Jobs at Highgate (Now Hiring) — 229 open — Page 11

Front Office Supervisor

Miami Beach, Florida, United States · On-site

Mid level

Compensation TypeHourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…

Skills: Guest Relations, Front Office Operations, Team Supervision, Cash Handling, Conflict Resolution

Highgate

Room Attendant - CY Amarillo

Amarillo, Texas, United States · On-site

Entry level

Skills: Guestroom Cleaning, Housekeeping, Customer Service, Waste Management, Inventory Management

Highgate

Guest Services Agent

New York, New York, United States · On-site

Entry level

Skills: Customer Service, Front Desk Operations, Cash Handling, PBX Console Operation, Reservation Management

Highgate

F&B Manager

San Francisco, California, United States · On-site

$75k–$85k/yr

Senior

Compensation TypeYearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway m…

Skills: F&B Operations Management, Staff Supervision, Budget Management, Guest Relations, Menu Planning

Highgate

FT - Security Officer

Las Vegas, Nevada, United States · On-site

Entry level

Skills: Patrolling, Emergency Response, First Aid/CPR, Incident Reporting, Conflict Resolution

Highgate

Assistant Controller

Irving, Texas, United States · On-site

Senior

Compensation TypeYearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…

Skills: Financial Reporting, Corporate Accounting, U.S. GAAP, Financial Consolidation, Technical Accounting Research

Highgate

Line Cook

Middletown, Rhode Island, United States · On-site

$16/hr–$24/hr

Mid level

Skills: Charbroiling, Poaching, Deep-frying, Sautéing, Braising

Highgate

Maintenance and Engineering Courtyard Folsom

Folsom, California, United States · On-site

$20/hr–$23/hr

Entry level

Skills: Preventative Maintenance, Plumbing Repair, HVAC Maintenance, Electrical Repair, Carpentry

Highgate

Guest Services Agent - Courtyard Folsom

Folsom, California, United States · On-site

$17/hr–$20/hr

Entry level

Skills: Customer service, Front desk operations, Cash handling, Communication, Multitasking

Highgate

FT - Night Auditor

Las Vegas, Nevada, United States · On-site

Entry level

Skills: Financial Reconciliation, Guest Services, Night Audit, Basic Arithmetic, Report Generation

Highgate

Front Desk Agent

Salinas, California, United States · On-site

$18/hr–$18/hr

Entry level

Skills: Customer service, Front desk operations, Cash handling, Computer literacy, Communication

Highgate

Director of Payroll

San Francisco, California, United States · On-site

$140k–$150k/yr

Senior

Skills: Payroll Processing, California Wage Laws, Financial Reporting, Time and Attendance Systems, Tax Reporting

Highgate

Senior Associate - Legal

New York, New York, United States · Remote OK

$125k–$150k/yr

Mid level

Compensation TypeYearly Highgate Hotels Hospitality Law Group, LLP ("HLG") is a unique and dynamic full practice law firm catering to the distinct requirements of the vibrant hospitality industry. Brought to you in partn…

Skills: Legal Drafting, Contract Negotiation, Litigation Management, Case Preparation, Legal Research

Highgate

Accounting Manager - Construction & Development

Warren Township, North Dakota, United States · On-site

Senior

Skills: Job Costing, Project Accounting, Financial Reporting, Month-end Close, Cash Management

Highgate

Engineer Maintenance

Morristown, New Jersey, United States · On-site

$22/hr–$24/hr

Entry level

Skills: Preventative Maintenance, Plumbing Repair, HVAC Maintenance, Electrical Repair, Carpentry

Highgate

Chief Engineer

New York, New York, United States · On-site

$90k–$100k/yr

Mid level

Skills: Facilities Management, HVAC, Electrical Maintenance, Plumbing, Boiler Operations

Highgate

Front Desk Agent

Vacaville, California, United States · On-site

$17/hr–$17/hr

Entry level

Skills: Customer service, Front desk operations, Cash handling, Computer literacy, Multitasking

Highgate

Guest Services Agent

Middletown, Rhode Island, United States · On-site

$18/hr–$21/hr

Entry level

Skills: Customer Service, Front Desk Operations, Cash Handling, PBX Console Operation, Reservation Management

Highgate

General Manager

Georgetown, Demerara-Mahaica, Guyana · On-site

Senior

Skills: Revenue Generation, Cost Control, Guest Satisfaction, Employee Development, Financial Forecasting

Highgate

House Attendant

Gaithersburg, Maryland, United States · On-site

$18/hr–$18/hr

Entry level

Skills: Floor Buffing, Carpet Shampooing, Luggage Assistance, Guest Relations, Cleaning

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Responsibilities

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.

Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).

Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.

Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.

Review Front Office log and Trace File daily.

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.

Follow all cash handling and credit policies.

Be aware of all rates, packages and special promotions as listed in the Red Book.

Be familiar with all in-house groups.

Be aware of closed out and restricted dates.

Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.

Be familiar with hospitality terminology.

Have knowledge of emergency procedures and assist as needed.

Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees.

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.

Be able to complete a bucket check, room rate verification report, and housekeeping report.

Balance and prepare individual paperwork for closing of shift according to hotel standards.

Maintain and market promotions and guest programs.

Maintain a clean work area.

Assist guests with safe deposit boxes.

Qualifications

College course work in related field helpful.

Experience in a hotel or a related field preferred.

High School diploma or equivalent required.

Computer experience required.

Customer Services experience preferred.

Flexible and long hours sometimes required.

Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to stand during entire shift.

Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office.

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to cross-train in other hotel related areas.

Must be able to maintain confidentiality of information.

Must be able to show initiative, including anticipating guest or operational needs.

Perform other duties as requested by management.

Jobs at Highgate (Now Hiring) — 229 open — Page 11

Front Office Supervisor

Room Attendant - CY Amarillo

Guest Services Agent

F&B Manager

FT - Security Officer

Assistant Controller

Line Cook

Maintenance and Engineering Courtyard Folsom

Guest Services Agent - Courtyard Folsom

FT - Night Auditor

Front Desk Agent

Director of Payroll

Senior Associate - Legal

Accounting Manager - Construction & Development

Engineer Maintenance

Chief Engineer

Front Desk Agent

Guest Services Agent

General Manager

House Attendant

Front Office Supervisor

Tired of cold applications?

Responsibilities

Requirements

Full job description

Compensation Type

Highgate Hotels

Location

Overview

Responsibilities

Qualifications

Related keywords

About Highgate

About Highgate

Similar companies hiring

Tools

Explore

Platform

Clera

Tools

Explore

Platform

Clera