Colorado, United States · On-site
$23/hr–$25/hr
The Team: The Hermès Denver Boutique opened in 2009 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. This position will report to the Operations Manager and will work collab…
Skills: Retail operations, Point of sale, Cash handling, Customer service, CRM
New York, New York, United States · On-site
The Team: Acting as a trusted partner to the Dayton Service Center and other business partners of Hermès Americas, the Hermès of Paris (HOP) IT Team leads comprehensive technology delivery, innovation across the Logistic…
Skills: Logistics, Supply Chain Management, Inventory Management, Operations, IT Support
São Paulo, São Paulo, Brazil · On-site
Quer fazer parte da aventura Hermès? A Hermès é uma casa independente fundada em 1837. Sempre cultivou um espírito familiar, mantendo-se aberta ao novo. Com um compromisso responsável, coloca as pessoas no centro do seu …
Skills: E-commerce, Customer Service, Excel, Microsoft Office, Inventory Management
Dallas, Texas, United States · On-site
$115k–$120k/yr
The Team: The Asset Protection team is dedicated to maintaining a secure and safe environment for our stores and corporate offices. We achieve this by providing extensive training programs that equip our staff with the k…
Skills: Asset protection, Risk management, Inventory control, Shrink reduction, Team leadership
Dayton, New Jersey, United States · On-site
$28/hr–$31/hr
The Opportunity: The Distribution Systems & Inventory Coordinator will partner with the warehouse to investigate inventory discrepancies including the physical versus inventory system for Retail/Wholesale/E-Commerce Busi…
Skills: Inventory management, Cycle counts, Warehouse management systems, Data reconciliation, Excel
Orlando, Florida, United States · On-site
$26/hr–$28/hr
The Team: The Hermès Orlando Boutique opened in 2019 and focuses on providing extraordinary service to clients as a part of the Southern Region. This position will report to the Assistant Manager and will work collaborat…
Skills: Sales, Customer service, Relationship development, Communication skills, Multi-tasking
Louviers, Normandy, France · On-site
Missions Au sein de l’un des ateliers de la manufacture, l’artisan sellier maroquinier contribue à la fabrication d’objets de haute qualité qui requièrent un apprentissage rigoureux et une bonne connaissance des outils e…
Skills: Manual dexterity, Attention to detail, Leatherworking, Saddlery, Organization
Paris, Ile-de-France, France · On-site
Alternance à pourvoir à partir de septembre 2026, basée à Paris 8. Sous la responsabilité du Directeur des Achats et Qualité Matière. Mission principale Au sein de la Direction Achats et Qualité Matières de la division P…
Skills: Supply chain, Purchasing, Management control, Excel, PLM
Louviers, Normandy, France · On-site
Missions Au sein de l’un des ateliers de la manufacture, l’artisan sellier maroquinier contribue à la fabrication d’objets de haute qualité qui requièrent un apprentissage rigoureux et une bonne connaissance des outils e…
Skills: Manual dexterity, Attention to detail, Craftsmanship, Leatherworking, Organization
Strasbourg, Grand Est, France · On-site
Hermès Distribution France, réseau retail animé par les marchands d’Hermès au service de nos clients, est une division d’Hermès Sellier constituée d’un réseau de 23 magasins répartis sur le territoire français et 1 site …
Skills: Logistics, Stock Management, Retail Operations, Inventory Control, Customer Service
Paris, Ile-de-France, France · On-site
Mission générale : Le Responsable de département du magasin du Faubourg est un ambassadeur du département Mode (chaussures et soie masculine), du magasin et plus généralement de la Maison Hermès. Il accompagne et anime u…
Skills: Team Management, Sales Strategy, Coaching, Retail Management, Performance Analysis
Strasbourg, Grand Est, France · On-site
Hermès Distribution France, réseau retail animé par les marchands d’Hermès au service de nos clients, est une division d’Hermès Sellier constituée d’un réseau de 23 magasins répartis sur le territoire français. Ces magas…
Skills: Sales, Customer service, Clienteling, Luxury retail, Visual merchandising
Charleville-Mézières, Grand Est, France · On-site
Missions Au sein de l’un des ateliers de la manufacture, l’artisan sellier maroquinier contribue à la fabrication d’objets de haute qualité qui requièrent un apprentissage rigoureux et une bonne connaissance des outils e…
Skills: Manual dexterity, Attention to detail, Leatherworking, Craftsmanship, Teamwork
Deauville, Normandy, France · On-site
Hermès Distribution France, réseau retail animé par les marchands d’Hermès au service de nos clients, est une division d’Hermès Sellier constituée d’un réseau de 23 magasins répartis sur le territoire français et 1 site …
Skills: Sales, Customer Experience, Client Relationship Management, English Proficiency, Digital Tool Proficiency
Paris, Ile-de-France, France · On-site
Depuis plus de 150 ans, John Lobb fait du savoir-faire et de l’innovation ses signatures distinctives. Ses chaussures, profondément influencées par les origines anglo-saxonnes de la Maison, conjuguent travail à la main e…
Skills: Luxury Sales, Customer Relationship Management, English Fluency, Sales Techniques, Visual Merchandising
Charleville-Mézières, Grand Est, France · On-site
Missions Au sein de l’un des ateliers de la manufacture, l’artisan sellier maroquinier contribue à la fabrication d’objets de haute qualité qui requièrent un apprentissage rigoureux et une bonne connaissance des outils e…
Skills: Manual dexterity, Attention to detail, Leatherworking, Saddlery, Craftsmanship
