Jobs at GMASS, Inc. (Now Hiring) — 36 open

G MASS is seeking a highly motivated KYC Client Onboarding Analyst to join one of our Investment Banking clients as they continue to grow their Capital Markets business in Europe. You will play a pivotal role in supporting the build-out and management of the end-to-end onboarding (Transition) function across Capital Markets, focusing primarily on low-touch client onboarding for businesses in the UK and Ireland.

Key Responsibilities:

• Champion a client-focused culture to deepen relationships and leverage the Bank’s global network, systems, and expertise.
• Work with the Client Chaperone and Prime Services Transition teams to build out an efficient onboarding process across CMF and FX products.
• Independently manage the front-to-back onboarding of low-touch clients (banks, brokers, and cash counterparties), liaising with business units, Credit, KYC, Legal, and Operations teams to facilitate go-lives.
• Prioritise and manage the onboarding pipeline to optimise resource use and ensure efficient client activation.
• Serve as the single point of contact for low-touch clients throughout the relationship lifecycle, managing onboarding items pre- and post-go-live.
• Provide regular updates to Prime Services Sales Desks, Desk Heads, and Business Managers in Asia and AMER
• Manage projects from a business perspective, including regulatory initiatives, client refreshes, and remediation.
• Maintain high standards of operational risk management, regulatory compliance, and adherence to internal policies.
• Foster a high-performance, inclusive work environment aligned with the Bank’s values and strategy.

Client Relations Focus:

• Ensure a smooth and client-centric onboarding experience by coordinating all onboarding elements - Credit, KYC, Legal, and Operational Set-Up - with minimal client disruption.

Key Partnerships:

• Collaborate closely with Capital Markets Sales Desks and senior stakeholders to manage onboarding priorities and drive efficiencies.
• Act as a key liaison between business units and operational teams while remaining distinct from daily KYC onboarding team activities.
• 2+ years experience in the finance industry with a strong interest in financial markets.
• Solid background in Capital Markets with working knowledge of FICC, Equities, Prime Services, and client onboarding processes.
• Understanding of derivatives products and applicable regulations.
• Proven client focus and extensive experience in client-facing roles.
• Strong communication, prioritisation, and organisational skills.
• Experience managing relationships with business desks and senior internal stakeholders.

Initial 12-month contract

Competitive salary