Madrid, Community of Madrid, Spain · On-site
$28k–$34k/yr
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbe…
Skills: Account Management, Sales, Customer Relationship Management, Consultative Sales, Data Analysis
Madrid, Community of Madrid, Spain · On-site
$28k–$34k/yr
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbe…
Skills: Account Management, Sales, Consultative Sales, Customer Relationship Management, Data Analysis
Porto, Portugal · Remote Solely
$33k–$44k/yr
The AI-powered OS for beauty, wellness and self-care Video Submissions will be prioritised to help speed up the interviewing process! What the video should include: Brief introduction What motivates you? Why Fresha is in…
Skills: B2B Sales, SaaS, Marketplace Sales, Payment Platforms, Lead Generation
Porto, Portugal · Remote OK
$25k–$31k/yr
The AI-powered OS for beauty, wellness and self-care Video Submissions will be prioritised to help speed up the interviewing process! What the video should include: Brief introduction What motivates you? Why Fresha is in…
Skills: B2B Sales, SaaS, Online Marketplaces, Payment Platforms, Prospecting
Berlin, Berlin, Germany · Remote OK
Video-Bewerbungen werden priorisiert behandelt, um den Interviewprozess zu beschleunigen! Was das Video enthalten sollte: Kurze Vorstellung Was motiviert dich? Warum Fresha für dich interessant ist Warum du die beste Per…
Skills: Account Management, Relationship Building, Consultative Selling, Upselling, Cross-selling
Phuket City Municipality, Thailand · On-site
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbe…
Skills: B2B Sales, Lead Generation, Product Demonstrations, CRM Management, Relationship Building
Lyon, Auvergne-Rhône-Alpes, France · Remote OK
$40k–$60k/yr
AI-powered OS pour les professionnels de la beauté et du bien-être. Les candidatures vidéo seront traitées en priorité afin d'accélérer le processus de recrutement ! Ce que la vidéo doit inclure : Une brève présentation …
Skills: B2B Sales, Lead Generation, Product Demonstrations, CRM Management, Relationship Building
Greater London, England, United Kingdom · Hybrid
Location: Old Street, London — Onsite (4 days / week) Fresha: Shaping the Future of Beauty & Wellness Join Fresha, the leading marketplace platform transforming the beauty and wellness industry globally. With over 120,00…
Skills: Backend Engineering, System Architecture, AI-Augmented Workflow, Microservices, Scalability
Padua, Veneto, Italy · Remote OK
$35k–$49k/yr
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbe…
Skills: B2B Sales, Lead Generation, Product Demonstrations, CRM Management, Relationship Building
Florence, Tuscany, Italy · Remote OK
$35k–$60k/yr
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbe…
Skills: B2B Sales, Lead Generation, Product Demonstrations, CRM Management, Relationship Building
Bordeaux, Nouvelle-Aquitaine, France · Remote OK
$40k–$60k/yr
AI-powered OS pour les professionnels de la beauté et du bien-être. Les candidatures vidéo seront traitées en priorité afin d'accélérer le processus de recrutement ! Ce que la vidéo doit inclure : Une brève présentation …
Skills: B2B Sales, Lead Generation, Product Demonstrations, CRM Management, Relationship Building
Marseille, Provence-Alpes-Côte d'Azur, France · Remote OK
$40k–$60k/yr
AI-powered OS pour les professionnels de la beauté et du bien-être. Les candidatures vidéo seront traitées en priorité afin d'accélérer le processus de recrutement ! Ce que la vidéo doit inclure : Une brève présentation …
Skills: B2B Sales, Lead Generation, Product Demonstrations, CRM Management, Relationship Building
Thessaloniki, Macedonia and Thrace, Greece · Remote Solely
$33k–$42k/yr
The AI-powered OS for beauty, wellness and self-care Video Submissions will be prioritised to help speed up the interviewing process! What the video should include: Brief introduction What motivates you? Why Fresha is in…
Skills: B2B Sales, Business Development, Sales Prospecting, CRM, Relationship Building
Thessaloniki, Macedonia and Thrace, Greece · Remote OK
$33k–$42k/yr
The AI-powered OS for beauty, wellness and self-care Video Submissions will be prioritised to help speed up the interviewing process! What the video should include: Brief introduction What motivates you? Why Fresha is in…
Skills: B2B Sales, Lead Generation, Product Demonstrations, CRM Management, Relationship Building
Ajman, Ajman, United Arab Emirates · On-site
