City of Brisbane, Queensland, Australia · On-site
Drive Membership Growth. Coach Your Team. Create Unforgettable Member Experiences. The Opportunity As a Membership Manager, you’re the heartbeat of your club, leading a high-energy team of Member Support Consultants to d…
Skills: Sales management, Team leadership, Customer service, Member retention, Coaching
City of Brisbane, Queensland, Australia · On-site
Build a Thriving Club. Inspire Your Team. Change Lives Through Fitness. The Opportunity Goodlife Health Clubs are vibrant, community-driven spaces where energy is high, and no two days are the same. As a Club Manager, yo…
Skills: Sales management, Leadership, Budgeting, Profit and loss analysis, Staff recruitment
City of Brisbane, Queensland, Australia · Hybrid
Turn Energy into Impact - Lead Instructors, Ignite the Studio and Inspire Members to Move. The Opportunity At Goodlife Health Clubs, group fitness is where energy, community and results come together. As a Group Fitness …
Skills: Group fitness instruction, Team leadership, Staff recruitment, Timetabling, Staff coaching
Melbourne, Victoria, Australia · On-site
$65k/yr
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity: Sales Consultants (known at Goodlife as Member…
Skills: Sales, Customer service, Communication, Lead generation, Relationship building
Adelaide, South Australia, Australia · On-site
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity: Sales Consultants (known at Goodlife as Member…
Skills: Sales, Customer Service, Communication, Problem Solving, Relationship Building
City of Canning, Western Australia, Australia · On-site
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity: Sales Consultants (known at Goodlife as Member…
Skills: Sales, Lead Generation, Customer Relationship Management, Communication, Problem Solving
City of Canning, Western Australia, Australia · On-site
Drive Membership Growth. Coach Your Team. Create Unforgettable Member Experiences. The Opportunity As a Membership Manager, you’re the heartbeat of your club, leading a high-energy team of Member Support Consultants to d…
Skills: Sales Management, Customer Service, Team Leadership, KPI Management, Customer Retention
Melbourne, Victoria, Australia · On-site
Drive Membership Growth. Coach Your Team. Create Unforgettable Member Experiences. The Opportunity As a Membership Manager, you’re the heartbeat of your club, leading a high-energy team of Member Support Consultants to d…
Skills: Sales Management, Customer Service, Team Leadership, KPI Management, Customer Retention
City of Brisbane, Queensland, Australia · On-site
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity: Sales Consultants (known at Goodlife as Member…
Skills: Sales, Lead Generation, Customer Relationship Management, Communication, Problem Solving
City of Brisbane, Queensland, Australia · On-site
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity: Sales Consultants (known at Goodlife as Member…
Skills: Sales, Lead Generation, Customer Relationship Management, Communication, Problem Solving
City of Brisbane, Queensland, Australia · On-site
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity: Sales Consultants (known at Goodlife as Member…
Skills: Sales, Lead Generation, Customer Relationship Management, Communication, Problem Solving
Melbourne, Victoria, Australia · On-site
Build a Thriving Club. Inspire Your Team. Change Lives Through Fitness. The Opportunity Goodlife Health Clubs are vibrant, community-driven spaces where energy is high, and no two days are the same. As a Club Manager, yo…
Skills: People Leadership, Commercial Insight, Operational Excellence, Sales Management, P&L Management
Melbourne, Victoria, Australia · On-site
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity: Sales Consultants (known at Goodlife as Member…
Skills: Sales, Lead Generation, Customer Relationship Management, Communication, Problem Solving
City of Brisbane, Queensland, Australia · On-site
Turn Energy into Impact - Lead Instructors, Ignite the Studio and Inspire Members to Move. The Opportunity At Goodlife Health Clubs, group fitness is where energy, community and results come together. As a Group Fitness …
Skills: Team Leadership, Staff Mentoring, Timetabling, Recruitment, Budget Management
City of Brisbane, Queensland, Australia · On-site
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity: Sales Consultants (known at Goodlife as Member…
Skills: Sales, Lead Generation, Customer Relationship Management, Communication, Problem Solving
Rockhampton, Queensland, Australia · On-site
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity: Sales Consultants (known at Goodlife as Member…
Skills: Sales, Lead Generation, Customer Relationship Management, Communication, Problem Solving
City of Melville, Western Australia, Australia · On-site
Turn Passion into Progress - Lead Trainers, Grow Careers and Help Members Change Their Lives. The Opportunity As a Personal Training Manager at Goodlife Health Clubs, you’re the driving force behind a thriving PT communi…
Skills: Recruitment, Mentoring, Team Leadership, Business Management, Financial Administration
City of Brisbane, Queensland, Australia · On-site
Turn Passion into Progress - Lead Trainers, Grow Careers and Help Members Change Their Lives. The Opportunity As a Personal Training Manager at Goodlife Health Clubs, you’re the driving force behind a thriving PT communi…
Skills: Recruitment, Mentoring, Team Leadership, Business Management, Financial Administration
City of Moreton Bay, Queensland, Australia · On-site
Turn Passion into Progress - Lead Trainers, Grow Careers and Help Members Change Their Lives. The Opportunity As a Personal Training Manager at Goodlife Health Clubs, you’re the driving force behind a thriving PT communi…
Skills: Recruitment, Mentoring, Team Leadership, Business Management, Financial Administration
City of Brisbane, Queensland, Australia · On-site
Turn Energy into Impact - Lead Instructors, Ignite the Studio and Inspire Members to Move. The Opportunity At Goodlife Health Clubs, group fitness is where energy, community and results come together. As a Group Fitness …
Skills: Team Leadership, Staff Mentoring, Timetabling, Recruitment, Budget Management
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The Membership Manager is responsible for driving membership growth and managing the daily workflow of the Member Support Consultants team. They must ensure sales targets are met while maintaining exceptional service standards and fostering a positive member experience.
