Lisbon, Portugal · On-site
Company Description Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetu…
Skills: Ticket Resolution, Professional Communication, Technical Documentation, Analytical Thinking, Teamwork
Lisbon, Portugal · On-site
Company Description Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, whe…
Skills: UiPath, Power Automate, Power Apps, RPA, Hyperautomation
Lisbon, Portugal · On-site
Company Description Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, whe…
Skills: UiPath, Microsoft Power Platform, Power Apps, Power Automate, Team Management
Bogota, Capital District, RAP (Especial) Central, Colombia · On-site
Descripción de la empresa Inetum es una compañía global de servicios de tecnología e innovación digital, presente en más de 26 países. En Colombia, Inetum ofrece soluciones tecnológicas avanzadas que impulsan la transfor…
Skills: Manual Testing, Automated Testing, Jira, Xray, Postman
Lisbon, Portugal · On-site
Company Description Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetu…
Skills: Microsoft Exchange Server, Active Directory, DNS, Email Security Protocols, System Administration
Lisbon, Portugal · On-site
Company Description Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, whe…
Skills: UiPath, Power Automate, Microsoft Copilot Studio, RPA, Workflow Automation
Lisbon, Portugal · On-site
Company Description Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, whe…
Skills: Microsoft Dynamics 365, Field Service, Project Operations, Power Platform, Solution Architecture
Lisbon, Portugal · On-site
Company Description Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, whe…
Skills: Technical Support, Hardware Troubleshooting, Software Troubleshooting, Device Configuration, Network Knowledge
Lisbon, Portugal · On-site
Company Description Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, whe…
Skills: Kubernetes, Observability, GitOps, Cloud Administration, CI/CD
Lisbon, Portugal · On-site
Company Description Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a …
Skills: Network Engineering, Network Configuration, Router Configuration, Switch Configuration, Firewall Configuration
Lisbon, Portugal · On-site
Company Description Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change and accelerate their digital transformation. With more than 27,000 consultant…
Skills: Project Planning, Data Engineering, BI & Reporting, Data Governance, Metadata Management
Lisbon, Portugal · On-site
Descrição da empresa Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change and accelerate their digital transformation. With more than 27,000 consultan…
Skills: Change Management, ADKAR Model, Stakeholder Management, Communication Planning, Training Development
Casablanca, Casablanca-Settat, Morocco · On-site
Description de l'entreprise Inetum est un leader européen des services numériques, avec plus de 27 000 collaborateurs dans 19 pays et un chiffre d’affaires de 2,4 milliards d’euros en 2024. Le Groupe accompagne entrepris…
Skills: Salesforce Architecture, Apex, Lightning Web Components, SOQL, REST/SOAP API
Lima, Lima, Peru · On-site
Descripción de la empresa Es una empresa de Banca Descripción del empleo Sera el responsable de la gestión de proyectos que serán designados por el Cliente. Requisitos Gestión de personas. Manejo de herramientas de gesti…
Skills: People Management, Management Tools, Risk Management, Communication, PMP
Porto, Portugal · On-site
Company Description Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativi…
Skills: Ansible, Docker, AWS, Azure, Unix/Linux
Lisbon, Portugal · On-site
Company Description Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetu…
Skills: TCP/IP, OSPF, BGP, EIGRP, VXLAN
Lisbon, Portugal · On-site
Company Description Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetu…
Skills: TCP/IP, OSPF, BGP, EIGRP, VXLAN
Lisbon, Portugal · On-site
Company Description Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetu…
Skills: Drupal Theming, Front-end Development, HTML, CSS, JavaScript
Moreira, Portugal · On-site
Company Description Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativi…
Skills: C#, .NET MAUI, Blazor, Clean Architecture, Domain-Driven Design
Lisbon, Portugal · On-site
Descrição da empresa Inetum is a leading global IT services company, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive, and diverse work environment where crea…
Skills: JavaScript, TypeScript, Python, Java, React
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The agent is responsible for monitoring and resolving support tickets in a timely and professional manner. They will also develop and maintain comprehensive product documentation and leverage Dynatrace for system monitoring.
Candidates should have experience as a Client Support Agent and possess strong analytical and communication skills in English. Knowledge of content management platforms and an agile mindset are required.
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.
Responsibilities:
Let's Make Tech right!
Inetum is a European leader in digital services. Inetum’s team of 26,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.2 billion euros in 2025. 🏅 Top Employer in 9 countries
Offices: 5, Rue Touzet Gaillard, St.-Ouen, Île-de-France 93400, FR · Calle de Serrano Galvache, 56, Edificio Encina, Planta 7, Madrid, Communauté de Madrid 28033, ES · Avenida Dom João II, N° 44C, Piso 4,, Parque das Nações, Lisbonne 1990, PT · 1100 Boulevard Al Qods,, Casa NearShore 2B, 3°étage, Casablanca, MA · A. Vaucampslaan 42, Industriezone Zenneveld,, Huizingen, Région flamande 1654, BE
Let's Make Tech right!
Inetum is a European leader in digital services. Inetum’s team of 26,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.2 billion euros in 2025. 🏅 Top Employer in 9 countries
Offices: 5, Rue Touzet Gaillard, St.-Ouen, Île-de-France 93400, FR · Calle de Serrano Galvache, 56, Edificio Encina, Planta 7, Madrid, Communauté de Madrid 28033, ES · Avenida Dom João II, N° 44C, Piso 4,, Parque das Nações, Lisbonne 1990, PT · 1100 Boulevard Al Qods,, Casa NearShore 2B, 3°étage, Casablanca, MA · A. Vaucampslaan 42, Industriezone Zenneveld,, Huizingen, Région flamande 1654, BE
