Milan, Lombardy, Italy · On-site
Context As part of the strong development of its business with its Italian partners, Hermès has created a new entity to ensure quality control and to closely support them during the industrial transition led by its Métie…
Skills: Quality Control, Ready-to-Wear Production, Industrialization Support, Supplier Management, Problem Solving
Val-de-Reuil, Normandy, France · On-site
Le pôle des maroquineries de Normandie composé de deux maroquineries à Val de Reuil et Louviers et d’une école de formation, connait une forte croissance qui se traduit notamment par le recrutement de nombreux artisans, …
Skills: Occupational Health Nursing, Medical Surveillance, First Aid, Ergonomic Analysis, Risk Prevention
New York, New York, United States · On-site
$90k–$95k/yr
The Team: The Communications department is responsible for strategic deployment of Press & Influencer Relations, Special Events and Advertising across all media channels to support the growth of awareness for Hermès in t…
Skills: Sample Management, Inventory Control, Launchmetrics, Fashion GPS, Microsoft Excel
Dubai, Dubai, United Arab Emirates · On-site
Main responsibilitiesBusiness Partner Contribute to management control activities by working closely with the Regional Management Control Manager. Prepare and share dashboards with operational departments relating to log…
Skills: Management Control, Financial Planning & Analysis, Budgeting, Forecasting, Financial Reporting
Marseille, Provence-Alpes-Côte d'Azur, France · On-site
Hermès Distribution France, réseau retail animé par les marchands d’Hermès au service de nos clients, est une division d’Hermès Sellier constituée d’un réseau de 23 magasins répartis sur le territoire français et 1 site …
Skills: Customer Experience, Luxury Hospitality, Omnichannel Management, VIP Relations, English Fluency
Milan, Lombardy, Italy · On-site
CONTESTO In un contesto di forte sviluppo della sua attività con i suoi partner italiani, Hermès ha creato una nuova entità per garantire il controllo della qualità e di accompagnarli da vicino nella transizione industri…
Skills: Supplier Quality Management, Lean Six Sigma, ISO 9001, 8D Problem Solving, FMEA
Milan, Lombardy, Italy · On-site
Contesto In un contesto di forte sviluppo della sua attività con i suoi partner italiani, Hermès ha creato una nuova entità per garantire il controllo della qualità e di accompagnarli da vicino nella transizione industri…
Skills: Logistics Coordination, Warehouse Management, Transport Management, 3PL Management, KPI Monitoring
Bordeaux, Nouvelle-Aquitaine, France · On-site
Hermès Distribution France, réseau retail animé par les marchands d’Hermès au service de nos clients, est une division d’Hermès Sellier constituée d’un réseau de 23 magasins répartis sur le territoire français et 1 site …
Skills: Sales, Customer Experience, Client Relationship Management, English Proficiency, Digital Tool Proficiency
Paris, Ile-de-France, France · On-site
CDD de 6 mois à partir d'Octobre Description Au sein de la Direction Digitale Ventes et Services et sous la responsabilité du Directeur Concept Image, le Responsable Concept Image a pour mission d’assurer la direction ar…
Skills: Art Direction, Web Prototyping, Adobe InDesign, Adobe Photoshop, Adobe Illustrator
Paris, Ile-de-France, France · On-site
Poste très transverse – avec comme principales missions de l’animation de communauté (management transverse) et de la gestion de projet (HSE/RSE). Expertise technique Santé Sécurité au travail et impact environnementaux.…
Skills: HSE Management, CSR Strategy, Risk Prevention, Regulatory Compliance, Carbon Footprint Calculation
Le Grand-Lemps, Auvergne-Rhône-Alpes, France · On-site
Contexte La Holding Textile Hermès développe en collaboration avec les métiers et directions artistiques, les accessoires et textiles de la Maison Hermès et coordonne leur production au travers de ses différents sites. O…
Skills: Industrial Management, Operational Excellence, Team Leadership, Production Planning, Quality Management
Pantin, Ile-de-France, France · On-site
Vos atouts Vous aimez comprendre les enjeux métier dans leur globalité et construire des solutions qui s'inscrivent dans la durée. Vous savez prendre de la hauteur tout en restant proche des besoins opérationnels, fédére…
Skills: PLM, CAD, Agile Methodologies, Functional Analysis, Technical Specifications
Paris, Ile-de-France, France · On-site
Vos atouts Vous aimez organiser, fédérer et transmettre. Vous savez jongler avec plusieurs priorités sans jamais perdre en rigueur ni en qualité. Votre sens du service et votre aisance relationnelle font naturellement la…