The AI-powered OS for beauty, wellness and self-care Video Submissions will be prioritised to help speed up the interviewing process! What the video should include: Brief introduction What motivates you? Why Fresha is in…
Skills: B2B Sales, Lead Generation, Cold Outreach, Product Demonstrations, Pipeline Management
Ajman, Ajman, United Arab Emirates · On-site
The AI-powered OS for beauty, wellness and self-care Video Submissions will be prioritised to help speed up the interviewing process! What the video should include: Brief introduction What motivates you? Why Fresha is in…
Skills: B2B Sales, Business Development, Cold Outreach, Sales Pipeline Management, CRM
Greater London, England, United Kingdom · Hybrid
$58k–$80k/yr
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbe…
Skills: Sql, Data Modelling, Dbt, Cloud Data Warehousing, Ai Development Tools
Greater London, England, United Kingdom · On-site
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbe…
Skills: Financial Strategy, Financial Planning And Analysis, Investor Relations, Fundraising, SaaS Metrics
Payangan, Bali, Indonesia · On-site
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbe…
Skills: B2B Sales, Lead Generation, Product Demonstrations, CRM Management, Relationship Building
Chiang Mai City Municipality, Thailand · On-site
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbe…
Skills: B2B Sales, Lead Generation, Product Demonstrations, CRM Management, Relationship Building
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The Account Manager will build and maintain strong relationships with salon partners to drive platform usage and monetization. They will provide tailored consultations, educate clients on features, and collaborate with internal teams to improve the product experience.
Candidates must have at least one year of experience in account management or a related sales role. Fluency in Greek and Spanish is essential, along with the ability to analyze data and effectively present to clients.
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Due to our exciting and progressive growth plans, we are looking for an exceptional Account Manager to join our Southern Europe team, based in Madrid. You will be responsible for building strong relationships with our salon customer base and driving the usage of Fresha’s different features. This is a fantastic opportunity for someone who wants to work in a dynamic environment, enjoys working independently, likes to showcase their skills, and wants to make an impact.
Responsible for meeting monetization KPIs and educating our clients on the value of the Fresha platform.
Introduce, educate, and onboard clients to become active users of FreshaPay.
Help salons optimize their profiles and make the most of Fresha’s tools to maximize their revenue.
Manage a portfolio of clients (Partners) and provide tailored consultation based on their needs and business type.
Ensure an outstanding customer experience by fostering positive relationships through video call meetings, clearly communicating the features and benefits of Fresha.
Build and maintain collaborative relationships with our Sales and Onboarding teams to ensure an exceptional experience from the moment a client first clicks on Fresha and throughout every stage of their growth with us.
Collaborate with our Product teams to ensure the customer’s voice is shared; essential for improving future product versions and continuing to lead the industry.
Use consultative sales techniques to understand client needs and requirements, and ensure they take full advantage of all Fresha platform features.
This list is not exhaustive, and additional activities or ad hoc projects may be required.
More than 1 year of previous experience as an Account Manager.
Ability to adapt and achieve targets.
Experience using and analyzing data and reports effectively to improve performance.
Naturally proactive and inquisitive, with a desire to learn and continuously improve.
Previous experience in an outbound call environment or a related sales position preferred.
Excellent written and spoken communication skills, capable of presenting to clients in Greek AND Spanish OR Italian OR Portuguese (ideally also advanced English) via Google Meet.
Creative and open-minded, able to solve problems.
Strong ability to build fruitful client relationships.
Willingness to roll up your sleeves and help the team when needed – we are a hyper-growth startup!
Interest in working in the beauty sector.
Initiative-driven people! Positive “can-do” attitude.
