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Jobs at Instituto del Progreso Latino (Now Hiring) — 2 open

Instituto del Progreso Latino logoInstituto del Progreso Latino

Receptionist - IDPL (Administration)

Chicago, Illinois, United States · On-site

Entry level

Receptionist - IDPL (Administration Department) PART-TIME POSITION DESCRIPTION The Receptionist will be responsible for welcoming clients, students, and staff into the building and ensuring they are directed to the prope…

Skills: Customer Service, Administrative Support, Call Screening, Clerical Duties, Microsoft Office

Instituto del Progreso Latino logoInstituto del Progreso Latino

HSE Instructor-Language Arts (IDPL) - Adult E

Chicago, Illinois, United States · On-site

Mid level

HSE Instructor-Language Arts (IDPL) - Adult Education POSITION DESCRIPTION The HSE Instructor is responsible for the implementation of curriculum in secondary reading comprehension and essay writing, and could include ma…

Skills: Curriculum Implementation, Adult Education, Reading Comprehension, Essay Writing, Adult Learning Theory

Instituto del Progreso Latino logo

Receptionist - IDPL (Administration)

Instituto del Progreso Latino

Chicago, Illinois, United States • On-site

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Entry level

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  • Part-time
  • high school
  • 403b Retirement Saving Plan, Paid Sick Leave, Paid Leave
  • Posted 22d ago
  • ~40 hrs/week

Responsibilities

The Receptionist serves as the first point of contact, welcoming visitors and directing them to the appropriate departments. Key duties include managing incoming calls, handling mail distribution, and performing general clerical tasks.

Requirements

Candidates must have a high school diploma and at least one year of administrative experience. Proficiency in Microsoft Office and strong communication skills are required, with bilingual English/Spanish preferred.

Full job description

Receptionist - IDPL (Administration Department)
PART-TIME



POSITION DESCRIPTION

The Receptionist will be responsible for welcoming clients, students, and staff into the building and ensuring they are directed to the proper department. The Receptionist provides a high-level customer service. Duties also include answering incoming calls, directing calls to appropriate staff, mail distribution, and other additional clerical duties. The Receptionist is the first point of contact for any new client or enrolling students and is responsible for providing information about programming. 



ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Welcomes clients, student and employees by greeting them.
  • Professionally administer and screen all incoming calls. 
  • Assist in maintaining security by following employee/client check-in procedures.
  • Maintains safe and clean reception area by complying with policies and procedures.
  • Respond to general inquiries related to the organization. 
  • Perform clerical duties to include but not limited to: photocopying, faxing, mailing and filing, and date stamp all general correspondence.
  • Sign for and notify recipient when UPS/FedEx/Courier mail packages are received.
  • Represent all of Instituto programming and schools, announce visitors, direct clients and walk-ins to appropriate program.
  • Follow all safety protocols.
  • Sort and distribute incoming mail.
  • Review incoming general emails, respond to inquiry or forward to appropriate team member when necessary.
  • Review general voicemails and respond or forward to appropriate Instituto team member
  • Ensure building closure notices are posted in advance.
  • Support the onboarding and training of new hires, including allowing and supporting job shadowing as needed.
  • Make sure phone directory is up to date.
  • Assist with phone call answering messages as needed (holidays, closings, etc).
  • Other duties as assigned.

QUALIFICATIONS
  • High School Diploma or equivalent
  • 1 year experience in administration
  • Ability to maintain a high sense of confidentiality 
  • Able to work with a wide variety of people
  • Team player and willing to take on multiple tasks at once and independent worker, requires minimal supervision
  • Exceptional organization and time management skills 
  • Excellent customer service skills
  • Excellent oral and written communication skills, bilingual English/Spanish preferred 
  • Ability to maintain composure under pressure
  • Flexible, dependable and punctual
  • Strong project management skills and attention to detail 
  • Advanced skills with Microsoft Office, Word, Excel, PowerPoint, and the Internet
  • Basic understanding of office equipment 
 
The above is intended to describe the general conditions of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities and requirements.