Skills: Training Coordination, English Fluency, French Fluency, Public Speaking, Logistics Management
Pantin, Ile-de-France, France · On-site
MISSONS : Le responsable approvisionnement et logistique pilote la sélection et sécurisation des matières, qui sont au cœur du processus de création et de l’ADN de Petit h. Il s’assure de l’adéquation entre largeur de l’…
Skills: Team Management, Supply Chain Management, Inventory Management, Operational Excellence, Project Management
Sydney, New South Wales, Australia · On-site
The Opportunity: This position will be a temporary, fixed term 6-month position supporting our Hermès E-Commerce Team. The Client Contact Consultant is responsible for managing client communications across all channels w…
Skills: Client Service, Communication, Interpersonal Skills, Retail Awareness, Attention To Detail
Châtillon-le-Duc, Bourgogne – Franche-Comté, France · On-site
Présentation entité Depuis 2020, le Groupe Hermès Manufacture de Métaux (HMM) est l’entité de la Maison Hermès spécialisée dans la fabrication de fermoirs, de bijoux, de pièces métalliques et d’ornement de très haute qua…
Skills: Industrial Planning, Supply Chain Management, Team Management, ERP Implementation, Production Scheduling
Palo Alto, California, United States · On-site
$105k–$111k/yr
The Team: The Hermès Palo Alto Boutique opened in 2018 and focuses on providing extraordinary service to clients as a part of the Western Region. This position will report to the Managing Director and will work collabora…
Skills: Retail Management, Luxury Service, CRM, Staff Coaching, Sales Analysis
Marthon, Nouvelle-Aquitaine, France · On-site
MISSION GENERALE : Au sein de l’un des ateliers de la manufacture, l’artisan sellier maroquinier exerce un métier précis qui requiert un apprentissage rigoureux pour maîtriser les gestes, se familiariser avec les matière…
Skills: Leatherworking, Saddlery, Manual Dexterity, Attention To Detail, Organization
Bobigny, Ile-de-France, France · On-site
A propos de l'entité et de la Direction Hermès Commercial est la division d’Hermès Sellier en charge des flux commerciaux de produits finis vers le réseau de magasins à l’international et des flux commerciaux retours et …
Skills: Transport Management, International Trade, Supply Chain, Incoterms, Excel
Paris, Ile-de-France, France · On-site
Vos atouts : Vous avez une vision forte de l'image et un sens esthétique aiguisé. Vous savez fédérer une équipe autour d'ambitions communes et piloter des projets complexes avec rigueur et élégance. Vous aimez donner du …
Skills: Team Management, Project Management, Communication Strategy, Budgeting, Brand Identity
Milan, Lombardy, Italy • On-site
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The supervisor acts as the local Italian reference for production quality, ensuring suppliers align with specific luxury ready-to-wear requirements. They monitor action plans at manufacturer sites, manage non-quality returns, and support the industrialization phase of products.
Candidates need a technical background with significant professional experience in luxury ready-to-wear quality control and problem-solving. Fluency in Italian and either French or English is required, along with strong interpersonal and organizational skills.
Context
As part of the strong development of its business with its Italian partners, Hermès has created a new entity to ensure quality control and to closely support them during the industrial transition led by its Métiers (Women’s and Men’s Ready-to-Wear, Home, Jewelry, Fashion Accessories). Working in close collaboration with them, this entity structures an organization designed to prioritize HSE compliance monitoring, the implementation of Quality Control, and the optimization of local logistics. It will also contribute locally to the deployment of CSR action plans and traceability initiatives.
Positioning
Within the overall HITO organizational structure, the position reports hierarchically to the HITO Quality Manager and has a functional reporting line to the MRTW Quality Managers, based in France (Pantin).
Main mission
The MRTW Production Quality Supervisor acts as the local Italian reference for the Production Quality teams of the Métiers.
The role involves working with finished product suppliers to ensure the archive of PAP H finished product quality requirements.
The position contributes to the progressive alignment of suppliers with the specific quality requirements defined by the métier, supporting the formalization and updating of standards when necessary.
I. In the Industrialization phase:
• Supporting the partner during the industrialization of products in compliance with Quality criteria.
