Arlington, Virginia, United States · On-site
$144k–$245k/yr
We’re looking for a ServiceNow SPM/ITFM Solution Architect to help our federal client maximize the value of its ServiceNow platform. In this role, you’ll design and configure Strategic Portfolio Management (SPM) and Fina…
Skills: ServiceNow SPM, IT Financial Management, Solution Architecture, Data Modeling, Workflow Design
United States · Remote Solely
$56k–$95k/yr
ICF is seeking a Project Coordinator to support the efforts of the PSA Audit Project, in support of the Office of Refugee Resettlement, Administration for Children and Families (ACF), US Department of Health and Human Se…
Skills: Project Management, Organizational Skills, Information Gathering, Data Analysis, Excel
Reston, Virginia, United States · Hybrid
$144k–$244k/yr
ICF is seeking a Director, DOE Account Lead to advance mission-driven engagement and strategic partnership with the U.S. Department of Energy (DOE). This role will build on ICF’s long-standing position as a trusted advis…
Skills: Federal Account Management, Business Development, Capture Management, Strategic Partnership, Client Relationship Management
Reston, Virginia, United States · Hybrid
$55k–$94k/yr
PUBLIC POLICY SPECIALIST Are you looking to work on current and emerging policy issues? Do you want to apply your education and experience to help government agencies improve the way they develop and implement regulation…
Skills: Public Policy Analysis, Federal Rulemaking, Qualitative Data Analysis, Quantitative Data Analysis, Technical Writing
Alexandria, Virginia, United States · Hybrid
$90k–$152k/yr
The work: ICF is seeking a Project Analyst, (SETA 2) to support science and engineering innovation programs at the National Science Foundation (NSF). Your work will contribute to enabling the U.S. to uphold its leadershi…
Skills: Project Management, Systems Engineering, Data Analysis, Federal Funding Program Management, R&D Management
Reston, Virginia, United States · Remote OK
$99k–$168k/yr
Location: We are open to supporting remote work. Must reside in the United States. Clearance: Ability to obtain and maintain a Federal Public Trust As a Senior ServiceNow Developer, you will play a critical role in desig…
Skills: ServiceNow Development, JavaScript, AngularJS, React, HTML5
Reston, Virginia, United States · Remote OK
$144k–$245k/yr
*We are open to supporting 100% remote work anywhere within the U.S.* We are seeking a strong technical leader for a Salesforce Digital Transformation Center (DTC). DTC is an operational Center of Excellence that manages…
Skills: Project Management, Salesforce Development, Salesforce Architecture, CI/CD, Release Management
Reston, Virginia, United States · Remote OK
$108k–$184k/yr
The Company ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who…
Skills: AWS, Terraform, CI/CD, DevSecOps, Infrastructure as Code
New Delhi, Delhi, India · On-site
ICF is a leading provider of consulting services and technology solutions to governments and commercial clients in the India, United Kingdom, Europe and globally. Since 1969, we have combined a passion for our work with …
Skills: Energy Efficiency, Energy Audits, Emission Reduction, Climate Change, Quantitative Research
Redding, California, United States · On-site
$50k–$104k/yr
On-Call Archaeologist We are the Environment & Planning Division. We are passionate about doing what’s right for our clients, our people, the communities where we live and work, and the environment. We are planners, scie…
Skills: Archaeological Survey, Construction Monitoring, Artifact Identification, Field Note Taking, Laboratory Analysis
Kansas City, Missouri, United States · Hybrid
$55k–$94k/yr
Associate Operations Specialist Location: Kansas City, Missouri (Local candidates highly preferred) Ready to make a difference? To support our growth, we are seeking candidates with an interest in utility energy efficien…
Skills: Energy Program Operations, Process & Compliance Review, Cross-Functional Collaboration, Analytical Thinking, Customer & Contractor Support
Reston, Virginia, United States · Remote OK
$67k–$114k/yr
Energy Consultant Shape the Future of U.S. Energy Are you an energy expert excited about the future of energy? Are you ready to help strengthen U.S. energy security, modernize the grid, and accelerate the technologies th…
Skills: Energy Policy, Grid Modernization, Economic Analysis, Data Analytics, Power Systems
Reston, Virginia, United States · Remote OK
$74k–$126k/yr
We aren’t generic contractors; we are expert consultants. We work with our clients determine the ideal solution to their problems. We are seeking candidates who can help us create dynamic, engaging, exciting content with…
Skills: Technical Editing, Quality Assurance, Section 508 Accessibility, Microsoft Word, Style Guide Adherence
Reston, Virginia, United States · Remote OK
$99k–$168k/yr
* This role is contingent upon a contract award. The Work: ICF is looking for an enthusiastic Security Engineer to join our team and help with ensuring our environments and applications meet Federal Security Standards. I…
Skills: SAST, DAST, Threat Modeling, Incident Response, NIST 800-53
Salem, Oregon, United States · On-site
$25/hr–$35/hr
ICF’s Environment & Planning Division is hiring On Call Archaeologists who are based in Oregon (statewide). We are passionate about doing what’s right for our clients, our people, the communities where we live and work, …
Skills: Archaeological Survey, Archaeological Monitoring, Artifact Identification, Field Note Taking, Technical Writing
Reston, Virginia, United States · Remote OK
$67k–$115k/yr
The Work: ICF seeks a skilled Quality Assurance (QA) Engineer to ensure the quality and reliability of a mission-critical Salesforce-based SaaS solution for the US Department of Homeland Security. The QA Engineer will de…
Skills: Salesforce QA, Test Planning, Regression Testing, Integration Testing, Performance Testing
West Virginia, United States · Remote OK
$99k–$168k/yr
This role supports the large-scale modernization of legacy systems by leading the migration of documentation and records into a cloud-based environment. The position focuses on transforming document-heavy workflows into …
Skills: Data Migration, Salesforce, MuleSoft, SQL, Data Modeling
Reston, Virginia, United States · Hybrid
$74k–$126k/yr
This role is contingent upon a contract award. The Work: At ICF, we combine deep domain expertise with leading-edge technology to help our clients solve their most complex challenges. We are seeking a Senior Data & User …
Skills: Databricks, SQL, Data Validation, User Acceptance Testing, Data Analysis
Washington, District of Columbia, United States · Remote OK
$119k–$202k/yr
Organizations have never had more ways to reach people. More channels. More content. More data. More expertise. Yet influence remains scarce. People decide what to trust. What to believe. What to adopt. What to join. Wha…
Skills: Brand Strategy, Communications Planning, Creative Strategy, Customer Strategy, Consumer Behavioral Psychology
Columbia, Maryland, United States · Hybrid
$61k–$104k/yr
Associate Program Specialist- Load Management Location: Columbia, MD or Reston, VA (Hybrid – Home Office with Office Travel) Are you ready to make a difference? To support our growth, ICF is seeking an entry level candid…
Skills: Data Analysis, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Customer Engagement
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Design and configure ServiceNow Strategic Portfolio Management (SPM) and Financial Management capabilities for a federal client. Develop integrated reporting, AI-enabled decision support, and governance workflows to enhance investment visibility and platform adoption.