PHYSICAL DEMANDS 
 
Nature of work requires an ability to operate standard business office equipment.  Requires ability to communicate and exchange information, collect, compile and prepare work documents, set-up and maintain work files.
 
WORKING CONDITIONS  

Majority of work performed in a general office environment.  Position requires availability for extended hours plus non-traditional hours required to perform job duties.  Also requires participation and attendance at organization sponsored events and meetings.  

BENEFITS

403b retirement saving plan (if working more than 20 hours per week).

 

PAID TIME OFF

Paid Sick Leave

Paid Leave

Instituto del Progreso Latino is an Equal Opportunity Employer

Related keywords

Microsoft WordMicrosoft ExcelMicrosoft PowerPointAdministrative AssistantReceptionCustomer ServiceBilingualOffice ManagementClerical WorkData EntryPhone SystemsMail Distribution

About Instituto del Progreso Latino

LinkedInVisit site
Industry
Non-profit Organizations
Company size
201-500 employees
Headquarters
Chicago, Illinois
LinkedIn followers
6,069

Instituto del Progreso Latino was founded in 1977. Our mission is to contribute to the fullest development of Latino immigrants and their families through education, training, and employment that fosters full participation in the changing U.S. society while preserving cultural identity and dignity. Instituto provides services to and positively impacts 8,000 families a year. One of our most well known programs is Carreras en Salud, our nationally recognized healthcare career pathways program. We also offer career pathways programming in manufacturing and retail. Instituto College, which Instituto launched in 2018, offers ADN degrees to nursing students. We are the largest processor of citizenship applications in the state of Illinois. We offer Citizenship and Adult Education classes in English and Spanish., in addition to support services that ensure our students receive the help they need, including financial coaching, child care, and benefits assistance. Instituto also operates two charter schools, Instituto Health Sciences Career Academy (IHSCA)and Instituto Justice and Leadership Academy (IJLA).

Offices: 2520 S. Western Avenue, Chicago, Illinois 60608, US · 2570 S. Blue Island Ave., Chicago, Illinois 60608, US · 2555 S. Blue Island Avenue, Chicago, IL 60608, US

community developmentImmigrationeducationadult educationyouth educationfinancial counselingjob trainingafter-school youth programsLatino communityworkforce development
View all jobs at Instituto del Progreso Latino

About Instituto del Progreso Latino

LinkedInVisit site
Industry
Non-profit Organizations
Company size
201-500 employees
Headquarters
Chicago, Illinois
LinkedIn followers
6,069

Instituto del Progreso Latino was founded in 1977. Our mission is to contribute to the fullest development of Latino immigrants and their families through education, training, and employment that fosters full participation in the changing U.S. society while preserving cultural identity and dignity. Instituto provides services to and positively impacts 8,000 families a year. One of our most well known programs is Carreras en Salud, our nationally recognized healthcare career pathways program. We also offer career pathways programming in manufacturing and retail. Instituto College, which Instituto launched in 2018, offers ADN degrees to nursing students. We are the largest processor of citizenship applications in the state of Illinois. We offer Citizenship and Adult Education classes in English and Spanish., in addition to support services that ensure our students receive the help they need, including financial coaching, child care, and benefits assistance. Instituto also operates two charter schools, Instituto Health Sciences Career Academy (IHSCA)and Instituto Justice and Leadership Academy (IJLA).

Offices: 2520 S. Western Avenue, Chicago, Illinois 60608, US · 2570 S. Blue Island Ave., Chicago, Illinois 60608, US · 2555 S. Blue Island Avenue, Chicago, IL 60608, US

community developmentImmigrationeducationadult educationyouth educationfinancial counselingjob trainingafter-school youth programsLatino communityworkforce development
View all jobs at Instituto del Progreso Latino

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