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Full-time
bachelor degree, postgraduate degree
Posted 10d ago
~40 hrs/week
Responsibilities
The Relationship Manager is responsible for acquiring and managing mid-corporate clients to drive revenue and portfolio growth. Key tasks include business development, client relationship management, and risk management.
Requirements
Candidates should have a graduate degree, preferably an MBA or CA, and 6-12 years of relevant experience in commercial banking. Strong knowledge of banking products and excellent communication skills are essential.
Full job description
Job Requirements
About the Role
As a Relationship Manager – Commercial Banking, you will be responsible for acquiring and managing mid-corporate clients to drive sustainable revenue and portfolio growth across assets and liabilities. The role emphasizes new-to-bank (NTB) acquisition, cross-selling transaction banking products (such as Cash Management Services, Trade Services), and offering treasury/FX solutions. You will ensure portfolio quality, compliance with risk policies, and deliver exceptional client experience through collaboration with internal teams.
Key Responsibilities
Primary Responsibilities
Business Development:
Acquire and onboard new mid-corporate clients
Achieve targets for fund-based and non-fund-based products (working capital loans, term loans, trade finance)
Cross-sell products such as treasury services, CMS, forex, and salary accounts
Revenue Generation:
Meet income targets from interest and fee-based products
Increase wallet share by offering tailored solutions
Client Relationship Management:
Build and maintain strong relationships with key decision-makers
Ensure high client satisfaction through regular engagement and timely issue resolution
Risk Management:
Monitor client creditworthiness and ensure compliance with risk policies
Minimize NPAs by maintaining a healthy portfolio
Prepare CAM for NTB and ETB renewals; monitor covenants for existing contracts
Collaboration:
Work closely with product, credit, and operations teams for seamless service delivery
Secondary Responsibilities
Maintain CRM hygiene by logging calls, updating opportunities, and ensuring KYC compliance
Provide market intelligence on sectors, competitors, and pricing; contribute to AOP planning
Prepare MIS and portfolio analytics (utilization, profitability, cross-sell ratios) for governance forums
Support audits and compliance reviews; close observations within timelines
Represent the bank at client events, trade bodies, and webinars to enhance brand visibility
Act as backup RM for selected accounts to ensure continuity of service
What We Are Looking For
Education
Graduate Degree: B.Tech/B.Com/BA/BSc from an accredited university (full-time)
Postgraduate (Preferred): MBA/PGDM or CA/ICWA (Premier/Tier I preferred; Tier II/III considered based on profile)
Experience
6–12 years of relevant experience in mid-corporate/commercial banking in private or public sector banks
Skills and Attributes
Technical Skills:
Strong knowledge of banking products, credit and financial analysis, and regulatory compliance
Proficiency in advanced MS Excel, PowerPoint, CRM systems, and LOS/LMS platforms
Functional Skills:
Stakeholder management, term sheet negotiation, pipeline management, proposal writing, and process improvement
Behavioral Skills:
Customer-centric mindset, strong communication (verbal and written), resilience, adaptability, collaboration, and ownership
For any bank-related queries, please email us at [email protected] or call 1800 10 888 (Toll free).
Industry
Banking
Company size
10,001+ employees
Founded
2015
Headquarters
Mumbai, Maharashtra
LinkedIn followers
1,797,801
Total funding
$1.8B
**Never share your password, OTP, UPI Pin, CVV etc with anyone.**
Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles:
Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles.
Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions.
Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so.
Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees.
Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store.
Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years.
Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans.
ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility.
Creating a new-age, ethical and world-class institution for India is a privilege for its employees.
Offices: IDFC FIRST Bank Tower, The Square, C-61, G Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra 400 051, IN
For any bank-related queries, please email us at [email protected] or call 1800 10 888 (Toll free).
Industry
Banking
Company size
10,001+ employees
Founded
2015
Headquarters
Mumbai, Maharashtra
LinkedIn followers
1,797,801
Total funding
$1.8B
**Never share your password, OTP, UPI Pin, CVV etc with anyone.**
Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles:
Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles.
Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions.
Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so.
Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees.
Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store.
Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years.
Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans.
ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility.
Creating a new-age, ethical and world-class institution for India is a privilege for its employees.
Offices: IDFC FIRST Bank Tower, The Square, C-61, G Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra 400 051, IN