Requires a bachelor's degree and at least five years of experience implementing ServiceNow, specifically with SPM or ITFM modules. Preferred candidates possess ServiceNow certifications and experience supporting federal agencies or financial regulatory organizations.
We’re looking for a ServiceNow SPM/ITFM Solution Architect to help our federal client maximize the value of its ServiceNow platform. In this role, you’ll design and configure Strategic Portfolio Management (SPM) and Financial Management capabilities, streamline governance and investment processes, and deliver reporting and AI-enabled insights that support better decision-making. You’ll work closely with FDIC stakeholders and existing ServiceNow partners to expand platform adoption while building solutions that can be maintained with minimal contractor support.
Configure and operationalize ServiceNow SPM to support demand intake and prioritization, portfolio planning and governance workflows, investment lifecycle visibility, resource and capacity planning, and performance management aligned to FDIC governance structures and processes.
Configure ServiceNow Financial Management to provide lifecycle cost visibility, budget planning and tracking, cost allocation and reporting, and variance and accrual tracking integrated with portfolio and investment data.
Design and configure data models, workflows, and governance controls that support intake, prioritization, funding, and investment lifecycle processes, including roles, permissions, access controls, naming conventions, and version-control standards.
Build integrated reporting and analytics capabilities, including governance, financial, and portfolio performance dashboards, and integrate ServiceNow data with reporting tools such as Power BI.
Implement AI-enabled decision-support capabilities to enhance demand intake analysis, investment prioritization, portfolio insights, value-realization tracking, governance decision support, and financial forecasting.
Maintain a coordinated ServiceNow operating environment that aligns with the enterprise ServiceNow implementation, supports unified backlog management, and enables governance workflows across CIOO stakeholders.
Collaborate with the FDIC’s existing enterprise ServiceNow contractor to expand platform adoption and support user acceptance testing, operational adoption, and long-term self-sufficiency.
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
Five (5) or more years of experience configuring and implementing ServiceNow, including hands-on experience with Strategic Portfolio Management (SPM) and/or IT Financial Management modules.
Demonstrated experience with data modeling, workflow design, and configuration of roles, permissions, and access controls aligned with organizational governance requirements.
Experience integrating ServiceNow data with business intelligence and analytics tools (e.g., Power BI) and developing dashboards and automated reporting solutions.
Experience designing solutions that support client self-sufficiency, including documentation, user acceptance testing, training, and knowledge transfer.
ServiceNow certifications, such as Certified System Administrator (CSA) and SPM/ITBM or IT Financial Management Implementation Specialist credentials.
Experience coordinating with multiple vendors in a shared or enterprise ServiceNow environment.
Familiarity with AI productivity tools (e.g., Microsoft Copilot) and their integration into governance, portfolio, and financial management workflows.
Experience supporting a federal agency, financial institution, or financial regulatory organization.
Experience working within complex governance, portfolio management, or technology modernization environments.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$144,381.00 - $245,448.00Virginia Client Office (VA88)Your global engagement and transformation partner.
We’re ICF Next, your strategic partner for engagement and transformation. Our passion is to help you make the change you need to succeed. We are mission-driven creatives, communicators, strategists and technologists. Part of global consultancy ICF, we're working to improve the world in areas from energy to health to transportation and beyond. From strategy to execution, we create the kind of change that brings you closer to the people you serve: citizens, colleagues, and entire communities.
Offices: 1902 Reston Metro Plaza, Reston, Virginia 20190, US · D 4, Fourth Floor, Tower D IBC Knowledge Park, Bannergatta Road, Bangalore, IN · Avenue Marnix 17 4th floor (1000), Brussels, BE
Your global engagement and transformation partner.
We’re ICF Next, your strategic partner for engagement and transformation. Our passion is to help you make the change you need to succeed. We are mission-driven creatives, communicators, strategists and technologists. Part of global consultancy ICF, we're working to improve the world in areas from energy to health to transportation and beyond. From strategy to execution, we create the kind of change that brings you closer to the people you serve: citizens, colleagues, and entire communities.
Offices: 1902 Reston Metro Plaza, Reston, Virginia 20190, US · D 4, Fourth Floor, Tower D IBC Knowledge Park, Bannergatta Road, Bangalore, IN · Avenue Marnix 17 4th floor (1000), Brussels, BE
