Harrisburg, Pennsylvania, United States · On-site
$22/hr–$23/hr
Job DetailsJob Location: Harrisburg Campus - Harrisburg, PA 17110Position Type: Full TimeSalary Range: $22.21 - $23.52 HourlyPosition: Thrive Coach Department: Mission Services Reports to: Director of Mission Services St…
Skills: Case Management, Service Navigation, Coaching Methodologies, Motivational Interviewing, Workforce Development
Middletown, Pennsylvania, United States · On-site
$19/hr
Job DetailsLevel: EntryJob Location: Middletown Facility - Middletown, PA 17057Position Type: Full TimeSalary Range: $19.75 HourlyJob Shift: DayJob Category: TransportationPosition: Warehouse Specialist II Department: Tr…
Skills: Forklift Operation, Warehouse Management System (WMS), Powered Industrial Equipment, Loading and Unloading, Inventory Tracking
Upper Macungie Township, Pennsylvania, United States · On-site
$16/hr
Job DetailsJob Location: Fogelsville Store - Fogelsville, PA 18051Position Type: Full TimeSalary Range: $16.00 HourlyPosition: Customer Service Coordinator Department: Donated Goods Retail Reports to: Store Manager Statu…
Skills: Customer Service, Retail Operations, Staff Training, Cash Handling, Merchandising
Tredyffrin Township, Pennsylvania, United States · On-site
$14/hr
Job DetailsJob Location: Berwyn Store - Berwyn, PA 19312Position Type: Part TimeSalary Range: $14.50 HourlyJob Shift: AnyPosition: Merchandise Processor Department: Donated Goods Retail Reports to: Production Manager Sta…
Skills: Sorting, Pricing, Tagging, Stocking, Inventory Rotation
Phoenixville, Pennsylvania, United States · On-site
$14/hr
Job DetailsJob Location: Phoenixville Store - Phoenixville, PA 19460Position Type: Full TimeSalary Range: $14.50 HourlyPosition: Merchandise Processor Department: Donated Goods Retail Reports to: Production Manager Statu…
Skills: Sorting, Pricing, Tagging, Stocking, Inventory Rotation
Lemoyne, Pennsylvania, United States · On-site
$13/hr
Job DetailsLevel: EntryJob Location: Lemoyne Store - Lemoyne, PA 17043Position Type: Part TimeEducation Level: NoneSalary Range: $13.50 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: RetailPosition: Sales Assoc…
Skills: Customer Service, Cashiering, Visual Merchandising, POS Operation, Inventory Rotation
Tredyffrin Township, Pennsylvania, United States · On-site
$15/hr
Job DetailsJob Location: Berwyn Store - Berwyn, PA 19312Position Type: Part TimeSalary Range: $15.75 HourlyJob Shift: AnyPosition: Donor Service Representative Department: Donated Goods Retail Reports to: Production Mana…
Skills: Customer Service, Donation Processing, Inventory Management, Material Handling, Communication
Mount Joy Township, Pennsylvania, United States · On-site
$15/hr
Job DetailsJob Location: Elizabethtown Store - Elizabethtown, PA 17022Position Type: Part TimeSalary Range: $15.75 HourlyPosition: Donor Service Representative Department: Donated Goods Retail Reports to: Production Mana…
Skills: Customer Service, Donation Processing, Material Handling, Inventory Pricing, Communication Skills
York, Pennsylvania, United States · On-site
Job DetailsJob Location: York Rt 30 - York, PA 17404Position Type: Part TimePosition: Sales Associate Department: Donated Goods Retail Reports to: Customer Service Manager Status: Non-Exempt Goodwill Keystone Area is com…
Skills: Customer Service, Cash Handling, POS Operation, Visual Merchandising, Inventory Rotation
New Garden Township, Pennsylvania, United States · On-site
$15/hr
Job DetailsJob Location: Avondale Store - Avondale, PA 19311Position Type: Part TimeSalary Range: $15.75 HourlyPosition: Donor Service Representative Department: Donated Goods Retail Reports to: Production Manager Status…
Skills: Customer Service, Donation Processing, Inventory Management, Material Handling, Communication
Tredyffrin Township, Pennsylvania, United States · On-site
$41k/yr
Job DetailsJob Location: Berwyn Store - Berwyn, PA 19312Position Type: Full TimeSalary Range: $40,560.00 Salary/yearPosition: Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Ex…
Skills: Retail Management, Staff Training, Performance Evaluation, Merchandising, Inventory Management
Pottsville, Pennsylvania, United States · On-site
$14/hr
