At Imperial (IDI), our customer connection is what drives our success. The person that connects with our customers on a daily basis is our Retail Merchandisers. As a Retail Merchandiser, you play a key role in supporting…
At Imperial (IDI), our customer connection is what drives our success. The person that connects with our customers on a daily basis is our Retail Merchandisers. As a Retail Merchandiser, you play a key role in supporting…
Summary: At Imperial, we sell, distribute, and service General Merchandise, Seasonal Products, and Health/Beauty/Wellness Products to our customers. As an Inventory Control Associate, you will identify and resolve invent…
Summary Loss Prevention Associate assists the Loss Prevention Manager (LPM) and Loss Prevention Supervisor in achieving the department’s goals. The Loss Prevention Associate is responsible for aiding in minimizing …
Skills: Loss prevention, Security monitoring, CCTV operation, Access control systems, Alarm systems
Summary: As an Inbound Lead, you will be ensuring all inbound departments meet company standards in safety, quality, productivity and housekeeping; Receiving, Bulk, Stocking, Inbound Support. Work with Supervisors to bui…
Summary: At Imperial, we sell, distribute, and service General Merchandise, Seasonal Products, and Health/Beauty/Wellness Products to our customers. As a Stocker, you will be responsible for loading, unloading, moves, an…
About Imperial (IDI) Imperial is a recognized leader in supermarket non-foods distribution and merchandising. For over 85 years, we’ve helped our partners grow smarter and stronger—offering unmatched product …
Skills: Merchandising, Inventory management, Customer service, Planogram compliance, Communication
At Imperial, we sell, distribute, and service General Merchandise, Seasonal Products, and Health/Beauty/Wellness Products to our customers. As a General Warehouse Team Member, you will be cross trained in various roles t…
Skills: Warehouse operations, Stocking, Order picking, Shipping, Pallet jack operation
At Imperial (IDI), our Support Merchandisers support the team to ensure exceptional service is being delivered to our supermarket partners. This position provides district-wide coverage to ensure merchandising tasks are …
People are the greatest asset of our company. Imperial is committed to a high-performance culture and provides an environment that challenges our team members to be remarkable and obtain their full potential. Our HR Gene…
At Imperial (IDI), our customer connection is what drives our success. The person that connects with our customers on a daily basis is our Retail Merchandisers. As a Retail Merchandiser, you play a key role in supporting…
Town of Johnston, Rhode Island, United States · On-site
$36k–$48k/yr
Entry level
At Imperial (IDI), our customer connection is what drives our success. The person that connects with our customers on a daily basis is our Retail Merchandisers. As a Retail Merchandiser, you play a key role in supporting…
Summary: At Imperial, we sell, distribute, and service General Merchandise, Seasonal Products, and Health/Beauty/Wellness Products to our customers. As a Stocker, you will be responsible for loading, unloading, moves, an…
At Imperial (IDI), our customer connection is what drives our success. The person that connects with our customers on a daily basis is our Retail Merchandisers. As a Retail Merchandiser, you play a key role in supporting…
At Imperial, we sell, distribute, and service General Merchandise, Seasonal Products, and Health/Beauty/Wellness Products to our customers. As a Shipper, you will prepare pallets for loading by customer store, use the sh…
Skills: Pallet Configuration, Shrink Wrapping, Pallet Jack Operation, Loading And Unloading, Inventory Counting
South Hadley, Massachusetts, United States · On-site
$17/hr–$23/hr
Entry level
At Imperial (IDI), our customer connection is what drives our success. The person that connects with our customers on a daily basis is our Retail Merchandisers. As a Retail Merchandiser, you play a key role in supporting…
North Conway, New Hampshire, United States · On-site
$17/hr–$23/hr
Entry level
About Imperial (IDI) Imperial is a recognized leader in supermarket non-foods distribution and merchandising. For over 85 years, we’ve helped our partners grow smarter and stronger—offering unmatched product …
Summary: At Imperial, we sell, distribute, and service General Merchandise, Seasonal Products, and Health/Beauty/Wellness Products to our customers. As a Forklift Operator, you will drive a stand up, battery powered, for…
The Sales Supervisor is responsible for leading and developing a team of Retail Service Merchandiser (RSMs) to deliver exceptional customer service, drive sales growth, and execute merchandising initiatives across assign…
Skills: Team Leadership, Performance Management, Coaching, Merchandising, Planogram Implementation
Springfield, Massachusetts, United States · On-site
$42k–$47k/yr
Entry level
At Imperial (IDI), our Support Merchandisers support the team to ensure exceptional service is being delivered to our supermarket partners. This position provides district-wide coverage to ensure merchandising tasks are …
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$17/hr–$23/hr
Full-time
high school
Health insurance, Dental insurance, Vision insurance, 401(k), Paid time off
Posted 16h ago
~40 hrs/week
Responsibilities
The Retail Service Merchandiser is responsible for visiting assigned supermarket locations to stock shelves, maintain inventory levels, and set up promotional displays. They also build relationships with store staff and ensure planogram compliance while submitting weekly service reports.
