)
ITW Pro Brands is a manufacturer of lubricants, cleaning chemicals, and corrosion preventatives formulated to maximize equipment productivity and product quality for customers. We go to market through B2B with a focus on the automotive, aviation, fabricated metal, food processing and machinery manufacturing market segments. Offering a brand portfolio that is well recognized within these industrial channels, our premium products address customer pain points and our direct sales team provide expert value-added consulting at the customer level. ITW Pro Brands has 250 employees and 4 manufacturing facilities in: Olathe, KS, Tucker, GA, Easton, MD, and DeWitt, IA.
What we offer: ITW’s benefits package is designed to provide comprehensive support for physical, mental, and financial well-being including: healthcare, retirement planning, paid leave, wellness programs, and opportunities for charitable involvement.
Provides exceptional customer service by managing customer orders, inquiries, returns, and account-related issues while serving as a key liaison between customers and internal teams. Ensures accurate order processing, data management, pricing coordination, and backorder communication to support efficient operations and customer satisfaction. Partners cross-functionally with Sales, Production, Shipping, Sourcing, and Marketing teams to resolve issues and deliver a seamless customer experience. Successful candidates will possess natural curiosity, the ability to listen with intent, and a desire to deeply understand the needs of our customers.
ITW Pro Brands is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
A branded supplier of innovative engineered fastening systems & related consumables for end users in U.S.
ITW’s Residential Construction is a division of the ITW Construction segment - a branded supplier of innovative engineered fastening systems and related consumables. They are all uniquely specified for a variety of applications including wood, concrete, steel and engineered lumber. Our products are focused on value-added opportunities for Professional Home Builders and Remodelers across the U.S. and the globe. ITW Residential Construction , like its parent company, is committed to offering its customers the most advanced products as well as the best in service, merchandising, training and sales support. Our brand portfolio includes Paslode, GRK Fasteners, Tapcon, Ramset, Red Head, Teks, E-Z Ancor, Rock-ON Backer-ON, all recognized and trusted by industry professionals throughout the U.S.. ITW strives to excel at serving contractors and do-it-yourselfers with professional grade products. Each brand is a market leader in terms of quality, performance and ease of use. These products offer unique, innovative, value-added solutions for customers. We respond to customers' needs by creating close working relationships to create value and improve operating efficiencies for every customer.
Offices: Glenview, Illinois 60025, US
A branded supplier of innovative engineered fastening systems & related consumables for end users in U.S.
ITW’s Residential Construction is a division of the ITW Construction segment - a branded supplier of innovative engineered fastening systems and related consumables. They are all uniquely specified for a variety of applications including wood, concrete, steel and engineered lumber. Our products are focused on value-added opportunities for Professional Home Builders and Remodelers across the U.S. and the globe. ITW Residential Construction , like its parent company, is committed to offering its customers the most advanced products as well as the best in service, merchandising, training and sales support. Our brand portfolio includes Paslode, GRK Fasteners, Tapcon, Ramset, Red Head, Teks, E-Z Ancor, Rock-ON Backer-ON, all recognized and trusted by industry professionals throughout the U.S.. ITW strives to excel at serving contractors and do-it-yourselfers with professional grade products. Each brand is a market leader in terms of quality, performance and ease of use. These products offer unique, innovative, value-added solutions for customers. We respond to customers' needs by creating close working relationships to create value and improve operating efficiencies for every customer.
Offices: Glenview, Illinois 60025, US
