Copperas Cove, Texas, United States · On-site
Pay rate: $16/hr Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative s…
Skills: Customer Service, Problem Solving, Communication Skills, Financial Collections, Conflict Resolution
San Salvador, San Salvador, El Salvador · On-site
Salary: $750 per month Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innova…
Skills: Customer Service, Problem Solving, Communication Skills, English Proficiency, Computer Skills
El Paso, Texas, United States · On-site
Pay rate: $12/hr Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative s…
Skills: Customer Service, Problem Solving, Communication Skills, Conflict Resolution, Data Entry
Huntington, West Virginia, United States · Remote Solely
Pay rate: $16/hr Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative s…
Skills: Customer Service, Problem Solving, Communication Skills, Call Center Operations, Account Management
El Paso, Texas, United States · On-site
Pay Rate $15/hr Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative so…
Skills: Customer Service, Technical Troubleshooting, Communication Skills, Active Listening, Problem Solving
Huntington, West Virginia, United States · Remote Solely
Pay rate: $15/hr Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative s…
Skills: Customer Service, Problem Solving, Communication Skills, Conflict Resolution, Data Entry
Rocky Mount, North Carolina, United States · On-site
Pay rate: $18/hr ($19/hr for bilingual Spanish/English candidates) Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our in…
Skills: Customer Service, Problem Solving, Communication Skills, Payment Processing, Conflict Resolution
Charlotte, North Carolina, United States · On-site
Pay rate: $18/hr Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative s…
Skills: Customer Service, Problem Solving, Communication Skills, Computer Literacy, Payment Negotiation
Huntington, West Virginia, United States · Remote Solely
Pay Rate: $17.75/hour Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovat…
Skills: Customer Service, Problem Solving, Written Communication, Verbal Communication, Active Listening
Waco, Texas, United States · On-site
Pay rate: $15/hr Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative s…
Skills: Customer Service, Problem Solving, Communication Skills, Conflict Resolution, Data Entry
Park City, Utah, United States · Remote OK
$95k–$175k/yr
Salary: $95,000-$175,000 per year Who we are: InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innov…
Skills: Compensation Strategy, Benefits Administration, Global Pay Philosophy, Market Benchmarking, Executive Compensation
Manila, Metro Manila, Philippines · Remote OK
Who we are: InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine i…
Skills: Project Management, Risk Mitigation, Data-Driven Analytics, Leadership, Communication
Bacolod, Negros Island Region, Philippines · On-site
Who we are: InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine i…
Skills: Customer Care Leadership, SLA & KPI Management, Client Relationship Management, Process Optimization, Workforce Planning
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Serve as the primary point of contact for customers via phone to resolve inquiries and complaints. Perform outbound financial collection calls to persuade customers to pay past due accounts.
Candidates must be at least 18 years old with a high school diploma or equivalent. Proficiency in computer technology and the ability to pass a typing assessment, drug screen, and background check are required.
Pay rate: $16/hr
At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.
If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Are you energetic, enthusiastic with an engaging personality?
Are you driven to deliver effective results while providing excellent customer service?
Do you have extraordinary communication skills?
Paid Training
Medical, Dental, and Vision Insurance
Paid Time Off
Employee Discounts
Full-time, non-seasonal
Career Advancement
Serve as the primary point of contact for customers via phone
Make outbound financial collection calls in addition to incoming calls from customers in an effort to persuade customers to make payments on past due accounts
Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions
Maintain a thorough understanding of products, services and policies to effectively assist customers
Accurately document customer interactions and transactions across all tools/platforms
Collaborate with other departments to resolve customer issues and escalate complex problems as necessary
Strive to exceed customer satisfaction goals and performance metrics
Continuously seek opportunities to improve the customer experience and streamline processes
Stay updated on product knowledge and industry trends to better assist customers
Ability to work within the defined hours of operation with flexibility needed on weekends and holidays
Monday - Friday: 8 a.m. to 7 p.m.
What We Look for in a Candidate:
Must be 18 years of age or older
High School Diploma or equivalent
Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions, constant sedentary work
Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
Typing Assessment required
Superb attendance, so you can be there when our customers need us
All job offers are contingent upon completion of drug screen and background checks.
We are a trusted leader in providing integrated solutions, leveraging cutting-edge technology to deliver exceptional customer experiences. With a dedicated team and a commitment to excellence, we are redefining industry standards and creating a brighter future for our clients and their customers. Our mission is to make lives better. We engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our clients brands and reputations as our own. Follow us, and discover the power of InteLogix.
Offices: 1389 Center Drive, Suite 200, Park City, UTAH 84098, US
We are a trusted leader in providing integrated solutions, leveraging cutting-edge technology to deliver exceptional customer experiences. With a dedicated team and a commitment to excellence, we are redefining industry standards and creating a brighter future for our clients and their customers. Our mission is to make lives better. We engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our clients brands and reputations as our own. Follow us, and discover the power of InteLogix.
Offices: 1389 Center Drive, Suite 200, Park City, UTAH 84098, US