Candidates must have proven experience in sales, customer service, and team management with a strong ability to hit KPIs. A current First Aid and CPR certificate is required, along with proficiency in business computer systems and sales techniques.
As a Membership Manager, you’re the heartbeat of your club, leading a high-energy team of Member Support Consultants to drive membership growth and keep the club buzzing. You’ll be all-in on both attracting new members and keeping current members inspired, engaged, and coming back for more.
You own the full member journey, from joiners to leavers, and make sure front desk operations and service standards are nothing short of exceptional. As a coach and mentor, you empower your team with the skills, confidence, and clarity to smash their goals. With sharp sales smarts, commercial insight, and people-first leadership, you’ll shape a culture that excites prospects to join and motivates members to stick with their fitness journey.
At Goodlife, your leadership doesn’t just hit sales targets, it empowers your team and members to reach their personal best and transform their lives.
Manage the daily workflow of the club's MSC team ensuring the club reaches monthly sales targets
Achieve your own individual proportionate monthly and annual sales targets to contribute to the success of the team
Create a structure to ensure that the MSC team achieves their daily minimum performance criteria
Assist with the delivery of sales training to develop the MSC team
Achieve member retention and growth budgets on a monthly basis
Ensure that enquiries via phone, email or in person are responded to within 24 hours
Support the Club and Regional Manager in developing initiatives to drive membership growth
Support the Club Manager in developing the MSC fortnightly roster
Able to demonstrate proven sales and customer service experience with a clear ability to hit KPIs
An understanding of the cycle of selling, and various sales techniques including up-selling and cross-selling
Previous experience of managing the customer journey to achieve successful customer outcomes – an understanding of customer retention strategies and metrics is highly regarded
Previous experience of managing and mentoring a team
Ability to set and motivate others towards a goal
Experience using business computer systems
Current First Aid and CPR certificates
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.
Base salary + uncapped commissions with realistic earnings of $80k+
A free all club access, 24/7 Goodlife membership
Additional benefits include anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
You’ll join a high-energy team that celebrates wins, supports each other, and thrives on helping members achieve incredible results
Career paths to club management and opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.
As both a service provider and employer our mission is simple: Move people to achieve great things.
Apply Now!
Please click 'Apply' to submit a resume and cover letter that details your experience, attributes, and achievements.
Our commitment to diversity & inclusion:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic self at work.
We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.
About Fitness & Lifestyle Group:
Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.
FLG's portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 300+ locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.
Goodlife supports more than 270,000 members to live healthier, happier and more active lives
Established in 2002, Goodlife Health Clubs is one of Australia’s fastest-growing and most esteemed gym networks. With 97 full-service health clubs across the country, Goodlife supports more than 270,000 members to live healthier, happier and more active lives. Along with industry-leading programs, state-of-the-art equipment, 24/7 access and Reformer Pilates, Goodlife also offers a wide range of flexible and affordable membership options, to make health and fitness accessible to everybody. Goodlife is 100% owned by Fitness & Lifestyle Group, with a club network comprised entirely of company-owned health clubs.
Offices: 176 Montague Rd, South Brisbane, Queensland 4101, AU
Goodlife supports more than 270,000 members to live healthier, happier and more active lives
Established in 2002, Goodlife Health Clubs is one of Australia’s fastest-growing and most esteemed gym networks. With 97 full-service health clubs across the country, Goodlife supports more than 270,000 members to live healthier, happier and more active lives. Along with industry-leading programs, state-of-the-art equipment, 24/7 access and Reformer Pilates, Goodlife also offers a wide range of flexible and affordable membership options, to make health and fitness accessible to everybody. Goodlife is 100% owned by Fitness & Lifestyle Group, with a club network comprised entirely of company-owned health clubs.
Offices: 176 Montague Rd, South Brisbane, Queensland 4101, AU
