Bankhedi, Madhya Pradesh, India · On-site
Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose: The role entails managing and scaling up the retail banking business for the branch man…
Skills: Customer Service, Branch Operations, Retail Banking, KYC Compliance, Cash Handling
Durg, Chhattisgarh, India · On-site
Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose: The role entails managing and scaling up the retail banking business for the branch man…
Skills: Customer Service, Branch Operations, Retail Banking, KYC Compliance, Loan Document Verification
Odisha, India · On-site
Job Requirements About the role · Role / Job Title: Sales Manger– Gold Loan · Place of Work: Odisha · Function / Department: Gold Loan Job Purpose The role entails scaling up the business & distribution of Gold‑Loan lend…
Skills: Gold Loan Sales, Business Development, Market Survey, Competition Mapping, Customer Acquisition
Bhubaneswar, Odisha, India · On-site
Job Requirements Role/ Job Title: Relationship Manager-Affordable HL Function/ Department: Affordable Mortgage Loans. Job Purpose: '• To deliver exceptional client service with a strong focus on customer retention and lo…
Skills: Relationship Management, Sales, Customer Acquisition, Portfolio Management, Risk Management
Pune, Maharashtra, India · On-site
Job Requirements Job Requirements Job Title: Relationship Manager-Business Banking Function: Business Banking Job Purpose: The role entails providing financial solutions to meet the working requirements of business banki…
Skills: Business Banking, Relationship Management, Client Acquisition, Credit Assessment, Liability Management
Delhi, Ontario, Canada · On-site
Job Requirements Job Requirements Role/Job Title: Private Banker- First Private Function/Department: Retail Liabilities Job Purpose: This role is instrumental in acquisition of HNI & UHNI clients and building the relatio…
Skills: Relationship Management, Wealth Management, HNI Acquisition, UHNI Acquisition, Investment Sales
Dhanbad, Jharkhand, India · On-site
Job Requirements Job Requirements Role/ Job Title: Associate Manager-Acquisition (Household) Function/ Department: Branch Banking Job Purpose: Role entails acquiring new customers for the bank's savings accounts. The rol…
Skills: Customer Acquisition, Sales Closing, Relationship Management, Digital Onboarding, Catchment Mapping
Hansi, Haryana, India · On-site
Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose: The role entails managing and scaling up the retail banking business for the branch man…
Skills: Branch Operations, Customer Service, KYC Verification, Cash Handling, Compliance
Bengaluru, Karnataka, India · On-site
Job Requirements Role/ Job Title: Senior Developer Business: New Age Function/ Department: Information Technology Place of Work; Pan India Job Purpose: 'Create and deliver modules (new requirements or fixes) for various …
Skills: Golang, Microservices, Software Development, System Architecture, Integration Design
Chennai, Tamil Nadu, India · On-site
Job Requirements Job Requirements Role/ Job Title: Associate Manager-Acquisition (Household) Function/ Department: Branch Banking Job Purpose: Role entails acquiring new customers for the bank's savings accounts. The rol…
Skills: Customer Acquisition, Sales Closing, Relationship Management, Digital On-boarding, Catchment Mapping
Mumbai, Maharashtra, India · On-site
Job Requirements Role/ Job Title: Product Manager -Tractor & Farm Machinery Business: Rural Banking Function/ Department: Rural Product Place of Work: Mumbai Job Purpose: 'The role would be instrumental in (1) Policy mod…
Skills: Product Management, Policy Formulation, Business Analytics, Process Automation, MIS Reporting
On-site
Job Requirements Job Requirements Job Title - Deputy Manager-Acquisition(Current Account) Place of work - Pan - India Business Unit - Retail Banking Function -Branch Banking Compensations - Best in class in the industry.…
Skills: Customer Acquisition, Current Account Sales, Relationship Management, Catchment Mapping, Transaction Banking
New Delhi, Delhi, India · On-site
Job Requirements Job Requirements Job Title - Deputy Manager-Acquisition(Current Account) Place of work - Pan - India Business Unit - Retail Banking Function -Branch Banking Compensations - Best in class in the industry.…
Skills: Business acquisition, Current account sales, Customer relationship management, Catchment mapping, Transaction banking
Jaipur, Rajasthan, India · On-site
Job Requirements Job Requirements Job Description: Relationship Manager-First Wealth at IDFC FIRST Bank Company Overview: IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative and c…
Skills: Wealth management, Relationship management, Investment products, Mutual funds, Insurance