Job DetailsJob Location: Cressona - Pottsville, PA 17901Position Type: Part TimeSalary Range: $14.50 HourlyPosition: Merchandise Processor Department: Donated Goods Retail Reports to: Production Manager Status: Non-Exemp…
Skills: Sorting, Pricing, Tagging, Stocking, Inventory Rotation
Allentown, Pennsylvania, United States · On-site
$14/hr
Job DetailsJob Location: Tilghman Store - Allentown, PA 18104Position Type: Part TimeSalary Range: $14.50 HourlyPosition: Merchandise Processor Department: Donated Goods Retail Reports to: Production Manager Status: Non-…
Skills: Sorting, Pricing, Tagging, Stocking, Inventory Rotation
Lancaster Township, Pennsylvania, United States · On-site
$17/hr
Job DetailsJob Location: PIBH Regency Square - Lancaster, PA 17603Position Type: Part TimeSalary Range: $17.93 HourlyPosition: License Technician – Photo ID Center Department: Business Services Reports to: Photo Li…
Skills: Customer Service, Identity Verification, Equipment Maintenance, Documentation Review, Security Procedures
Burnham, Pennsylvania, United States · On-site
$14/hr
Job DetailsLevel: EntryJob Location: Burnham Store - Burnham, PA 17009Position Type: Full TimeSalary Range: $14.50 HourlyJob Shift: AnyJob Category: RetailPosition: Merchandise Processor Department: Donated Goods Retail …
Skills: Donation Processing, Sorting, Pricing, Tagging, Stocking
Warminster, Pennsylvania, United States · On-site
$15/hr
Job DetailsLevel: EntryJob Location: Warminster Store - Warminster, PA 18974Position Type: Part TimeEducation Level: NoneSalary Range: $15.75 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: RetailPosition: Don…
Skills: Customer Service, Donation Processing, Inventory Management, Physical Stamina, Communication Skills
Ephrata, Pennsylvania, United States · On-site
$14/hr
Job DetailsJob Location: Ephrata Store - Ephrata, PA 17522Position Type: Full TimeSalary Range: $14.50 HourlyPosition: Merchandise Processor Department: Donated Goods Retail Reports to: Production Manager Status: Non-Exe…
Skills: Sorting, Pricing, Tagging, Stocking, Inventory Rotation
Mechanicsburg, Pennsylvania, United States · On-site
$67k/yr
Job DetailsJob Location: Hampden Twp Store - Mechanicsburg, PA 17050Position Type: Full TimeSalary Range: $67,180.00 HourlyPosition: Store Manager Department: Donated Goods Retail Reports to: Retail District Director Sta…
Skills: Staff Management, Financial Data Analysis, Visual Merchandising, Inventory Management, Budgeting
Chambersburg, Pennsylvania, United States · On-site
$15/hr
Job DetailsJob Location: Chambersburg Store - Chambersburg, PA 17201Position Type: Part TimeSalary Range: $15.75 HourlyJob Shift: AnyPosition: Donor Service Representative Department: Donated Goods Retail Reports to: Pro…
Skills: Customer Service, Donation Processing, Material Handling, Inventory Pricing, Communication
Chambersburg, Pennsylvania, United States · On-site
$14/hr
Job DetailsJob Location: Chambersburg Store - Chambersburg, PA 17201Position Type: Full TimeSalary Range: $14.50 HourlyJob Shift: DayPosition: Merchandise Processor Department: Donated Goods Retail Reports to: Production…
Skills: Sorting, Pricing, Tagging, Stocking, Inventory Rotation
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The Thrive Coach provides intensive case management and service navigation to help employees overcome barriers to employment stability. They develop individualized success plans and connect staff with community resources to support long-term personal and professional growth.
Candidates should have a degree in Human Services or equivalent experience, with a preference for those skilled in coaching and workforce development. A valid driver's license and the ability to work a non-traditional schedule including evenings and weekends are required.
Job DetailsJob Location: Harrisburg Campus - Harrisburg, PA 17110Position Type: Full TimeSalary Range: $22.21 - $23.52 HourlyPosition: Thrive Coach
Reports to: Director of Mission Services
Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
Summary
The Thrive Coach helps Goodwill employees overcome barriers to employment stability while supporting long-term personal, educational, and career growth. Through coaching, service navigation, and resource connection, the Coach empowers employees to thrive personally and professionally.
