Council Bluffs, Iowa, United States · On-site
Who We Are At Heartland Family Service, we believe that healthy families build healthy communities — and that starts with the people who show up for them every day. We’re a trauma-informed organization that l…
Skills: Program Management, Clinical Supervision, Medicaid Billing, Data Collection, Trauma-Informed Care
Omaha, Nebraska, United States · On-site
$41k–$52k/yr
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Case Management, Crisis Intervention, Client Assessment, Vocational Development, Skill Development
Omaha, Nebraska, United States · Remote Solely
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Coalition Building, Public Health, Policy Advocacy, Community Organizing, Project Management
Omaha, Nebraska, United States · On-site
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Graphic Design, Digital Platform Management, Project Management, Brand Stewardship, Website Content Management
Papillion, Nebraska, United States · On-site
$19/hr–$23/hr
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Case Management, Crisis Intervention, Care Coordination, Mental Health Assessment, Substance Use Support
Council Bluffs, Iowa, United States · On-site
$50k–$63k/yr
Founded in 1875, our agency has grown over the years to address most of the challenges children, adults, families, and communities face across the lifespan, including substance use, child abuse and neglect, domestic viol…
Skills: Individual Therapy, Group Therapy, ASAM Assessments, Trauma-Informed Care, Cognitive Behavioral Therapy
Papillion, Nebraska, United States · On-site
$54k–$68k/yr
Are you a skilled clinician who wants to do more than manage symptoms — you want to change trajectories? At Heartland Family Service’s Crisis Stabilization and Resource Center, every shift is an opportunity t…
Skills: Crisis Intervention, Mental Health Assessment, Individual Therapy, Group Therapy, De-escalation
Harlan, Iowa, United States · Hybrid
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Psychiatric Assessment, Medication Administration, Case Management, Crisis Intervention, Health Coaching
Harlan, Iowa, United States · On-site
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Psychiatric Assessment, Medication Administration, Case Management, Crisis Intervention, Trauma Informed Care
Council Bluffs, Iowa, United States · On-site
$41k–$52k/yr
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Case Management, Crisis Intervention, Comprehensive Assessment, Treatment Planning, Interpersonal Skills
Omaha, Nebraska, United States · On-site
$19/hr–$23/hr
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Case Management, Trauma Informed Care, Crisis Intervention, Substance Abuse Counseling, Patient Supervision
Omaha, Nebraska, United States · On-site
$19/hr–$23/hr
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Case Management, Trauma Informed Care, Crisis Intervention, Substance Abuse Counseling, Intake Coordination
Omaha, Nebraska, United States · On-site
$19/hr–$23/hr
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Case Management, Trauma Informed Care, Crisis Intervention, Substance Abuse Counseling, Intake Coordination
Omaha, Nebraska, United States · On-site
$19/hr–$23/hr
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Crisis Intervention, Case Management, Advocacy, Interpersonal Skills, Problem Solving
Council Bluffs, Iowa, United States · On-site
$19/hr–$23/hr
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Behavioral Health Assessment, Case Management, Motivational Interviewing, Insurance Benefit Verification, Referral Management
Omaha, Nebraska, United States · On-site
$19/hr–$23/hr
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Case Management, Trauma Informed Care, Crisis Intervention, Housing First Model, Outreach
Council Bluffs, Iowa, United States · On-site
$19/hr–$23/hr
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it enco…
Skills: Case Management, Care Coordination, Client Advocacy, Crisis Intervention, Documentation
Council Bluffs, Iowa, United States • On-site
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The Program Coordinator oversees the operations, performance metrics, and quality improvement of Assertive Community Treatment (ACT) teams. They provide direct supervision to staff and collaborate with clinical partners to ensure high-quality, integrated care for individuals with serious mental illness.
Requires a Bachelor's degree in Social Work, Psychology, or a related field, with a Master's preferred. Candidates need 3-5 years of experience with serious mental illness, including at least 2 years in a supervisory role and familiarity with ACT fidelity standards.
At Heartland Family Service, we believe that healthy families build healthy communities — and that starts with the people who show up for them every day. We’re a trauma-informed organization that leads with empathy, celebrates diversity, and knows that the best ideas come when everyone feels seen and heard.
If you’re driven by purpose, energized by complexity, and ready to lead a team doing some of the most meaningful work in our community — keep reading.
The ACT Coordinator is a dynamic leader at the heart of our Assertive Community Treatment program, bringing equal parts clinical insight, operational savvy, and genuine investment in the people they support. In this role, you will provide oversight of program performance, data collection, reporting, and quality improvement efforts across all three Heartland Family Service ACT teams while working most closely with the Council Bluffs ACT Team. You will partner with clinical staff and program leadership to ensure services remain effective, integrated, and aligned with ACT fidelity standards.
If you thrive on balancing the big picture with the day-to-day details, this is your opportunity to make a meaningful impact. Your work will help strengthen program operations, support staff success, and ensure individuals living with serious mental illness receive high-quality, community-based care.
Compensation: salary is based on total years of relevant experience.
Work Schedule: 40 hours per week (Monday through Friday, 8:30 a.m. to 5:00 p.m.)
Click to see benefits and company perks
Non-profit dedicated to strengthening individuals and families through advocacy, education, counseling, and services.
The mission of Heartland Family Service is to strengthen individuals, families, and communities through advocacy, education, counseling, and support services. We serve more than 120,000 people annually from locations in the Omaha metro and southwest Iowa. Help us create a community of opportunity. So everyone can.
Offices: 2101 South 42nd Street, Omaha, NE 68105, US · 6720 North 30th Street, Omaha, NE 68112, US · 1941 S 42nd Street, Suite 375, Omaha, NE 68105, US
Non-profit dedicated to strengthening individuals and families through advocacy, education, counseling, and services.
The mission of Heartland Family Service is to strengthen individuals, families, and communities through advocacy, education, counseling, and support services. We serve more than 120,000 people annually from locations in the Omaha metro and southwest Iowa. Help us create a community of opportunity. So everyone can.
Offices: 2101 South 42nd Street, Omaha, NE 68105, US · 6720 North 30th Street, Omaha, NE 68112, US · 1941 S 42nd Street, Suite 375, Omaha, NE 68105, US
