10744 – Sr. Desktop Support Specialist Location: San Diego, CA 92108 (5 days on-site) Company Overview: Hyundai Autoever America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global …
Skills: Desktop Support, MS Azure Administration, PC Imaging, WSUS Patching, Tier 2 Troubleshooting
20217 – Operations Manager (Windows/Linux, Networking, Cybersecurity) Company Overview Hyundai AutoEver America (HAEA), the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the autom…
Skills: Windows Server Administration, Linux/Unix Administration, Cybersecurity, Network Engineering, VMware
10592 – IVI Validation Engineer I Location: Costa Mesa, CA – 5-days onsite Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in th…
Skills: Software Validation, Test Case Execution, Black-box Testing, White-box Testing, Software Architecture
SR SAP Business System Analyst - ( HCM & SuccessFactors )
West Point, Georgia, United States · On-site
$90k–$130k/yr
Senior
20040 – Sr. Business Systems Analyst Location: West Point, GA Company Overview: Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive…
Skills: SAP HCM, SAP SuccessFactors, Business Systems Analysis, HRIS, Solution Design
10062 – Software Engineer II, Irvine (5-days Onsite) Company Overview Hyundai AutoEver America (HAEA), the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. A…
Skills: Microsoft Azure, .Net, ReactJS, AWS, Software Design
Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support t…
20160 - Sr. Service Desk Representative Location: West Point, GA Company Overview: Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automot…
Skills: Technical Troubleshooting, ITSM, Hardware Configuration, Software Installation, Windows OS
20222 - Network Engineer II Location: Savannah, GA Company Overview: Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. …
20222 - Network Engineer III Location: Savannah, GA Company Overview: Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry.…
10760 – Financial Analyst / Accounts Payable Location – Irvine, CA 92614 (5-day onsite) Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global…
Skills: Accounts Payable, SAP ERP, Microsoft Excel, Three-Way Matching, Cash Disbursement
10607 – Software Engineer III (Data Engineer), Irvine, CA Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive indu…
MES System Analyst II Location - Savannah, GA CBU: HMGMA Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive indus…
Fountain Valley, California, United States · On-site
Senior
10132 – SR. SOFTWARE ENGINEER (SALESFORCE) PURPOSE HAEA Consumer Affairs section is currently transitioning and supporting Salesforce Cloud Applications and need a strong Tech Lead to manage operations support, projects …
10217 – Sr. Software Engineer Location: Irvine, HQ Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. A…
10622 - Client Services Consultant Location: Irvine, CA Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive indust…
Skills: Account Management, Client Services, Partner Management, Telematics, Business Strategy
10846 - Private Cloud Systems Engineer Location: Irvine, CA 92614 (5 days on-site) Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global lead…
Skills: OpenStack, Linux Server Management, Virtualization, System Automation, Infrastructure Monitoring
10846 - Private Cloud Systems Engineer Location: Irvine, CA 92614 (5 days on-site) Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global lead…
Skills: OpenStack, Linux, Virtualization, System Automation, x86 Hardware
10841 – Business Process Analyst II Location: Costa Mesa, CA Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive i…
Skills: Financial Forecasting, Contract Administration, Procurement, Business Intelligence, Software Licensing
10841 – Business Process Analyst II Location: Costa Mesa, CA Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive i…
Skills: Business Process Analysis, Quantitative Analysis, Root-Cause Analysis, Jira, Confluence
10288 - Financial Analyst II (Financial Planning & Analysis)
Irvine, California, United States · On-site
$90k–$105k/yr
Senior
10288 - Financial Analyst II Location: Irvine, CA 92614 (5 days on-site) Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the …
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$33/hr–$39/hr
Full-time
bachelor degree, professional certificate
Posted 2d ago
Apply by Sep 24
~40 hrs/week
Responsibilities
The role involves planning and delivering customer support services, including the installation and troubleshooting of desktop computers, laptops, and video conferencing equipment. It also includes MS Azure administration for account management and managing IT equipment inventory and software licenses.
Requirements
Requires a Bachelor's degree in Computer Science or equivalent experience with over 5 years of Tier 2 technical support experience. Candidates must have experience with cloud environments, MS WSUS patching, and security solutions.
Full job description
10744 – Sr. Desktop Support Specialist Location: San Diego, CA 92108 (5 days on-site)
Company Overview:
Hyundai Autoever America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and Managed Services Provider support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.
HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.
At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations.
If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.
This role provides the planning and delivery of customer support services, including installation, configuration, troubleshooting, and customer assistance for customer desktop computers, phones, laptops, email accounts, and video conferencing equipment.
