Ramat Gan, Tel-Aviv District, Israel · On-site
About Us Humanz is a global leader in the creator economy space, transforming how brands and influencers collaborate. Our fast-growing team in Ramat Gan manages top-tier clients in the Israeli market, driving impactful m…
Skills: Team Leadership, Customer Success Management, Account Management, Client Retention, Customer Onboarding
Lexington, New York, United States · On-site
$105k–$125k/yr
About the Company Humanz is a creator marketing AI led agency that runs influencer and UGC campaigns for performance-driven brands. We've built something most agencies haven't: an AI-native sales system—a live discovery-…
Skills: Closing Complex Services Deals, Performance Marketing, Creator Economy Knowledge, AI Tool Proficiency, Lead Qualification
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Lead and mentor a team of Customer Success Managers to optimize client retention, adoption, and growth. Oversee client relationships and collaborate with Sales, Product, and Finance teams to align customer needs with business goals.
Requires 3-5 years of experience in Customer Success, Account Management, or Sales within the Israeli market, with team management experience being a strong advantage. Candidates must possess strong analytical skills, a passion for the influencer economy, and the ability to thrive in a fast-paced startup environment.
Humanz is a global leader in the creator economy space, transforming how brands and influencers collaborate. Our fast-growing team in Ramat Gan manages top-tier clients in the Israeli market, driving impactful marketing campaigns powered by cutting-edge technology.
About The RoleAs a Customer Success Manager Lead, you'll be at the heart of our Israeli operation, managing a team of talented CSMs. Your role will focus on optimizing retention, adoption, and growth within our client base while mentoring your team to achieve excellence.
Key ResponsibilitiesBe Worth Following
Humanz is an AI-powered platform that makes influencer marketing accessible, reliable and trustworthy for marketers and influencers. The solution addresses the major pain point of marketers being able to identify, in large scale, relevant and authenticated content creators; and to thereafter manage an entire campaign process from influencer selection, content approval, payment and ROI analytics on a single platform. Leading global multinational clients have chosen to use Humanz, including McDonalds, Kimberly-Clark, Zara, L’Oréal, Nestlé, Unilever, Group M, Omnicom and Universal McCann. Humanz has expanded rapidly across territories to satisfy customer demand, with operations in the USA, Israel, South Africa, Turkey, Nigeria, Brazil, and India.
Offices: Tel-Aviv, ', IL · Istanbul, TR · New York, US · Johannesburg, ZA · Sao Paulo, BR
Be Worth Following
Humanz is an AI-powered platform that makes influencer marketing accessible, reliable and trustworthy for marketers and influencers. The solution addresses the major pain point of marketers being able to identify, in large scale, relevant and authenticated content creators; and to thereafter manage an entire campaign process from influencer selection, content approval, payment and ROI analytics on a single platform. Leading global multinational clients have chosen to use Humanz, including McDonalds, Kimberly-Clark, Zara, L’Oréal, Nestlé, Unilever, Group M, Omnicom and Universal McCann. Humanz has expanded rapidly across territories to satisfy customer demand, with operations in the USA, Israel, South Africa, Turkey, Nigeria, Brazil, and India.
Offices: Tel-Aviv, ', IL · Istanbul, TR · New York, US · Johannesburg, ZA · Sao Paulo, BR