At Fresha, we value passion and potential as much as specific skills. If you are enthusiastic and eager to learn, we encourage you to apply even if you don’t meet all the listed requirements. We strongly believe in fostering growth and providing the support and tools you need to shine in your role. We invest in people!
Advanced English is also preferred.
Screening Call – Video call with a member of the Talent team (30 minutes)
1st Stage Interview – Video Call interview with Team Lead (45 minutes)
Final Stage (Task) – In-person interview/presentation with the General Manager (Europe) and Team Lead (75 minutes)
Every job application is manually reviewed by our Talent team. While we strive to evaluate applications within 7 days, the high volume of talented individuals expressing interest may occasionally extend this timeframe.
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Connecting the world to beauty and wellness.
Fresha is the world’s leading marketplace platform for the beauty, wellness, and self-care industry, trusted by millions of consumers and businesses worldwide. For consumers, Fresha offers a seamless way to discover, book, and pay for beauty and wellness services with top local professionals. For businesses, Fresha provides an all-in-one platform that streamlines operations, from appointment management to client engagement, helping them grow effortlessly with powerful business software, integrated payments, financial services and cutting-edge technology solutions. Fresha’s comprehensive ecosystem empowers businesses and professionals with everything they need to operate seamlessly and efficiently. From appointment bookings, point-of-sale, client management, and marketing automation to loyalty programs, inventory management, and team coordination, Fresha provides an all-in-one solution designed to drive business growth. Fresha’s consumer marketplace helps businesses unlock their full revenue potential by maximizing online bookings and leveraging automated marketing tools. Through seamless integrations with major platforms like Instagram, Facebook, and Google, businesses can attract more clients while Fresha’s mobile apps ensure a smooth booking experience. Today, 130,000+ businesses and 500,000+ professionals rely on Fresha, with over 1 billion appointments processed to date. Headquartered in London, United Kingdom, Fresha has a global presence with offices in New York City, Orlando, Vancouver, Madrid, Paris, Amsterdam, Warsaw, Sydney, Singapore and Dubai.
Offices: London, England EC2A 2 AP UK, GB · 555 Burrard St, Vancouver, British Columbia V7X 1M8, CA · 85 Broad St, New York, 10004, US · Herengracht 551, Amsterdam, North Holland 1017 BW, NL · Aleje Jerozolimskie 81, Warsaw, Mazowieckie, PL
Connecting the world to beauty and wellness.
Fresha is the world’s leading marketplace platform for the beauty, wellness, and self-care industry, trusted by millions of consumers and businesses worldwide. For consumers, Fresha offers a seamless way to discover, book, and pay for beauty and wellness services with top local professionals. For businesses, Fresha provides an all-in-one platform that streamlines operations, from appointment management to client engagement, helping them grow effortlessly with powerful business software, integrated payments, financial services and cutting-edge technology solutions. Fresha’s comprehensive ecosystem empowers businesses and professionals with everything they need to operate seamlessly and efficiently. From appointment bookings, point-of-sale, client management, and marketing automation to loyalty programs, inventory management, and team coordination, Fresha provides an all-in-one solution designed to drive business growth. Fresha’s consumer marketplace helps businesses unlock their full revenue potential by maximizing online bookings and leveraging automated marketing tools. Through seamless integrations with major platforms like Instagram, Facebook, and Google, businesses can attract more clients while Fresha’s mobile apps ensure a smooth booking experience. Today, 130,000+ businesses and 500,000+ professionals rely on Fresha, with over 1 billion appointments processed to date. Headquartered in London, United Kingdom, Fresha has a global presence with offices in New York City, Orlando, Vancouver, Madrid, Paris, Amsterdam, Warsaw, Sydney, Singapore and Dubai.
Offices: London, England EC2A 2 AP UK, GB · 555 Burrard St, Vancouver, British Columbia V7X 1M8, CA · 85 Broad St, New York, 10004, US · Herengracht 551, Amsterdam, North Holland 1017 BW, NL · Aleje Jerozolimskie 81, Warsaw, Mazowieckie, PL
