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Full-time
high school, bachelor degree
On-the-job Training, Mentorship, Career Advancement Opportunities
Posted 37d ago
Apply by Oct 4
~40 hrs/week
Remote in Lexington, Kentucky, United States
Responsibilities
Act as the first point of contact for clients to provide guidance on benefit plans, coverage, and eligibility. Support clients through the enrollment process and collaborate with internal teams to resolve service issues.
Requirements
This is an entry-level role requiring strong communication skills and a customer-first attitude. Basic computer proficiency is required, while a high school diploma or previous administrative experience is preferred.
Full job description
Join Our Growing Team as a Benefits Representative – No Experience Required!
Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you!
Position: Entry-Level Benefits Representative
We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit.
Responsibilities:
Assist current clients via phone and online platforms with account inquiries and product guidance.
Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
Support clients through benefits enrollment, changes, and troubleshooting.
Keep documentation and support resources up-to-date for both internal teams and clients.
Help identify client needs and offer appropriate product solutions.
Collaborate with internal teams to resolve issues and improve service delivery.
Stay informed on industry trends, company updates, and benefit regulations.
Qualifications:
Strong communication and active listening skills.
A customer-first attitude and genuine desire to help others.
Self-motivated with the ability to work independently and in a team setting.
Detail-oriented and able to manage multiple priorities effectively.
Basic computer skills, including comfort with tools like Zoom and CRM platforms.
Flexible, coachable, and eager to learn and grow.
Preferred (but not required):
High school diploma or equivalent (college degree a plus).
Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you!
What We Offer:
Comprehensive on-the-job training and mentorship.
A supportive, inclusive work culture.
Clear pathways for career advancement.
The opportunity to make a positive impact every day.
Ready to Launch Your Career?
We’re not just looking for employees—we’re building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team as a Benefits Representative.
PLEASE RESPOND BACK BY EMAIL WITH YOUR RESUME ATTACHED TO BE CONSIDERED FOR THE POSITION
***Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Lexington KY 40504.
"Success is not final, failure is not fatal: it is the courage to continue that counts"
-Winston Churchill
Industry
Financial Services
Company size
51-200 employees
Founded
2020
Headquarters
Concord, California
LinkedIn followers
6,100
Our organization has a long history and rich tradition of partnering with the labor community through national and local leaders, advocating for key issues and campaigns, and investing in a public policy agenda that reflects the core values of importance to all working people.
Offices: 4005 Port Chicago Hwy, Suite 225, Concord, California 94520, US
"Success is not final, failure is not fatal: it is the courage to continue that counts"
-Winston Churchill
Industry
Financial Services
Company size
51-200 employees
Founded
2020
Headquarters
Concord, California
LinkedIn followers
6,100
Our organization has a long history and rich tradition of partnering with the labor community through national and local leaders, advocating for key issues and campaigns, and investing in a public policy agenda that reflects the core values of importance to all working people.
Offices: 4005 Port Chicago Hwy, Suite 225, Concord, California 94520, US