Requirements
Candidates must have a high school diploma or GED and reliable transportation to travel between store locations. Prior experience in retail, grocery, or merchandising is preferred, along with basic computer and math skills.
Full job description
At Imperial (IDI), our customer connection is what drives our success. The person that connects with our customers on a daily basis is our Retail Merchandisers. As a Retail Merchandiser, you play a key role in supporting supermarket partners by ensuring well-stocked, organized, and visually appealing in-line categories, seasonal displays, and promotional sections. This position is focused on helping customers drive profitable sales while representing IDI through strong in-store relationships. Responsibilities include generating sales orders, stocking shelves, maintaining inventory levels, and addressing basic store-level issues across one or more assigned locations.
About Imperial (IDI)
Imperial is a recognized leader in supermarket non-foods distribution and merchandising. For over 85 years, we’ve helped our partners grow smarter and stronger—offering unmatched product selection, customized programs, and expert retail support across health, beauty, wellness, general merchandise categories. IDI supports over 50 regional and independent retail grocery banners with products from major national CPG brands as well as customized private label and seasonal program options.
What sets us apart? Our singular focus is on providing retailers with the value, innovation, and differentiation they need to thrive in today's dynamic marketplace.
Our Mission prioritizes people, embraces change, and fosters growth. And our Vision is to redefine partnership with a lasting impact on our customers, communities, and the industry. At the center of it all is our amazing team.
Join the Imperial Team: Where Excellence Meets Partnership
We are looking for self-motivated individuals with a sharp eye for detail and a passion for delivering exceptional results. Ideal candidates are strong communicators who thrive in a fast-paced, physical work environment and take pride in providing outstanding customer service.
If you enjoy working independently, building positive relationships with co-workers and customers, solving problems on the go, and achieving goals—all while maintaining a daytime schedule—this could be the perfect role for you.
Essential Responsibilities/Duties Include:
Make regularly scheduled store visits
Ensure inline General Merchandise categories are well stocked and maintained
Place/Maintain displays (set up promotional and sales displays, introduction and cut-in of new items)
Complete resets
Build relationship with store managers and employees
Stock merchandise
Maintain shelf conditions by keeping sections blocked and free of debris
Tag/price compliance
Reorder products that you service
Maintain inventory levels for inline sections, power panels, clip strips, and cross merchandise
Prepare and complete weekly service reports for timely submission via tablet
Manage back stock ensuring product is worked to shelf
Ensure planogram compliance at shelf
Other duties as assigned
Schedule: Monday-Friday in Wilbraham MA
This role qualifies for a commission-based pay option. The hourly base pay would be between $15.75-$20.00 depending on experience plus commission of up to $4.89 more per hour based on weekly sales.
Qualifications:
High School Diploma or GED.
Prior experience in retail, grocery, food service, or merchandising is preferred.
Basic computer skills – requiring able to use a log in and password and follow simple instructions.
Knowledge of product and/or experience with merchandising general merchandise or health and beauty care products preferred.
Ability to read and write short correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Your Own/Reliable Transportation
Why Join Imperial?
Schedule: Consistent Monday - Friday schedule – enjoy your weekends
Growth Culture:Opportunities for professional advancement
Employee Perks:No night shifts or holiday work, flexible scheduling to support a healthy work life balance, independence to plan the day
Comprehensive Benefits:Health, dental, vision, 401(k), PTO and more
**A full comprehensive job description will be available during the interview process, this is a condensed job posting.
Related keywords
RetailMerchandisingSupermarketInventoryPlanogramGeneral merchandiseHealth and beautySalesCustomer serviceStockingDisplaysCPGPrivate labelTabletReporting
Imperial is a recognized leader in supermarket non-foods distribution and merchandising. For over 85 years, we’ve helped our partners grow smarter and stronger—offering unmatched product selection, customized programs, and expert retail support across health, beauty, wellness, general merchandise categories. IDI supports over 50 regional and independent retail grocery banners with products from major national CPG brands as well as customized private label and seasonal program options.
What sets us apart? Our singular focus is on providing retailers with the value, innovation, and differentiation they need to thrive in today's dynamic marketplace.
Our Mission prioritizes people, embraces change, and fosters growth. And our Vision is to redefine partnership with a lasting impact on our customers, communities, and the industry. At the center of it all is our amazing team.
Offices: 150 Blackstone River Rd, Worcester, Massachusetts 01607, US
Imperial is a recognized leader in supermarket non-foods distribution and merchandising. For over 85 years, we’ve helped our partners grow smarter and stronger—offering unmatched product selection, customized programs, and expert retail support across health, beauty, wellness, general merchandise categories. IDI supports over 50 regional and independent retail grocery banners with products from major national CPG brands as well as customized private label and seasonal program options.
What sets us apart? Our singular focus is on providing retailers with the value, innovation, and differentiation they need to thrive in today's dynamic marketplace.
Our Mission prioritizes people, embraces change, and fosters growth. And our Vision is to redefine partnership with a lasting impact on our customers, communities, and the industry. At the center of it all is our amazing team.
Offices: 150 Blackstone River Rd, Worcester, Massachusetts 01607, US