Austin, Texas, United States · Hybrid
About Inorsa At Inorsa, we’re not just building technology — we’re shaping the future of the telecom and structural engineering industries. With our groundbreaking automation tools, we are empowering engineers to transfo…
Skills: Technical Account Management, Wireless Telecom Infrastructure, B2B SaaS, Customer Success Strategy, API Integration
Austin, Texas, United States • Hybrid
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Serve as the primary technical advisor for enterprise telecom customers to drive the adoption and utilization of AI-powered automation products. Bridge the gap between customer needs and product development by acting as the Voice of the Customer for the engineering team.
Requires 5-8+ years of experience in technical client-facing roles within the wireless telecom industry and proficiency with B2B SaaS platforms. A bachelor's degree in Engineering, Computer Science, Business, or a related technical field is required.
About Inorsa
At Inorsa, we’re not just building technology — we’re shaping the future of the telecom and structural engineering industries. With our groundbreaking automation tools, we are empowering engineers to transform the way critical telecom infrastructure is built, making it safer, faster, and more efficient than ever before.
Headquartered in Austin, Texas, and backed by top-tier venture capital, Inorsa is among the fastest-growing and most successful companies in the engineering tech space. We’re revolutionizing how engineers operate, from analyzing complex documents to producing high-quality construction drawings, while providing actionable insights that are changing the game.
As we continue to scale, we’re looking for visionary, forward-thinking individuals who are ready to push the boundaries of technology and drive real change. If you’re passionate about solving complex technical problems and making an impact in an industry ripe for disruption, we want to meet you.
About the Role
norsa is looking for a Technical Account Manager to drive the implementation, adoption, and utilization of our cutting-edge AI and automation products in the telecom industry. In this role, you will serve as a trusted technical advisor to our customers, leveraging your telecom expertise in customer workflows to design and deploy impactful solutions. This is a high-impact, hybrid role designed for a growth SaaS company operating in the telecom infrastructure ecosystem.
You will own post-sale customer outcomes end-to-end—from technical onboarding and adoption to value realization, renewal, and product feedback—while also acting as a customer-embedded product partner. This role is ideal for someone who thrives at the intersection of domain expertise, SaaS technology, and customer advocacy.
You will work alongside a team of hands-on engineers and specialists to build and showcase Inorsa’s capabilities, but you must also be highly technical, understanding how AI and automation can streamline telecom workflows and drive efficiency. Bridging real-world use cases with our technology will be key to driving adoption across the telecom markets. With your insights, Inorsa will continue shaping the future of product development while staying at the forefront of innovation in the industry.
Customer Ownership & Success Strategy
Technical Enablement & Account Leadership
Product Partnership & Voice of the Customer
Adoption, Retention & Expansion
The future of infrastructure—powered by AI.
Inorsa | AI Automation for Infrastructure Deployment Inorsa is the AI-enabled platform for infrastructure assets. The platform helps telecom and infrastructure teams ingest documents, validate asset data, and generate engineering and operational deliverables while reducing manual work and review cycles. Infrastructure deployment depends on information spread across RFDS packages, leases, structural analysis, construction drawings, GIS data, and permitting materials. When those inputs conflict or are incomplete, issues surface late, revision cycles increase, and projects slow down. Inorsa addresses that operational breakdown directly. The platform ingests structured, semi-structured, and unstructured infrastructure documentation, extracts and maintains asset-level data, applies telecom-specific validation rules across sources, and generates industry-standard outputs including construction drawings, engineering packages, permit submissions, and other operational deliverables. By connecting documentation, validation, and generation into a unified flow, Inorsa helps infrastructure teams move from fragmented inputs to reliable execution across towers, fiber networks, and wireless deployment programs.
Offices: Austin, TX, US · Houston, TX, US · San Francisco, CA, US · Atlanta, GA, US · 814 W North Loop Blvd, Unit A, Austin, Texas 78756, US
The future of infrastructure—powered by AI.
Inorsa | AI Automation for Infrastructure Deployment Inorsa is the AI-enabled platform for infrastructure assets. The platform helps telecom and infrastructure teams ingest documents, validate asset data, and generate engineering and operational deliverables while reducing manual work and review cycles. Infrastructure deployment depends on information spread across RFDS packages, leases, structural analysis, construction drawings, GIS data, and permitting materials. When those inputs conflict or are incomplete, issues surface late, revision cycles increase, and projects slow down. Inorsa addresses that operational breakdown directly. The platform ingests structured, semi-structured, and unstructured infrastructure documentation, extracts and maintains asset-level data, applies telecom-specific validation rules across sources, and generates industry-standard outputs including construction drawings, engineering packages, permit submissions, and other operational deliverables. By connecting documentation, validation, and generation into a unified flow, Inorsa helps infrastructure teams move from fragmented inputs to reliable execution across towers, fiber networks, and wireless deployment programs.
Offices: Austin, TX, US · Houston, TX, US · San Francisco, CA, US · Atlanta, GA, US · 814 W North Loop Blvd, Unit A, Austin, Texas 78756, US