Provide intensive, mission-driven case management and service navigation to employees working for Goodwill Keystone Area (GKA).
Utilize the Thrive and Flourish Matrix as the primary framework for assessing employee wellbeing, identifying barriers, measuring progress, and developing individualized success plans. Monitor employee progress and outcomes utilizing established program metrics and reporting tools.
Provide hands-on guidance and individualized solutions in areas including, but not limited to: housing stability, mental health, healthcare, transportation access, financial empowerment, technological literacy, self-advocacy, problem-solving, and utilizing community resources.
Assist employees in identifying career pathways within GKA and the broader labor market, including skills development, credential attainment, educational opportunities, promotions, and family-sustaining employment goals.
Serves as a neutral support resource and facilitator to help employees and their managers work collaboratively toward successful outcomes.
Maintains quarterly visits to assigned stores within territory based on established schedule; attends established store meetings as requested and/or schedules store meetings as needed to market/discuss services provided with employees and managers.
Maintains accurate documentation within 24 hours of the meeting by entering case notes, program referrals, and employee progress directly into the Datatracks case management software.
Develops strong working relationships and collaborates with colleagues across various teams. Communicates progress, systemic barrier trends, and individual team member concerns directly to the Director of Mission Services.
Champions GKA’s community engagement initiatives and actively builds relationships with outside agencies, non-profits, and basic needs resources to expand the support network available to employees.
Analyze employee trends and identify recurring barriers impacting retention, engagement, advancement, and wellbeing. Provide recommendations to leadership regarding opportunities for organizational improvement.
Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.
Maintains appropriate confidentiality while balancing employee privacy, organizational policies, and mandatory reporting requirements.
Communicates progress, problems, and concerns to the Director of Mission Services.
Bachelor's degree in Human Services or a related field preferred; or Associate's degree in Human Services with two (2) years of relevant work experience; or High School diploma or GED equivalent and four (4) years of relevant work experience that enables the individual to meet the expectations of the position.
Skills/Abilities/Qualifications
Training in coaching methodologies, motivational interviewing, workforce development, case management, or related disciplines preferred. Additional professional development may be required.
Bilingual in Spanish is preferred.
Experience working with diverse populations, including people with low incomes, providing case management, advising, support services and/or information and referrals.
Experience working with persons in crisis preferred.
Experience with teaching, training, facilitating or tutoring in the post-secondary realm preferred.
Highly developed ability to problem solve.
Strong time management and organizational skills.
Must have a valid driver’s license, reliable vehicle, and satisfactorily complete a motor vehicle check on an annual basis.
Be willing to travel within assigned territory to meet the needs of participants and agencies/organizations that support them.
Be willing to work a non-traditional work schedule that will include evenings and weekends.
Must be able to work independently, coordinate weekly schedules and travel.
Proficiency in Microsoft Office Suite.
Must complete and successfully pass Criminal Record Check, Child Abuse Clearance and FBI Clearance.
Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.
More than just a store.
Goodwill Keystone Area (GKA), a nonprofit organization, covers a 22-county territory in southeastern and central PA and is a member of the Goodwill Industries International. Our Mission: We advance sustainability so that individuals and families can thrive and flourish. So how do we do this? We recycle donations into training, paychecks, careers, and opportunities to thrive and flourish. By doing this, we will impact generations and help create a pathway to self sufficiency. Learn more and find a store or donation center near you at www.yourgoodwill.org
Offices: 1150 Goodwill Dr., Harrisburg, PA 17101, US · 3001 St Lawrence Ave, Reading, PA 19606, US · 1048 N Plum St, Lancaster, PA 17603, US · 1901 Lehigh St, Allentown, PA 18103, US
More than just a store.
Goodwill Keystone Area (GKA), a nonprofit organization, covers a 22-county territory in southeastern and central PA and is a member of the Goodwill Industries International. Our Mission: We advance sustainability so that individuals and families can thrive and flourish. So how do we do this? We recycle donations into training, paychecks, careers, and opportunities to thrive and flourish. By doing this, we will impact generations and help create a pathway to self sufficiency. Learn more and find a store or donation center near you at www.yourgoodwill.org
Offices: 1150 Goodwill Dr., Harrisburg, PA 17101, US · 3001 St Lawrence Ave, Reading, PA 19606, US · 1048 N Plum St, Lancaster, PA 17603, US · 1901 Lehigh St, Allentown, PA 18103, US
