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Jobs at ICAN - International Children Assistance Network (Now Hiring) — 16 open

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Robin's House Residence Counselor (FT)

On-site

Entry level

Robin's House is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where…

Skills: Crisis Intervention, Trauma Informed Care, De-escalation Techniques, Behavioral Intervention, Emotional Regulation

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Clinical Care Coordinator

On-site

$60k–$65k/yr

Mid level

Clinical Care Coordinator (LMHC/LMSW/LCSW) will work collaboratively with college faculty and staff, ICAN team members, and community providers to deliver trauma-informed, strengths-based, and solution-focused services. …

Skills: Trauma-Informed Care, Crisis Intervention, Triage Assessment, Case Coordination, Solution-Focused Therapy

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Director of Expanded Learning Programs

Utica, New York, United States · On-site

$75k–$80k/yr

Senior

Job Description The Director of Expanded Learning Programs provides strategic leadership, operational oversight, and quality assurance for ICAN's expanded learning initiatives, including school-based after-school, extend…

Skills: Strategic Leadership, Operational Oversight, Quality Assurance, Program Implementation, Stakeholder Management

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Director of Integrated School Initiatives

Utica, New York, United States · On-site

$75k–$80k/yr

Senior

The Director of Integrated School Initiatives will lead ICAN’s comprehensive System of Care (SOC) initiative within the Utica City School District (UCSD). This position is responsible for the overall design, implem…

Skills: Program Design, Staff Supervision, Stakeholder Collaboration, Data Analysis, Budget Management

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Family Service Coordinator

Herkimer, New York, United States · On-site

$45k–$49k/yr

Entry level

The Family Service Coordinator provides intensive preventive and support services to children and families referred by the Herkimer County Department of Social Services who are at risk of out-of-home placement. Using a s…

Skills: Case Management, Crisis Intervention, Family Assessment, Service Planning, Advocacy

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Behavior Specialist

Oneida, New York, United States · On-site

$40k–$42k/yr

Mid level

The Behavior Specialist assists teachers, therapists and administrators to work with students with severe emotional and behavioral problems to reach their individual educational and therapeutic goals, as well as improve …

Skills: Behavior Management, Crisis Intervention, Treatment Planning, Case Management, Classroom Management

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Quality Improvement Specialist

City of Utica, New York, United States · On-site

$42k–$47k/yr

Mid level

The Quality Improvement Specialist ensures agency services meet or exceed standards set by stakeholders and regulatory/oversight agencies. This role monitors performance trends, supports continuous quality improvement in…

Skills: Quality Improvement, Regulatory Compliance, Auditing, Data Analysis, Complaint Management

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Street Outreach Worker

Utica, New York, United States · On-site

Mid level

The Street Outreach Worker is responsible for performing street outreach to the homeless in Utica, Rome, and elsewhere in Oneida County. The street outreach team is responsible for identifying homeless persons and famili…

Skills: Street Outreach, Crisis Intervention, Case Management, Client Engagement, Referral Services

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Evelyn's House Residence Counselor

City of Utica, New York, United States · On-site

Entry level

The Part Time Residence Counselor works a variable part-time schedule, to be paid per hour, providing direct services for residents of Evelyn’s House by performing the following duties and responsibilities: Duties …

Skills: Resident Monitoring, Child Care, Guidance and Mentoring, Documentation, Medication Administration

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Residence Counselor (PT)

Utica, New York, United States · On-site

Entry level

The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe…

Skills: Crisis Intervention, Trauma Informed Care, De-escalation Techniques, Behavioral Intervention, Case Documentation

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Behavior Specialist

On-site

$40k–$45k/yr

Mid level

The Behavior Specialist assists teachers, therapists and administrators to work with students with severe emotional and behavioral problems to reach their individual educational and therapeutic goals, as well as improve …

Skills: Behavior Management, Crisis Intervention, Treatment Planning, Case Management, Classroom Management

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

SNUG Social Worker

On-site

$75k–$85k/yr

Mid level

The SNUG Social Worker aims to address the trauma individuals and communities face due to long-term exposure to gun violence and provides help and support to improve lives and strengthen neighborhoods impacted by violenc…

Skills: Mental Health Counseling, Trauma-Informed Care, Crisis Intervention, Case Management, Therapeutic Services

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Director of Community Initiatives

On-site

$75k–$82k/yr

Mid level

The Director of Community Initiatives provides strategic, operational, and administrative leadership for the agency’s community services including but not limited to Oneida County Detention Diversion, Herkimer Coun…

Skills: Strategic Leadership, Program Oversight, Contract Management, Community Engagement, Data Analytics

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Healthy Families Program Manager

Amsterdam, New York, United States · On-site

$47k–$50k/yr

Mid level

The Healthy Families Program Supervisor provides reflective supervision, coaching, and oversight to frontline Healthy Families staff, ensuring the delivery of high-quality, strength-based and family-centered services con…

Skills: Reflective Supervision, Staff Coaching, Performance Management, Case Management, Quality Assurance

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Transitional Housing Supervisor

Utica, New York, United States · On-site

$50k–$53k/yr

Mid level

The Transitional Housing Supervisor is responsible for overseeing the daily operations of Project Home and Evelyn’s House, including staff supervision, scheduling, program administration, and supply coordination. P…

Skills: Staff Supervision, Case Management, Service Coordination, Program Administration, Data Entry

ICAN - International Children Assistance Network logoICAN - International Children Assistance Network

Diversion Coordinator

Utica, New York, United States · On-site

$44k–$46k/yr

Mid level

The Diversion Coordinator works in close conjunction with community partners and Oneida County Family Court to oversee day-to-day implementation of all services. The Coordinator provides direct support to youth and famil…

Skills: Case Management, Crisis Intervention, Community Outreach, Court Liaison, Needs Assessment

ICAN - International Children Assistance Network logo

Robin's House Residence Counselor (FT)

ICAN - International Children Assistance Network

On-site

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Entry level

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  • Full-time
  • high school
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

The Residence Counselor provides direct care, supervision, and emotional support to youth in a therapeutic residential program. They implement structured routines and collaborate with mental health professionals to execute individualized treatment plans and manage crises.

