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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, HSA & FSA plans, Dependent care FSA, Identity Theft Protection Insurance
Posted 15d ago
~40 hrs/week
Responsibilities
Manage all aspects of front desk operations, including guest check-in, check-out, and payment processing. Serve as a primary point of reference for guests and vendors while preparing shift reports for management.
Requirements
Candidates must be highly motivated team players with strong communication skills and the ability to handle stressful situations. Physical ability to stand, sit, or walk for extended periods is required.
Full job description
Description
Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
This position may require flexible scheduling availability.
Requirements
Job Requirements:
Check-in/Check-out hotel guests
Process all payments according to established hotel requirements
Provide information and assistance to all guests and vendors
Prepares all necessary reports during each shift for the management team
Job Qualifications:
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Ability to work well in stressful situations
Readily available and approachable for all guests while providing excellent guest service
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program:How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA plans available!
Dependent care FSA
Identity Theft Protection Insurance Commuter benefits including transit & parking
Pet Insurance
PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Rewarding Hard Work:
Incentive based bonus program
Free room nights at our hotels and employee discounts within your hotel brand
Discounts for friends and family within your hotel brand
Team Member recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
One of the largest third-party, independent hotel management companies in the US with over 80 Branded Hotels.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1986
Headquarters
West Palm Beach, FL
LinkedIn followers
32,471
Island Hospitality Management is a nationally recognized hotel and outdoor hospitality management company with a proven track record in managing upscale extended stay, select service, and full-service hotels across major brands such as Marriott, Hilton, Hyatt, Starwood, and IHG.
In addition to our strong presence in the hotel sector, we proudly manage a growing outdoor portfolio that includes premier brands like Sun Outdoors, Yogi Bear’s Jellystone Park™ Camp-Resorts, and a variety of independent outdoor hospitality properties. This expansion reflects our commitment to delivering exceptional guest experiences across a diverse range of travel and leisure environments.
Our reputation is built on our ability to drive profitability through rigorous P&L controls and operational standards. We focus on every line item to ensure strong bottom-line performance, while never compromising on service, cleanliness, or guest satisfaction. Our ownership-minded culture emphasizes maximizing top-line revenue without sacrificing net operating income.
We are an entrepreneurial, performance-driven organization where passionate, capable individuals are empowered with the tools, guidance, and support to make a meaningful impact. Headquartered in Palm Beach, Florida, we operate properties across the United States and are proud to be one of the largest independent, third-party management companies in the industry.
Offices: 222 Lakeview Avenue, Suite 200, West Palm Beach, FL 33401, US
Hotel ManagementHealth DiagnosticsHospitalHealth CareHospitalityHotelMedical
One of the largest third-party, independent hotel management companies in the US with over 80 Branded Hotels.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1986
Headquarters
West Palm Beach, FL
LinkedIn followers
32,471
Island Hospitality Management is a nationally recognized hotel and outdoor hospitality management company with a proven track record in managing upscale extended stay, select service, and full-service hotels across major brands such as Marriott, Hilton, Hyatt, Starwood, and IHG.
In addition to our strong presence in the hotel sector, we proudly manage a growing outdoor portfolio that includes premier brands like Sun Outdoors, Yogi Bear’s Jellystone Park™ Camp-Resorts, and a variety of independent outdoor hospitality properties. This expansion reflects our commitment to delivering exceptional guest experiences across a diverse range of travel and leisure environments.
Our reputation is built on our ability to drive profitability through rigorous P&L controls and operational standards. We focus on every line item to ensure strong bottom-line performance, while never compromising on service, cleanliness, or guest satisfaction. Our ownership-minded culture emphasizes maximizing top-line revenue without sacrificing net operating income.
We are an entrepreneurial, performance-driven organization where passionate, capable individuals are empowered with the tools, guidance, and support to make a meaningful impact. Headquartered in Palm Beach, Florida, we operate properties across the United States and are proud to be one of the largest independent, third-party management companies in the industry.
Offices: 222 Lakeview Avenue, Suite 200, West Palm Beach, FL 33401, US
Hotel ManagementHealth DiagnosticsHospitalHealth CareHospitalityHotelMedical