Hyderabad, Telangana, India · On-site
Job Requirements Job Title: Team Leader Retail Liabilities-Inbound Department/Function: Service Job Purpose As a Team Leader – Retail Liabilities/Assets (Inbound) at IDFC First Bank, you’ll lead a team of customer servic…
Skills: Leadership, Team Management, Communication, Interpersonal Skills, Multitasking
Mumbai, Maharashtra, India · On-site
Job Requirements Role – Senior Product Manager- Credit Cards Function/Department – Retail Banking Location - Mumbai Job Purpose: Developing & managing the Product CVPs for the relevant segment, Ensuring smooth functionin…
Skills: Product Management, Credit Cards, Retail Banking, P&L Management, Sales Funnel Management
Narasapur, Andhra Pradesh, India · On-site
Job Requirements About the Role The Associate CAD Manager – Retail is a key role within the Retail Asset Operations team, responsible for managing day-to-day transactions related to retail banking products. This includes…
Skills: Retail banking, Transaction processing, Data analysis, MIS reporting, MS Office
Kolkata, West Bengal, India · On-site
Job Requirements About the Role The Sales Manager – Car Loans is responsible for acquiring new customers for car loans across designated branches throughout India. This role involves direct customer interaction, promotin…
Skills: Sales, Customer Acquisition, Car Loan Products, Retail Lending, Communication Skills
Katni, Madhya Pradesh, India · On-site
Job Requirements Job Requirements Role/Job Title: Branch Operations and Service Manager Function/Department: Rural Banking Job Purpose: The role bearer has to focus on helping the organization to enable customers, partne…
Skills: Customer Service, Team Management, Operations Management, Service Quality, MIS Analysis
Sejawata, Madhya Pradesh, India · On-site
Job Requirements Role/ Job Title: Relationship Manager - UnnatI MBL Function/ Department: Unnati MBL Job Purpose: '• To deliver exceptional client service with a strong focus on customer retention and long-term relations…
Skills: Client Relationship Management, Sales, Customer Acquisition, Loan Portfolio Management, Risk Management
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The Associate Customer Service Manager is responsible for managing daily branch operations, ensuring regulatory compliance, and maintaining high-quality service delivery. They oversee customer life cycle management, document verification, and the implementation of operational efficiency tools.
Candidates must hold a bachelor's degree in a relevant field such as BCom, BBA, or BTech. A minimum of 2 to 5 years of experience in banking or allied business sectors is required.
Role/Job Title: Associate Customer Service Manager
Function/Department: Rural Banking
The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service.
Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate
Experience: 2 to 5 years of relevant experience in Banking or allied Business.
For any bank-related queries, please email us at [email protected] or call 1800 10 888 (Toll free).
**Never share your password, OTP, UPI Pin, CVV etc with anyone.** Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles: Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles. Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions. Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so. Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees. Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store. Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years. Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans. ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility. Creating a new-age, ethical and world-class institution for India is a privilege for its employees.
Offices: IDFC FIRST Bank Tower, The Square, C-61, G Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra 400 051, IN
For any bank-related queries, please email us at [email protected] or call 1800 10 888 (Toll free).
**Never share your password, OTP, UPI Pin, CVV etc with anyone.** Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles: Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles. Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions. Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so. Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees. Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store. Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years. Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans. ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility. Creating a new-age, ethical and world-class institution for India is a privilege for its employees.
Offices: IDFC FIRST Bank Tower, The Square, C-61, G Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra 400 051, IN
