With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Multi-Unit F&B Director I AO1104 Purpose: The purpose of the F&B Multi-Unit Director I role is to act as an intermediary position for the location’s Senior/Director of Operations within a geographically recognized sectio…
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Summary: The Accounting Clerk II is responsible for performing a variety of routine and frequently nonroutine clerical accounting functions in one or more of the following areas: general accounting, accounts receivable, …
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Charlotte, North Carolina, United States · On-site
$56k–$66k/yr
Mid level
Airport Location: Charlotte Airport F&B Advertised Compensation: $55,933.00 to $65,804.00 Summary: The Warehouse Manager II is responsible for managing the overall warehouse activities of a location with medium sales vol…
Village of South Floral Park, New York, United States · On-site
Entry level
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Skills: Order picking, Pricing, Inventory management, Loading and unloading, Time management
Charlotte, North Carolina, United States · On-site
$21/hr–$24/hr
Entry level
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: Inventory management, Merchandising, Retail management, Warehouse operations, Team leadership
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Skills: P&L management, Staffing, Team leadership, Operational management, Customer service
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Skills: Customer Service, Cash Handling, Inventory Management, Stock Replenishment, Communication
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Merchandising & Brand Specialist - San Diego International Airport
San Diego, California, United States · On-site
$22/hr–$25/hr
Mid level
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Skills: Bartending, Customer service, POS system operation, Cash handling, Sanitation
Purpose: The purpose of the General Manager I (GM) position is to manage a QSR restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with Sales of generally up to $5M. The GM ensur…
Skills: P&L Management, Staffing and Deployment, Team Leadership, Operational Management, Inventory Management
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Village of South Floral Park, New York, United States · On-site
Entry level
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Skills: Order Picking, Pricing Product, Inventory Management, Loading and Unloading, Stock Replenishment
Taylor Township, Pennsylvania, United States · On-site
Entry level
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Retail Multi-Unit Manager II at Seattle Tacoma International Airport
Fife, Washington, United States · On-site
$87k–$107k/yr
Senior
Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay *401(k) retirement plan *Company paid life insurance *Tuition reimbur…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$70k–$86k/yr
Full-time
Health insurance, Dental insurance, Vision insurance, Paid time off, Holiday pay, Meal benefits
Posted 7d ago
~40 hrs/week
Responsibilities
The General Manager II is responsible for the overall success, profitability, and operational standards of a complex restaurant or cluster of units. They oversee staffing, inventory, financial performance, and ensure compliance with safety and brand protocols.
Requirements
Candidates must have 5-7 years of restaurant experience, including at least 3 years of P&L management for similar high-volume operations. Strong leadership, delegation, and problem-solving skills are required to manage diverse teams and concurrent priorities.
Full job description
With a career at HMSHost, you really benefit! We Offer
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
Meal and Transportation Benefits
*401(k) retirement plan with company match
*Company paid life insurance
*Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
Airport Location: Salt Lake Airport F&B
Advertised Compensation: $70,179.00 to $85,775.00
Purpose:
The purpose of the General Manager II (GMII) position is to manage a complex QSR or Casual Dine Restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with annual sales generally in excess of $4M. The GMII ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards. The GM uses broad discretion and judgement to make great leadership decisions. The GMII is responsible for the overall success of the restaurant.
Essential Functions:
Open and Close
Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements
Staffing/Deployment
Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives
Deploys staff and resources to maximize profitability within the restaurant, and accepts P&L responsibility.
Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals
Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community
Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes
Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
Recognizes restaurant staff for their contributions and performance, including using Shout-Out tools and materials; supports company recognition initiatives and develops and implements plans that will motivate team.
Accepts, understands, adopts, trains and champions all Employee Engagement behaviors
Ensures that the company has most current contact information for all associates working in the restaurant.
Product Availability/Working Equipment
Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures
Oversees receiving goods, processing invoices, and contacting vendors for supply chain issues/product availability.
Maintains proficiency in management information systems and tools like MIV, Crunch Time, Kronos and other programs as utilized by the company.
Monitors and maintains restaurant equipment, schedules routine service or repairs as needed.
Participates and manages company response to NSF and other audits
Minimizes waste, records as needed and participates in food donation program.
Brand Knowledge/Proficiency
Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary
Embraces technology and inspires employees to understand and adopt new technologies implemented by the company
Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards
Develops and implements creative strategies to increase revenue
Visual/Vibe/Appeal
Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders
Utilizes associate’s strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed.
Safety
Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
Holds Managers and staff accountable for ensuring all safety standards are understood and followed
Trains new managers and associates in wellness check protocols and adheres to new COVID 19 requirements.
Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
Reporting relationship and other important information
The GMII position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests.
The position typically reports to the Director of Operations, or an intermediate zone, cluster or area leader within the assigned location.
The GMII position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates’ work activities during these different days and times.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
GMIIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc) to which the role is assigned, to include overall responsibility for success and failure of the restaurant under their leadership as identified by P&L success for multiple annual cycles for the type or restaurant assigned. Generally speaking, restaurant P&L management experience for a minimum of 3 years with underlying overall working restaurant experience of 5-7 years in type is typically necessary to be successful.
Graduation from a Food Service Management or Culinary program may substitute for a portion of the time based experience requirement for each of these roles
Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities
Demonstrates knowledge of HMSHost policies and products, service, quality, equipment and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals
HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10Best Readers’ Choice Travel Awards gave first place honors to both of HMSHost’s Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further.
For careers, text HMSHost to 97211 or visit us at careers.hmshost.com
Food and BeverageHospitalityTravel Industryand RestaurantSocial Media ManagementContent MarketingService IndustryDigital MarketingOnline PortalsRestaurants
HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10Best Readers’ Choice Travel Awards gave first place honors to both of HMSHost’s Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further.
For careers, text HMSHost to 97211 or visit us at careers.hmshost.com
Food and BeverageHospitalityTravel Industryand RestaurantSocial Media ManagementContent MarketingService IndustryDigital MarketingOnline PortalsRestaurants