Requirements

Candidates must be at least 21 years old with a high school diploma and a valid New York State driver's license. Experience working with children in crisis or behavioral health settings is strongly preferred, along with the ability to pass comprehensive background checks.

Full job description

Robin's House is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.

The Residence Counselor supervises and supports youth in their daily routine in accordance with agency policy and program protocols, while consistently demonstrating a strength-based approach, Trauma Informed Care, and de-escalation techniques. The Residence Counselor is responsible for ensuring the health and safety of the youth for the duration of their stay.

Duties and Responsibilities: 

  • Provide direct care, supervision, and support to children during their stay in the crisis residence.
  • Assist with the daily functioning of the residence, including implementing structured routines, providing emotional support, and facilitating therapeutic activities.
  • Work collaboratively with mental health professionals, including therapists, social workers, and healthcare providers, to create and implement individualized treatment plans.
  • Help manage crises using approved behavioral intervention techniques, ensuring the safety and well-being of the children.
  • Support children in developing coping strategies, life skills, and emotional regulation techniques.
  • Communicate regularly with families and caregivers, providing updates and supporting the child’s transition plan.
  • Maintain accurate documentation of all care activities and interactions in accordance with regulatory requirements.
  • Regularly participate in staff meetings and supervision. 
  • Attend agency in-services, workshops and seminars as required. 
  • Participate in training sessions and stay current with training updates as required. 
  • Additional duties may be required, on an as needed basis.


Education / Experience:  

  • Individuals must be 21 years of age or older. 
  • High School Diploma or Equivalent. Related experience and/or training in the areas of residential living, transitional youth, or human services; or equivalent combination of education and experience.  
  • Experience working with children, particularly those in crisis or with behavioral health needs, is strongly preferred. 
  • Strong communication and interpersonal skills, with an ability to remain calm in challenging situations.
  • Willingness to complete required training in crisis intervention and de-escalation techniques.
  • Must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry. 
  • Valid New York State driver's license and reliable transportation is required.


Shift:  

  • This is a Full-Time position and the schedule may vary depending on the needs of the program. Staff may be required to work differential shifts as a relief or rotation.
  • Flexibility will be required to work shifts, including evenings, weekends, and holidays as needed.

Related keywords

Therapeutic Residential ProgramMental Health CrisisStrength-Based ApproachTrauma Informed CareBehavioral HealthCrisis InterventionDe-escalationNYS Central RegistryNYS Justice CenterHuman ServicesResidential LivingTreatment PlansCoping StrategiesEmotional Regulation

About ICAN - International Children Assistance Network

LinkedInVisit site

ICAN, you can, together WE CAN

Industry
Non-profit Organizations
Company size
11-50 employees
Founded
2000
Headquarters
Milpitas, California
LinkedIn followers
172

The International Children Assistance Network (ICAN) is a (501)(c)(3) non-profit organization founded in 2000 with the goal of engaging families to help children become successful and caring leaders in society. Our programs aim to help provide parents with confidence and skills to be their own advocates. Our values of Compassion, Commitment, Excellence, Diversity and Innovation will help us build a healthy community from village to society, from childhood to maturity and from one generation to the next. Our mission To engage and inspire Vietnamese Americans to make a difference in their lives, families and communities through culturally competent social programs. Our vision We envision building a Vietnamese American community where everyone is Engaged, Informed, and Inspired to make a difference. Our values We strive to possess in our work values of compassion, commitment, excellence, diversity and innovation because we believe that these same traits are ones that are most important in building a healthy community from village to society, from childhood to maturity and from one generation to the next.

Offices: 532 Valley Way, Milpitas, California 95035, US · 2072 Lucretia Ave, San Jose, California 95122, US

View all jobs at ICAN - International Children Assistance Network

About ICAN - International Children Assistance Network

LinkedInVisit site

ICAN, you can, together WE CAN

Industry
Non-profit Organizations
Company size
11-50 employees
Founded
2000
Headquarters
Milpitas, California
LinkedIn followers
172

The International Children Assistance Network (ICAN) is a (501)(c)(3) non-profit organization founded in 2000 with the goal of engaging families to help children become successful and caring leaders in society. Our programs aim to help provide parents with confidence and skills to be their own advocates. Our values of Compassion, Commitment, Excellence, Diversity and Innovation will help us build a healthy community from village to society, from childhood to maturity and from one generation to the next. Our mission To engage and inspire Vietnamese Americans to make a difference in their lives, families and communities through culturally competent social programs. Our vision We envision building a Vietnamese American community where everyone is Engaged, Informed, and Inspired to make a difference. Our values We strive to possess in our work values of compassion, commitment, excellence, diversity and innovation because we believe that these same traits are ones that are most important in building a healthy community from village to society, from childhood to maturity and from one generation to the next.

Offices: 532 Valley Way, Milpitas, California 95035, US · 2072 Lucretia Ave, San Jose, California 95122, US

View all jobs at ICAN - International Children Assistance Network

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