Bengaluru, Karnataka, India · On-site
Summary Guidewire is seeking an AI Engineer to join our Professional Services AI Engineering team in Bangalore. You will work as a dedicated AI-side member of a Strike Team, pairing with a Product Engineer to deliver AI …
Skills: Python, Prompt Engineering, LLM Harness Engineering, RAG Pipelines, LangChain
Bengaluru, Karnataka, India · Hybrid
Summary Are you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service…
Skills: Java, Spring Boot, Microservices Architecture, RESTful APIs, SOAP Web Services
San Mateo, California, United States · Hybrid
$82k–$163k/yr
Summary Join us at the intersection of innovation, operations, and AI. Guidewire is hiring a high-impact Executive Assistant to support our Chief Information Officer and his leadership team, including the VPs of Applicat…
Skills: Executive Support, Calendar Coordination, Inbox Management, Travel Planning, Expense Reporting
San Mateo, California, United States · On-site
$91k–$137k/yr
Summary As a Regional Workplace Manager, you will oversee serviced offices and core facilities operations for our San Mateo hub and select regional sites, ensuring safe, efficient, and engaging workplaces that enable Gui…
Skills: Facilities Management, Corporate Real Estate, Budget Management, Vendor Management, Space Planning
San Mateo, California, United States · On-site
$168k–$276k/yr
Summary With a data-centric approach to P&C insurance, Guidewire helps insurers worldwide improve how they operate using Guidewire Cloud Platform, the industry's most trusted platform. As Director of Product Marketing fo…
Skills: Product Marketing, Go-To-Market Strategy, Data Platform Strategy, Sales Enablement, Technical Content Creation
San Mateo, California, United States · On-site
$177k–$296k/yr
Summary Join Guidewire as a Senior Engineering Manager, Application Platform - AI Services, and lead the teams building our next-generation AI platform. This platform provides the essential tools to design AI agents, con…
Skills: People Management, AI Platform Services, LLM Integration, RAG Pipelines, Agentic Frameworks
Dublin, Leinster, Ireland · Hybrid
Summary Software Engineer II – Dublin, Ireland Product Development and Operations (Full-time hybrid) Job Description Software Engineer II – Dublin, Ireland About You You are a smart, enthusiastic, and results-oriented so…
Skills: Java, Kotlin, Python, Bash, Object-Oriented Design
Brazil · Remote OK
Summary Guidewire’s Professional Services team partners with P&C insurers across the globe to implement our cloud, digital, data, and AI platform so they can modernize, scale, and serve their customers with confidence. W…
Skills: Frontend Architecture, React, TypeScript, JavaScript, Guidewire Jutro
Toronto, Ontario, Canada · Hybrid
$118k–$148k/yr
Summary PricingCenter is Guidewire’s pricing and rating platform for P&C insurers, helping carriers design, test, deploy, and execute pricing strategies with greater speed, control, and confidence. As Senior Product Mana…
Skills: Product Management, B2B SaaS, API Design, Data Modeling, System Integration
Dublin, Leinster, Ireland · Hybrid
Summary We're looking for an Engineering Manager to join our development team in Dublin, Ireland. You will play a key role in building products that improve the experience of Guidewire customers worldwide, working in a t…
Skills: Engineering Leadership, Microservices, Cloud Architecture, React, Java
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
Summary Guidewire's development team is looking for a smart, proactive, and results-oriented Software Engineer to build sophisticated solutions for the property & casualty insurance industry's challenging business domain…
Skills: Java, Spring Boot, JUnit, Mockito, Relational Databases
Mexico, Chihuahua, Mexico · Remote OK
Summary Our Go To Market team brings Guidewire’s cloud platform, analytics, and AI innovations to P&C insurers around the world, helping them modernize core operations and unlock new sources of value. You will join a col…
Skills: Enterprise Software Sales, P&C Insurance, SaaS Sales, Challenger Selling, Value-based Selling
Bengaluru, Karnataka, India · On-site
Summary In Guidewire’s Professional Services organization, you will join a global team that partners directly with P&C insurers to implement our cloud platform and drive measurable business value. We focus on acceleratin…
Skills: Guidewire Integration Gateway, App Events, REST APIs, Guidewire Cloud API, OAuth 2.0
Bengaluru, Karnataka, India · On-site
Summary The Executive Assistant is a dual‑impact role supporting PDO leadership and teams at our India Development Center. You will combine PMO and governance responsibilities with executive support, office coordination,…
Skills: PMO, Executive Support, Project Governance, Calendar Management, Vendor Management
Bengaluru, Karnataka, India · Hybrid
Summary We are seeking a highly experienced Senior Cloud Security Engineer to collaborate with cross-functional teams within a rapidly expanding environment. The ideal candidate must possess demonstrable expertise in the…
Skills: Cloud Security, Infrastructure as Code, DevSecOps, AWS, GCP
Bengaluru, Karnataka, India · On-site
Summary Guidewire’s Product Development and Operations (PDO) team is hiring a dynamic leader to run cloud-native, big-data services that power the Guidewire Data Platform (GDP). You’ll build high-performing teams, drive …
Skills: Cloud-Native Architecture, Big Data Services, AWS, Kubernetes, Gen AI
Bengaluru, Karnataka, India · On-site
Summary Are you passionate about building multi-tenant, cloud-native platforms? Do you have expertise in modern Java, microservices architecture, integration technologies, and frontend frameworks? Come join our team that…
Skills: Java, Spring Boot, Microservices, React.js, Kubernetes
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Build and maintain LLM harnesses, agent loops, and prompt libraries to turn AI models into production features. Develop RAG pipelines, manage vector indexes, and perform accuracy validation to ensure high-quality AI outputs.