• Alert and be proactive in the case of risks or quality issues
II. Support Production Launch and Manufacturing Follow-up:
Manage and support Quality by ensuring a regular presence at our manufacturers' sites across Central Italy to monitor associated action plans and drive quality indicators.
Ensure that all manufacturers (Tier 1 and Tier 2) comply with our quality level as defined by the profession.
Identify and implement action plans specific to quality issues while safeguarding product style integrity and delivery timelines.
In the event of production incidents, support partners in evaluating and quantifying the issues (sizing, workmanship, traceability, etc.) to ensure that the teams in France responsible for managing the issue have all the necessary information available
Validate clearly identified deviations from established standards under the supervision of the French Manufacturing teams
Support the management of non-quality returns and related repair activities.
Support and work closely with manufacturers during return and repair operations by providing technical guidance and validating repair compliance.
Support manufacturers during return operations (technical advice and validation of repair compliance).
Lead the inspection of products at our partners.
Regularly communicate the progress of ongoing topics and drive the monitoring of quality performance indicators.
Assess the evolution of suppliers' capabilities against our quality control requirements and provide the necessary support to ensure continuous improvement.
Workplace: Milano
The MRTW Production Quality Supervisor will be expected to travel frequently to production sites throughout Central Italy and regularly visit the headquarters in Pantin and Paris. These visits are essential for training, collaboration with the French Quality teams, and gaining insight into the development of upcoming collections.
Profile
Training: Technical education
Experience: Significant professional experience in quality control produced in the RTW. Experience in problem-solving and PAP luxury quality requirements.
Professional Skills and Competency
Strong ability and desire to share knowledge and support stakeholders in qualitative development
Taste for the land and production workshops
Excellent organizational skills with a clear sense of priorities
Results‑oriented mindset combined with strong methodological rigor
High degree of autonomy and responsiveness
Ability to interact with diverse stakeholders, negotiate and drive convergence toward common goals
Excellent interpersonal skills
Languages: Fluent Italian and French or English
What We Offer
Contract Type: Permanent
Working Hours: Full-time
Applicable Collective Agreement: CCNL Commercio
Indicative Starting Gross Annual Salary: €45,000, determined according to objective and gender-neutral criteria.
Variable Pay: Eligibility for an annual incentive plan in line with Company policies.
Benefit: In addition to the treatments provided for by law and the applicable CCNL, other benefits and initiatives may be recognized in accordance with current company policies.
The final compensation package will be determined based on objective criteria such as professional experience, role responsibilities and required competencies.
Our Commitment
Hermès is committed to generating, supporting, and promoting the values of diversity and inclusion, contributing to the creation of a diverse workforce of unique and talented individuals with different backgrounds, skills, and worldviews that enrich our Maison.
About the Hermès Group
A creator, craftsman, and distributor of high‑quality objects, Hermès has been a French, family‑owned, and independent maison since 1837, employing with more than 25,000 people worldwide. Driven by a continuous entrepreneurial spirit and high standards, Hermès encourages freedom and autonomy through responsible management. The company perpetuates a tradition of exceptional craftsmanship rooted in local territories, respecting people and natural resources. Sixteen artisanal métiers fuel the creativity of the maison, whose collections are showcased in more than 300 stores worldwide.
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
Sharing a collective adventure
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.
Offices: 24, rue du Faubourg-Saint-Honoré, Paris, 75008, FR · 706 Madison Avenue Bridge, New York, NY 10037, US · 4-1, Ginza 5-chome, Chuo-ku, 104-0061 Tokyo, Japon, Tokyo, JP · 217 Middle Huaihai Road, Huangpu District, 200021, Shanghai, Chine continentale, Shangaï, CN · 7, Dosan-daero 45-gil, Gangnam-gu, 135-895 Séoul, Corée du Sud, Séoul, KR
Sharing a collective adventure
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.
Offices: 24, rue du Faubourg-Saint-Honoré, Paris, 75008, FR · 706 Madison Avenue Bridge, New York, NY 10037, US · 4-1, Ginza 5-chome, Chuo-ku, 104-0061 Tokyo, Japon, Tokyo, JP · 217 Middle Huaihai Road, Huangpu District, 200021, Shanghai, Chine continentale, Shangaï, CN · 7, Dosan-daero 45-gil, Gangnam-gu, 135-895 Séoul, Corée du Sud, Séoul, KR