Aix-en-Provence, Provence-Alpes-Côte d'Azur, France · On-site
Hermès Distribution France, réseau retail animé par les marchands d’Hermès au service de nos clients, est une division d’Hermès Sellier constituée d’un réseau de 23 magasins répartis sur le territoire français. Ces magas…
Skills: Sales, Customer Service, Clienteling, Visual Merchandising, Luxury Retail
Milan, Lombardy, Italy · On-site
CONTEXT As part of the strong development of its business with its Italian partners, Hermès has created a new entity to ensure quality control and to closely support them during the industrial transition led by its Métie…
Skills: Quality Control, Textile Engineering, Supplier Management, Problem Solving, Luxury Quality Standards
Sydney, New South Wales, Australia · On-site
The Opportunity The Hermès Chatswood Chase Boutique focuses on providing extraordinary service to all clients. This is a fantastic opportunity to join a dedicated team as a Sales Associate within the Hermès Maison and wo…
Skills: Customer service, Sales, Luxury retail, Clienteling, Visual merchandising
Charleville-Mézières, Grand Est, France · On-site
Missions Au sein de l’un des ateliers de la manufacture, l’artisan sellier maroquinier exerce un métier précis qui requiert un apprentissage rigoureux pour maîtriser les gestes, se familiariser avec les matières et les o…
Skills: Leatherworking, Saddlery, Manual dexterity, Attention to detail, Craftsmanship
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The Selling and Service Assistant provides clerical and operational support for boutique front and back of house activities, including processing transactions and managing after-sales services. They also assist the sales team with merchandising, stockroom replenishment, and maintaining high standards of client service.
Candidates should have at least one year of retail experience, preferably in a luxury environment, and possess strong communication and organizational skills. Proficiency with point-of-sale systems, cash handling, and Microsoft Office is strongly preferred.
Accurately record point of sales transaction at the register: processing sales, sends, repairs, assist in preparation of opening and closing procedures with management.
Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at point of sale.
Support of sales team with selling process: hanging merchandising, returning merchandise to floor, retrieving stock, physical preparation of stock room.
Organize and prioritize workstation and selling floor to support the sales effort: ensure all items (bags, boxes, notecards, ribbon, POS station and the like) are stocked at all times, maintain selling floor merchandising standards, straightening, filing in, etc.
Provide assistance as needed in stockroom operations: support all areas of merchandise flow including replenishment, physical EAS tagging, ticketing etc. Provides assistance as needed in physical inventory preparation.
Support of After Sales area as needed: Logging in repairs, contacting clients, maintaining active records.
Recording accurate and detailed CRM files that provide meaningful detail of purchase history and sales analysis.
Answering phones in a timely manner and exhibiting friendly and appropriate customer service.
1 year retail experience, in a luxury environment preferred.
Strong communication skills.
Experience with POS and/or cash handling strongly preferred.
Customer service oriented.
Ability to multi-task.
Detail oriented.
Strong organizational skills.
Computer skills: Microsoft Office.
Ability to handle difficult situations with grace, compassion and composure.
Ability to lift between 0-25 lbs. without assistance.
The hourly range for this position is $23.00 to $25.00. Actual rates are determined based on the job, location, and individual experience.
Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:
Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (18 DDO's, 12 company holidays, 2 wellbeing days, and sick & safe time)
Paid Parental Leave and Transition Time
401(k) and Roth Retirement Plan with company matching and profit sharing
Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support, and more!
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly crafted, beautiful objects made to stand the test of time.
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforces being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility, a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films “Footsteps Across the World” available on our website. Link here.
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [email protected]. Please do not submit resumes or applications to this email address.
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
Sharing a collective adventure
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.
Offices: 24, rue du Faubourg-Saint-Honoré, Paris, 75008, FR · 706 Madison Avenue Bridge, New York, NY 10037, US · 4-1, Ginza 5-chome, Chuo-ku, 104-0061 Tokyo, Japon, Tokyo, JP · 217 Middle Huaihai Road, Huangpu District, 200021, Shanghai, Chine continentale, Shangaï, CN · 7, Dosan-daero 45-gil, Gangnam-gu, 135-895 Séoul, Corée du Sud, Séoul, KR
Sharing a collective adventure
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.
Offices: 24, rue du Faubourg-Saint-Honoré, Paris, 75008, FR · 706 Madison Avenue Bridge, New York, NY 10037, US · 4-1, Ginza 5-chome, Chuo-ku, 104-0061 Tokyo, Japon, Tokyo, JP · 217 Middle Huaihai Road, Huangpu District, 200021, Shanghai, Chine continentale, Shangaï, CN · 7, Dosan-daero 45-gil, Gangnam-gu, 135-895 Séoul, Corée du Sud, Séoul, KR