Requires a degree in Computer Science or a related field with 3+ years of AI or data science experience. Must be proficient in Python and have hands-on experience with LLM orchestration frameworks and vector databases.
Key Responsibilities
• Harness Engineering: Build and maintain the LLM harnesses that power each AI feature — agent loops, tool/function calling, context construction, memory, retries, and failure handling. Use frameworks like LangChain, LlamaIndex, or LangGraph where they fit; write custom orchestration where they don't.
• Prompt Engineering: Design, iterate, and version prompts as first-class assets. Run structured prompt experiments, measure deltas with eval datasets, and keep prompt libraries clean and reviewable.
• RAG Pipelines: Build and operate Retrieval-Augmented Generation pipelines that extract information from documents and parse it into structured knowledge bases — chunking, indexing, retrieval, reranking, prompt assembly, and response handling — collaborating with the AI Architect to shape and refine the patterns.
• Embeddings & Vector Indexes: Generate embeddings and manage vector indexes (e.g., OpenSearch, Pinecone, pgvector). Tune indexes for retrieval quality and cost.
• Data Parsing & Curation: Build extraction and parsing pipelines for documents, structured records, and customer datasets so they are clean, labeled, and ready for downstream AI work.
• Accuracy Validation: Write and operate accuracy validation scripts. Maintain evaluation datasets and report quality metrics to the Strike Team and the AI Architect.
• Light ML Work: Apply traditional ML where appropriate — classification, clustering, lightweight fine-tuning — to complement LLM-based components.
• Analysis: Do the data analysis that informs AI design decisions — sample inspection, error analysis, prompt iteration.
KPIs & Success Metrics
• AI feature accuracy and quality against eval datasets meets the project bar.
• Prompt iteration velocity with measurable eval deltas on owned features.
• RAG and retrieval quality (relevance, groundedness) for owned pipelines.
• On-time delivery of AI-side Strike Team commitments.
• Eval coverage: golden and regression sets maintained for owned features.
Key Skills & Experience
• Education: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related technical field.
• Experience: 3+ years of AI or data science experience, with hands-on time in LLM-based application development.
• Technical Proficiency:
– Strong Python skills, including the standard data science stack (pandas, numpy, scikit-learn).
– Hands-on experience building LLM harnesses — agent loops, tool/function calling, structured outputs — against APIs like Anthropic, OpenAI, or Bedrock.
– Strong prompt engineering practice: structured iteration, prompt versioning, and prompt evaluation against datasets.
– Working experience with at least one orchestration framework (LangChain, LlamaIndex, LangGraph) and at least one vector database.
– Comfortable with embeddings, similarity search, and basic retrieval evaluation.
– Working knowledge of classical ML for analysis and lightweight modeling tasks.
– Comfort using AI coding assistants (Claude Code) for daily work.
• Engineering Excellence: Able to write clean, tested code that ships to production — not just notebooks. Familiar with Git, code review, and basic CI/CD.
• Analytical Mindset: Strong instinct for data analysis, error inspection, and iterative experimentation.
Preferred Skills & Experience
• Agent Frameworks: Hands-on experience with agentic frameworks (LangGraph, Claude Agent SDK, OpenAI Agents) or custom agent harnesses in production.
• Evals: Experience building structured eval harnesses (golden sets, regression suites, LLM-as-judge patterns).
• Cloud: Hands-on AWS experience (Bedrock, SageMaker, OpenSearch).
• Fine-Tuning: Any experience with model fine-tuning or distillation.
• Guidewire Knowledge: Familiarity with Guidewire products or the insurance domain is a plus.
• Domain Analysis: Prior experience working on document-heavy, regulated, or insurance/finance datasets.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
For what's new, follow https://www.linkedin.com/company/guidewire-software
ISCS is now part of Guidewire Software. Follow Guidewire for details: https://bit.ly/2YkpWy3
Offices: 2850 South Delaware St., Suite 400, San Mateo, CA 94403, US
For what's new, follow https://www.linkedin.com/company/guidewire-software
ISCS is now part of Guidewire Software. Follow Guidewire for details: https://bit.ly/2YkpWy3
Offices: 2850 South Delaware St., Suite 400, San Mateo, CA 94403, US
