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HEMIC logoHEMIC

Underwriting Assistant - HIMI

Honolulu, Hawaii, United States · On-site

$21/hr–$23/hr

Entry level

Join us at HIMI, part of the HEMIC Family of Companies! Voted one of Hawai`i Business’ Best Places to Work for 6 Years in a Row! As a HIMI employee, you will get: People Who Care Voted one of Hawai`i Business&rsquo…

Skills: Detail-oriented, Organizational Skills, Time Management, Customer Service, Verbal Communication

HEMIC logo

Underwriting Assistant - HIMI

HEMIC

Honolulu, Hawaii, United States • On-site

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Entry level

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  • $21/hr–$23/hr
  • Full-time
  • 401k Match, Flex-time, Generous PTO, 15 Paid Holidays, Professional Development Support, Charitable Contribution Matching
  • Posted 11d ago
  • ~40 hrs/week

Responsibilities

The Underwriting Assistant provides administrative support to the underwriting department by managing the central service inbox and processing policy issuance, endorsements, and cancellations. They are responsible for maintaining policy database integrity and delivering high-quality customer service to agents and carrier partners.

Requirements

Candidates must be detail-oriented self-starters with strong organizational skills and a focus on customer service. Proficiency in Microsoft Office (Outlook, Excel, Word) and excellent communication skills are required.

Full job description

Join us at HIMI, part of the HEMIC Family of Companies!

 

Voted one of Hawaii Business&rsquo; Best Places to Work for 6 Years in a Row!</span></em></strong></p><p><span>&nbsp;</span></p><p><span>As a HIMI employee, you will get:</span></p><div><ul><li><strong><span>People Who Care</span></strong></li></ul></div><p><span>Voted one of Hawaii Business’ Best Places to Work, and Pacific Business News’ Best Workplaces, our business is founded on caring for Hawaii workers, Hawaii businesses, and each other.

  • Professional Growth

We’re passionate about your development. Whether it’s achieving a formal certification or attending a workshop to improve your communication skills, we will support and encourage you to grow.

  • Benefits & Perks

We offer competitive salary and best-in-class benefits, including a 401k match, flex-time, generous PTO, 15 paid holidays, and so much more!

  • Opportunity to Give Back

Giving back to our community is our kuleana and we offer numerous opportunities for our employees to take part - whether it be volunteering for a fundraiser, attending a charity walk, or getting a match for your charitable contributions.

 

Why our Underwriting Assistant is Important:

 

HIMI is a Managing General Agency and Third-Party Administrator dedicated to supporting Hawai`i’s businesses through customized insurance packages and expert insurance consulting. Our Underwriting Assistant plays a key role in delivering excellent customer service by servicing accounts, managing HIMI’s central inbox, managing processing and data entry responsibilities and providing administrative support to the underwriting department.

 

Essential Duties

 

  • Set up and assign new business applications and renewal files according to HIMI procedures and guidelines.
  • Manage and triage service inbox.
  • Process simple service requests.
  • Manage policy processing including policy issuance, endorsements, cancellations and reinstatements.
  • Manage and maintain policy database integrity including file creation and account status.
  • Comply with HIMI Service Standards. Meet service standard quality and timeliness guidelines for all HIMI carrier partners and their processes.
  • Establish good rapport with agents to promote positive relationships.
  • Promote a culture of outstanding customer service across the organization.
  • Support organization-wide and HIMI diversification initiatives including cross-selling and product offerings.
  • Other duties as assigned.

 

Requirements

 

  • Detail-oriented with strong organizational and time management skills.
  • Self-starter with the ability to work independently and collaboratively with a solutions-oriented mindset.
  • Strong customer service focus with excellent verbal and written communication skills.
  • Proficiency with Microsoft operating systems, including Outlook, Excel, and Word.

 

 

 

 

Position title

Underwriting Assistant

Department

HIMI – Underwriting

Work Arrangement

In-Person, HEMIC Tower

Reports To

Director, HEMIC Subsidiaries

Direct Reports

N/A

FLSA Status

☐  Exempt             ☒   Non-Exempt            Job Class:  2-Prof

Approved By:

 

Date Approved:

 

Reviewed:

N/A

NOTE:  The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification.  It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualification of employees assigned to this job.   Management has the right to add, revise or delete information in this description.  Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential duties of this position.

