Naperville, Illinois, United States · On-site
$60k–$64k/yr
Position Summary The Member Resource Specialist powers ICUL's member education engine-turning learning needs into high-impact training and events that move credit unions forward. You'll set curriculum priorities, choose …
Skills: Training Coordination, Event Planning, Project Management, Communication, Relationship Building
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The role focuses on designing and developing educational curricula and high-impact training events for credit union members. Responsibilities include managing event logistics, budgets, vendor relations, and attendee communications.
Candidates need over 3 years of experience in training coordination or event planning, preferably within financial services. Proficiency in MS Office and registration tools is required along with strong project management skills.
The Member Resource Specialist powers ICUL's member education engine-turning learning needs into high-impact training and events that move credit unions forward. You'll set curriculum priorities, choose delivery formats, and build engaging materials while owning the operational details that make programs feel effortless for attendees.
Key responsibilities include:
- Design, develop, and continuously refine curriculum, agendas, and on-demand resources
- Select, evaluate, and negotiate with speakers/vendors; support contract recommendations
- Manage program/event budgets, monitor spend, and pursue smart cost efficiencies
- Oversee registration systems, attendee communications, records, and reporting metrics
- Coordinate logistics (venue, A/V, travel, food & beverage) and serve as on-site lead as needed
- Partner with internal teams/SMEs and marketing to align content and promotion
Required qualifications/skills:
- 3+ years in training coordination, event planning, or related work (financial services/credit unions preferred)
- Strong project management, communication, and relationship-building skills
- Proficiency with MS Office (especially PowerPoint) and tools like CRM/registration platforms (Canva a plus)
Ready to build learning experiences that truly land? Apply today.
Medical, dental, and vision coverage; 401(k); life insurance; HSA and FSA options; competitive salary; and paid time off.
You kick off by checking the day's dashboard-deadlines, spend, and enrollment-then dive into shaping the attendee experience: sharpening a deck, tightening a session flow, or mapping what's next on the learning calendar. Late morning brings fast, focused touchpoints with a speaker or venue partner to confirm the final details, plus a quick pulse-check on registration trends. After lunch, you draft clear, confidence-building messages that keep participants in the know and stakeholders aligned. You close out by scanning feedback and results, capturing wins and tuning the next program for even more impact. Some weeks include travel, where you're the steady, upbeat on-site presence when the spotlight hits.
Note: This job description is intended to provide a summary of the primary duties and responsibilities of the position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role.
The trade organization for credit unions in Illinois.
The Illinois Credit Union League is the primary trade association for credit unions in Illinois and provides its members with compliance and other pertinent operating information, legislative advocacy, and educational development opportunities. There are more than 210 credit unions in Illinois with more than $40 billion in assets and serving mor than 3 million members. We work together with our affiliate credit union members to provide the best service and to grow in an ever-changing financial landscape.
Offices: 1807 W. Diehl Rd., Naperville, Illinois 60563, US · 225 S College St, Springfield, Illinois 62704, US
The trade organization for credit unions in Illinois.
The Illinois Credit Union League is the primary trade association for credit unions in Illinois and provides its members with compliance and other pertinent operating information, legislative advocacy, and educational development opportunities. There are more than 210 credit unions in Illinois with more than $40 billion in assets and serving mor than 3 million members. We work together with our affiliate credit union members to provide the best service and to grow in an ever-changing financial landscape.
Offices: 1807 W. Diehl Rd., Naperville, Illinois 60563, US · 225 S College St, Springfield, Illinois 62704, US