Provides technical support for business applications using IT tools such as remote desktop, configuring automated systems to deploy software updates/installations, troubleshoot application connectivity issues, create and maintain technical documentation of desktop management, and create an agency standard PC image.
Provides technical advice and guidance relative to problems involving user interface, hardware and supporting software. Troubleshoots and restores technical service and equipment troubles by analyzing, identifying, diagnosing faults and symptoms.
Coordinates efforts with other IT teams to ensure all helpdesk/service requests are effectively resolved.
Responsible for the Administration of MS Azure for account management, licensing, authentication settings and MFA (Muti-Factor Authentication) settings.
Execute procurement process and manage inventory of common user level software licenses & subscriptions, user/office IT equipment inventory, and associated IT supplies
What we require from you:
Bachelor's Degree with major in Computer Science or equivalent work experience
5+ years of experience performing Tier 2 or higher (complex) issue resolution for incoming help requests from end users, including installing and upgrading software, installing hardware installation, and desktop PC configuration
3+ years work experience with any security solutions
Cloud based work environment experience required
Experience with MS WSUS or SUS Patching required
Use knowledge of IT principles in the application of methods and practices for planning, implementation, and coordination to troubleshoot problems to ensure a high level of service.
Create standardize PC imaging for installation on computer workstations and be able to consult with vendors on troubleshooting issues.
Must have excellent written & verbal communication and customer service skills including being able develop resource reference material for system users (user manuals, online help pages, tutorial videos and web page content)
Microsoft and/or CompTIA Certifications highly preferred
Target Base Salary Range: $33-39/ hour as a non-exempt employee
Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Related keywords
MS AzureWSUSSUS PatchingMFAPC ImagingTier 2 SupportCompTIAMicrosoft CertificationDesktop ManagementHardware TroubleshootingSoftware InstallationIT InventoryCloud ComputingTechnical SupportAutomotive Industry
Seeking motivated IT professionals to join our expanding Automotive IT Services team & Hyundai Motor Group affiliates 🌐
Industry
IT Services and IT Consulting
Company size
201-500 employees
Founded
2005
Headquarters
Irvine, California
LinkedIn followers
79,725
Welcome to Hyundai AutoEver America (HAEA) - An automotive information technology organization, committed to providing world-class technology services to its clients throughout North America.
In today’s fast-paced global business environment, information technology is a necessity to build a competitive advantage with operational efficiencies and increase market share. With that understanding, Hyundai Motor Group established us in March 2005.
Based in Orange County, California, Hyundai AutoEver America (HAEA) is an established, growing company and an affiliate of Hyundai Motor Group, a Fortune Global 500 Company. Hyundai AutoEver worldwide has more than 4,000+ IT experts working in 34 subsidiaries, as well as in various locations across eight countries. We are looking for people to help us make history and envision a new future.
By consolidating all IT-related resources into one company, HAEA will be able to provide top-quality IT services to its Hyundai Motor Group companies and act as the information bridge between Global Headquarters and North America.
Offices: 2300 Main St, Irvine, California 92614, US
IT SolutionsAutomotive ITInformation Technology ServicesInformation TechnologyAutomotive IndustryConnected CarHyundaiHyundai Motor GroupIT ProfessionalsEmerging Technologies
Seeking motivated IT professionals to join our expanding Automotive IT Services team & Hyundai Motor Group affiliates 🌐
Industry
IT Services and IT Consulting
Company size
201-500 employees
Founded
2005
Headquarters
Irvine, California
LinkedIn followers
79,725
Welcome to Hyundai AutoEver America (HAEA) - An automotive information technology organization, committed to providing world-class technology services to its clients throughout North America.
In today’s fast-paced global business environment, information technology is a necessity to build a competitive advantage with operational efficiencies and increase market share. With that understanding, Hyundai Motor Group established us in March 2005.
Based in Orange County, California, Hyundai AutoEver America (HAEA) is an established, growing company and an affiliate of Hyundai Motor Group, a Fortune Global 500 Company. Hyundai AutoEver worldwide has more than 4,000+ IT experts working in 34 subsidiaries, as well as in various locations across eight countries. We are looking for people to help us make history and envision a new future.
By consolidating all IT-related resources into one company, HAEA will be able to provide top-quality IT services to its Hyundai Motor Group companies and act as the information bridge between Global Headquarters and North America.
Offices: 2300 Main St, Irvine, California 92614, US
IT SolutionsAutomotive ITInformation Technology ServicesInformation TechnologyAutomotive IndustryConnected CarHyundaiHyundai Motor GroupIT ProfessionalsEmerging Technologies