Related keywords

UnderwritingInsuranceManaging General AgencyThird-Party AdministratorPolicy IssuanceEndorsementsCancellationsReinstatementsData EntryMicrosoft OfficeCustomer ServiceAccount ServicingInsurance Consulting

About HEMIC

LinkedInVisit site

Proudly Taking Care of Hawai`i

Industry
Insurance
Company size
51-200 employees
Founded
1996
Headquarters
Honolulu, HI
LinkedIn followers
2,886

In 1996, HEMIC was founded to serve Hawaii’s businesses and workers, both large and small, now and in the future. This is not only our mission but our kuleana - and we take it very seriously. Today, the HEMIC Family of Companies can do more for your business. Each day at HEMIC, we work hard to help employers run safer, more productive businesses, to facilitate injured workers’ return to productive capacity, and to promote Hawaii’s economic strength and vitality. As a local company, we live and work here in Hawaii. We understand the needs and realities of what it means to do business here. The businesses and workers that we serve are our friends, family and community. As the leading provider of workers’ compensation insurance in the state of Hawaii, we insure over 7000 Hawaii businesses and protect over 75,000 workers. We are committed to serving Hawaii for many years to come, which means that we have an unwavering focus on sustaining the capital strength necessary to keep our financial promises in the future. As Hawaii’s only mutual insurance company, our accountability is to our policyholders, who are our shareholders. One example of HEMIC’s strength is our declaration of a $4 million dividend in 2023 – our 17th consecutive year of sharing financial success with our policyholders. Last year, over 80% of HEMIC policyholders received a dividend payment. As a leader in safety and loss prevention programs, we work to prevent injuries as well as care for them. We work hand-in-hand with employers and workers to educate, advocate and practice safety. If an injury on the job does occur, we work closely to ensure the employee receives timely care, optimal recovery and return to work. All of this takes a lot of hard work, but we consider the safety and productivity of Hawaii’s economy to be more than just our birthright – it is our kuleana.

Offices: 915 Fort Street, Suite 100, Honolulu, HI 96813, US

Workers'​ Compensation InsuranceInsuranceFinancial Services
View all jobs at HEMIC

About HEMIC

LinkedInVisit site

Proudly Taking Care of Hawai`i

Industry
Insurance
Company size
51-200 employees
Founded
1996
Headquarters
Honolulu, HI
LinkedIn followers
2,886

In 1996, HEMIC was founded to serve Hawaii’s businesses and workers, both large and small, now and in the future. This is not only our mission but our kuleana - and we take it very seriously. Today, the HEMIC Family of Companies can do more for your business. Each day at HEMIC, we work hard to help employers run safer, more productive businesses, to facilitate injured workers’ return to productive capacity, and to promote Hawaii’s economic strength and vitality. As a local company, we live and work here in Hawaii. We understand the needs and realities of what it means to do business here. The businesses and workers that we serve are our friends, family and community. As the leading provider of workers’ compensation insurance in the state of Hawaii, we insure over 7000 Hawaii businesses and protect over 75,000 workers. We are committed to serving Hawaii for many years to come, which means that we have an unwavering focus on sustaining the capital strength necessary to keep our financial promises in the future. As Hawaii’s only mutual insurance company, our accountability is to our policyholders, who are our shareholders. One example of HEMIC’s strength is our declaration of a $4 million dividend in 2023 – our 17th consecutive year of sharing financial success with our policyholders. Last year, over 80% of HEMIC policyholders received a dividend payment. As a leader in safety and loss prevention programs, we work to prevent injuries as well as care for them. We work hand-in-hand with employers and workers to educate, advocate and practice safety. If an injury on the job does occur, we work closely to ensure the employee receives timely care, optimal recovery and return to work. All of this takes a lot of hard work, but we consider the safety and productivity of Hawaii’s economy to be more than just our birthright – it is our kuleana.

Offices: 915 Fort Street, Suite 100, Honolulu, HI 96813, US

Workers'​ Compensation InsuranceInsuranceFinancial Services
View all jobs at HEMIC

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