Reno, Nevada, United States · On-site
$19/hr
Job DetailsJob Location: Great Basin Federal Credit Union - Reno, NV 89511Position Type: Full TimeEducation Level: High SchoolSalary Range: $19.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: BankingAt Great …
Skills: Bilingual Spanish, Cash Handling, Customer Service, Financial Transactions, Cross Selling
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Perform a wide range of financial transactions for members with high accuracy and maintain precise records. Provide member services and make referrals to appropriate departments to increase member loyalty.
Requires a high school diploma or GED and one year of customer service experience involving cash handling. Must be proficient in Spanish and have a strong understanding of Spanish-speaking cultural differences.
Job DetailsJob Location: Great Basin Federal Credit Union - Reno, NV 89511Position Type: Full TimeEducation Level: High SchoolSalary Range: $19.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: BankingAt Great Basin Federal Credit Union, joining our team means becoming part of a culture that feels like family. We are committed to being member-loved by prioritizing relationships and creating meaningful connections, reflecting our passion for teamwork and shared success.
Stepping into our members’ shoes, understanding their feelings and perspectives.
Taking ownership, finding solutions, and following through.
Going above and beyond to impress our members and each other.
Being knowledgeable, accurate, and efficient.
Acting with integrity and professionalism.
Showing genuine appreciation.
Guided by these service promises, we’ve expanded into 13 counties across Northern Nevada and continue to grow.
If you’re passionate, collaborative, and ready to make a difference, we’d love to meet you!
The bilingual teller creates a remarkable experience consistent with our brand personality, core values, service promises, mission, and vision with all internal and external relationships. Perform a wide range of transactions to serve members by receiving or paying out funds with high accuracy. Maintain accurate transactional records. Provide a variety of member savings, share draft/checking, and credit account transactions. Make referrals to the appropriate credit union department or team member with the intention of increasing member loyalty.
Qualifications
High School diploma or GED equivalent
Strong knowledge of language and cultural differences amongst Spanish-speaking countries
1 year in a customer service capacity which included cash handling experience, preferably in a credit union, bank, or other financial institution
Credit union products, services, and policies
Operate a personal computer and associated windows-based software
Operate standard office equipment such as fax, copy and 10-key adding machines
Provide service to all members in the lobby in a timely manner
Perform minor math calculations
Organize time and duties effectively
Communicate effectively and professionally with members and the public
Work independently and quickly
Pay attention to details, be proficient and accurate
Be flexible and handle more than one task at a time
Handle cash accurately
Cross sell in order to achieve established goals
Physical Requirements (approximate percentage of day spent)
Standing- 50%
Sitting- 20%
Bending-2%
Squatting- 1%
Walking- 20%
Lifting- 5% 5-15 lbs
Twisting-1%
Driving- 1%*
This position works extensively with our members, both internal and external. Job is performed in branch office location,
handling transactions primarily in person, but also over the telephone.
Duties performed are in an office environment. May occasionally require traveling to branches to fill in as Teller as
needed or to attend meetings or classes.
Why just bank when you can belong.
Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees has grown to a community chartered credit union serving over 15,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our mission: We provide an honest, fair, and personal banking experience. Our vision: To be member-loved. Our Core Values: Culture: We nurture creativity, personal growth, and belonging. Empowerment: We empower people to take control of their lives. Relationships: We value our relationships and cultivate them in order to achieve common goals and mutual loyalty. Education: We are committed to enriching the lives of others through education. Community: We actively support our community through leadership, participation, and financial commitment. Knowledge: We know our members and community so well, we anticipate their needs and deliver incredible value when, where, and how they want it. We promise to: Act with integrity and professionalism. Be knowledgeable, accurate, and efficient. Take ownership. Find a solution. Follow through. Do more than expected. Impress someone Show appreciation.
Offices: 9770 S Virginia St, Reno, Nevada 89511, US · 9600 S. McCarran Blvd., Reno, Nv 89523, US · 295 Los Altos Pkwy., Suite 105, Sparks, NV 89436, US
Why just bank when you can belong.
Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees has grown to a community chartered credit union serving over 15,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our mission: We provide an honest, fair, and personal banking experience. Our vision: To be member-loved. Our Core Values: Culture: We nurture creativity, personal growth, and belonging. Empowerment: We empower people to take control of their lives. Relationships: We value our relationships and cultivate them in order to achieve common goals and mutual loyalty. Education: We are committed to enriching the lives of others through education. Community: We actively support our community through leadership, participation, and financial commitment. Knowledge: We know our members and community so well, we anticipate their needs and deliver incredible value when, where, and how they want it. We promise to: Act with integrity and professionalism. Be knowledgeable, accurate, and efficient. Take ownership. Find a solution. Follow through. Do more than expected. Impress someone Show appreciation.
Offices: 9770 S Virginia St, Reno, Nevada 89511, US · 9600 S. McCarran Blvd., Reno, Nv 89523, US · 295 Los Altos Pkwy., Suite 105, Sparks, NV 89436, US
