Engagement Health Operations Associate - Healthcare
Chicago, Illinois, United States · Remote Solely
$65k–$85k/yr
Mid level
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling o…
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling o…
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients acceler…
Skills: Workday Financials, Financial aid operations, Project management, Data analysis, Higher education
Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We’re helping our clients find new ways to drive growth, enhanc…
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients acceler…
Los Angeles, California, United States · Remote OK
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Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients acceler…
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Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients acceler…
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Senior Healthcare Technical Specialist, Oracle Health (Cerner) - CCL
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HCM Product Analyst – Workday Time Tracking, Absence & Payroll
Chicago, Illinois, United States · Remote OK
$60k–$80k/yr
Entry level
Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We’re helping our clients find new ways to drive growth, enhanc…
Skills: Workday HCM, Workday Time Tracking, Workday Absence, Workday Payroll, Business Analysis
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients acceler…
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients acceler…
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients acceler…
Skills: Workday HCM, Time Tracking, Absence Management, Payroll, Business Processes
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients acceler…
Skills: Workday Benefits, Workday HCM, Benefits Implementation, Configuration, Business Analysis
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling o…
Skills: Medical coding, ICD, CPT, Team management, Quality assurance
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling o…
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$65k–$85k/yr
Full-time
bachelor degree
Medical coverage, Dental coverage, Vision coverage, Wellness programs, Annual incentive compensation program
Posted 13d ago
~40 hrs/week
Remote in United States
Responsibilities
The associate will support the execution and operational excellence of the Engagement Health program by managing project-level quality processes and reporting. Responsibilities include coordinating onboarding activities, maintaining data dashboards, and facilitating feedback mechanisms to ensure consistent program delivery.
Requirements
Candidates must have 3-5 years of experience in consulting or project-based environments and possess strong analytical and communication skills. A bachelor's degree is required, along with proficiency in Microsoft business products and the ability to work independently.
Full job description
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
This resource will support the execution, operational excellence, and continued maturation of Engagement Health (EH), a program designed to help Healthcare consulting projects achieve positive outcomes for clients and teams. The role will focus on project execution, implementation of EH processes, QA operations, project health follow-up, reporting administration, data management, and continuous improvement of project-level quality processes. The Associate/Sr. Associate will coordinate activities, administer processes, synthesize feedback, support adoption of reporting enhancements, and recommend improvements while escalating complex or sensitive items to program leadership as appropriate.
Key responsibilities
Support project onboarding activities, including EH touchpoints, readiness tasks, documentation, stakeholder communications, and follow-up needed to ensure consistent program execution.
Assist with QA operations and compliance management across healthcare consulting engagements, including process administration, tracking, documentation, and completion of required steps.
Support project health follow-up and intervention activities by monitoring indicators, documenting risks or concerns, coordinating next steps, and helping prepare materials for program leadership review.
Maintain EH data sources, reporting tools, dashboards, and automation efforts to improve reporting accuracy, consistency, and efficiency.
Execute operational processes supporting EH programs, ensuring activities are completed in accordance with established standards, timelines, and stakeholder expectations.
Support contract, audit, and governance-related activities by gathering documentation, coordinating responses, tracking requirements, and maintaining accurate records.
Administer survey operations, including NPS, PES/AIMES, Capability Reviews, and other feedback mechanisms, ensuring timely execution, data capture, and stakeholder follow-up.
Support adoption and implementation of reporting enhancements, dashboards, process improvements, and new program capabilities across project leadership teams.
Identify and recommend opportunities to improve project-level quality processes, strengthen consistency, increase adoption, and reduce administrative friction.
Prepare clear summaries, slides, and supporting materials for program leadership, EH Champions, capability leaders, and executive readouts.
Create and maintain process documentation, standard operating procedures, templates, training materials, and knowledge resources to support onboarding and consistent execution.
Use available tools, including Microsoft business products, Salesforce, Smartsheet, Power BI, and AI tools, to organize information, support reporting, and improve execution efficiency.
Recognize escalation needs, communicate appropriately, and provide recommendations on potential paths forward while partnering with the Manager/Program Lead on complex or sensitive items.
Candidate requirements
Highly organized, detail-oriented individual who can absorb, structure, and synthesize detailed information.
Strong communication skills with the ability to translate complex feedback into concise, audience-ready summaries.
Strong analytical and critical thinking skills, including ability to interpret qualitative and quantitative inputs and identify patterns.
Comfort working on complex issues within defined program parameters, with limited oversight as experience grows.
Ability to determine resource needs, prioritize work, coordinate across stakeholders, and keep action items moving.
Sound judgment to identify issues, assess urgency, and escalate appropriately when leadership involvement is needed.
Ability to make recommendations to program leadership based on data, stakeholder input, and program priorities.
High degree of comfort using Microsoft business products, including Word, PowerPoint, and Excel; Salesforce, Smartsheet, and Power BI experience preferred.
Ability to independently learn new tools and databases, including leveraging AI such as Copilot.
Experience in consulting, project delivery, client success, operations, quality assurance, or related healthcare/client service environments preferred.
3-5 years providing consulting services in a project-based environment.
Candidates may live anywhere in the contiguous U.S.; this is a non-billable, no-travel role.
Bachelor's degree required.
Current permanent US work authorization required.
The estimated base salary range for this job is $65,000 - $85,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $72,800 - $100,300. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Huron is a global professional services firm that collaborates with organizations to solve complex challenges and achieve ambitious goals. We help clients improve performance, accelerate transformation, and unlock new opportunities for growth through deep industry expertise, innovative thinking, and practical execution. By embracing diverse perspectives, encouraging new ideas, and challenging the status quo, we create sustainable results that empower organizations and their people to own the future.
Learn more at huronconsultinggroup.com.
Offices: 550 W. Van Buren Street, Chicago, IL 60607, US · 225 Franklin St, Suite 2010, Boston, Massachusetts 02110, US · 265 Franklin St, Suite 402, Boston, Massachusetts 02110, US · 3950 River Ridge Dr NE, Suite A, Cedar Rapids, Iowa 52402, US · 375 N Front St, Suite 125, Columbus, Ohio 43215, US
Business OperationsCare TransformationConsumer TransformationDigitalTechnology & AnalyticsOrganizational TransformationResearch EnterpriseStrategy & InnovationConsultingAdvisory
Huron is a global professional services firm that collaborates with organizations to solve complex challenges and achieve ambitious goals. We help clients improve performance, accelerate transformation, and unlock new opportunities for growth through deep industry expertise, innovative thinking, and practical execution. By embracing diverse perspectives, encouraging new ideas, and challenging the status quo, we create sustainable results that empower organizations and their people to own the future.
Learn more at huronconsultinggroup.com.
Offices: 550 W. Van Buren Street, Chicago, IL 60607, US · 225 Franklin St, Suite 2010, Boston, Massachusetts 02110, US · 265 Franklin St, Suite 402, Boston, Massachusetts 02110, US · 3950 River Ridge Dr NE, Suite A, Cedar Rapids, Iowa 52402, US · 375 N Front St, Suite 125, Columbus, Ohio 43215, US
Business OperationsCare TransformationConsumer TransformationDigitalTechnology & AnalyticsOrganizational TransformationResearch EnterpriseStrategy & InnovationConsultingAdvisory