Mumbai, Maharashtra, India · On-site
Global Industrial SYX Services Private Limited is a subsidiary of a US based company called Global Industrial Company (NYSE: GIC). We are registered under the Companies Act, 1956, and provide information technology servi…
Skills: Customer Experience, Quality Audits, Mentoring, Case Resolution, Communication Skills
Mumbai, Maharashtra, India · On-site
Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million…
Skills: Inbound Sales, Quality Auditing, Mentorship, Negotiation, Microsoft Excel
Mumbai, Maharashtra, India · On-site
Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million…
Skills: Pricing Analysis, Financial Modeling, AI/Machine Learning Applications, Pricing Software, Excel
Robbinsville Township, New Jersey, United States · On-site
Global Industrial About Global Industrial Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range…
Skills: Cherry Picker Operation, Reach Truck Operation, RF Scanner, Order Picking, Material Handling
Robbinsville Township, New Jersey, United States · On-site
Global Industrial About Global Industrial Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range…
Skills: Cherry Picker Operation, Reach Truck Operation, RF Scanner, Order Picking, Material Handling
Mumbai, Maharashtra, India · On-site
Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million…
Skills: Customer Service, Sales, Order Management, Conflict Resolution, Suggestive Selling
Robbinsville Township, New Jersey, United States · On-site
Global Industrial About Global Industrial Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range…
Skills: Cherry Picker operation, Reach Truck operation, RF scanner, Material handling, Warehouse operations
Sugar Hill, Georgia, United States · On-site
Global Industrial About Global Industrial Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range…
Skills: Cherry Picker operation, Reach Truck operation, RF Scanner, Material handling, Warehouse operations
Sugar Hill, Georgia, United States · On-site
Global Industrial About Global Industrial Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range…
Skills: Cherry Picker, Reach Truck, RF Scanner, Material Handling, Warehouse Operations
Sugar Hill, Georgia, United States · On-site
Global Industrial About Global Industrial Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range…
Skills: RF scanner, Forklift operation, Electric pallet jack, Warehouse operations, Order picking
Sugar Hill, Georgia, United States · On-site
Global Industrial About Global Industrial Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range…
Skills: RF Scanner, Forklift Operation, Electric Pallet Jack, Order Picking, Inventory Management
Sugar Hill, Georgia, United States · On-site
Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million…
Skills: Troubleshooting, Equipment Maintenance, Customer Relations, Technical Communication, Time Management
Town of North Hempstead, New York, United States · On-site
Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million…
Skills: Verbal Communication, Written Communication, Persuasion, B2B Sales, Microsoft Word
Henderson, Nevada, United States · On-site
Global Industrial About Global Industrial Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range…
Skills: Sales Support, Customer Service, Order Processing, Quote Generation, RFP/RFQ Assistance
Sugar Hill, Georgia, United States · On-site
Global Industrial About Global Industrial Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range…
Skills: RF Scanner, Forklift Operation, Electric Pallet Jack, Order Picking, Inventory Verification
Sugar Hill, Georgia, United States · On-site
Global Industrial About Global Industrial Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range…
Skills: Cherry Picker operation, Reach Truck operation, RF scanner, Material handling, Order fulfillment
Sugar Hill, Georgia, United States · On-site
Global Industrial Corporate Overview For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We car…
Skills: Cherry Picker operation, Reach Truck operation, RF scanner, Material handling, Warehouse operations
Pleasant Prairie, Wisconsin, United States · On-site
Global Industrial About Global Industrial Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range…
Skills: Cherry Picker, Reach Truck, RF Scanner, Warehouse Operations, Material Handling
DeSoto, Texas, United States · On-site
Global Industrial Corporate Overview For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We car…
Skills: Preventive Maintenance, Facility Management, Material Handling Equipment, Vendor Management, Team Leadership
Town of North Hempstead, New York, United States · On-site
Global Industrial About Global Industrial Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range…
Skills: Self-funded Medical Plan Management, ERISA Compliance, ACA Compliance, HIPAA Compliance, COBRA Compliance
Mumbai, Maharashtra, India • On-site
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Handle customer inquiries efficiently while conducting quality audits and providing mentorship to other representatives. The role involves investigating defects, resolving complex cases, and supporting operational tasks alongside the team leader.
Requires a minimum of 1 year of experience in chat or email support specifically within Global Industrial. Candidates must possess strong communication skills and basic proficiency in Microsoft Office tools.
SYX Services Private Limited is a subsidiary of a US based company called Global Industrial Company (NYSE: GIC). We are registered under the Companies Act, 1956, and provide information technology services solely to Global Industrial Company and its subsidiaries located in the United States and Canada. Our operations started in July, 2011 and we are now a 70-member team comprised of Java developers, SAP professionals, .net developers, Oracle developers, a creative team and a Web Chat team. For over 70 years Global Industrial Company through its operating subsidiaries has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America
• Responsibilities: Handling customer inquiries and concerns timely and efficiently.
• Working for 4 hours on assigned skillset
• Conduct live quality audits /SBS throughout the team
• Shadowing Team leader for managing operational tasks
• Investigate, identify defects and provide accurate resolution for cases in a timely manner
• Out calling Customer, Warehouse or Vendor for getting an end to end resolution
• Consulting across business operations, providing mentorship, and contributing specialized knowledge.
• Mentor representatives on taking ownership and handling complex issues
Qualifications:
• Minimum 1 years’ experience in chat/email in Global Industrial.
• Disciplined self-starter with strong work ethic
• Strong organizational, administrative and time management skills
• Demonstrated success in mentoring agents.
• Excellent oral/written communication skills.
• Basic knowledge in Microsoft Excel, PowerPoint and Word.
We Can Supply That
We can supply that. It’s more than just our slogan. More than our mantra. It’s our state of mind. At Global Industrial, we operate with one singular mission: to help your business run like a well-oiled machine. Over 75 years of industrial-strength know-how is built into each one of our products, helping us pave the way as an industry leader to supply a diverse and ever-changing product portfolio to corporations, institutions, government agencies, and consumers across North America. From material handling to janitorial and maintenance solutions, including our line of Global Industrial Exclusive Brands, “We can supply that.” is at the heart of everything we do. Every time you do business with us. Need the right partner for the here and now? We can supply that. Global Industrial is listed on the New York Stock Exchange (GIC). Our world headquarters is located in Port Washington, New York.
Offices: 11 Harbor Park Drive, Port Washington, New York 11050, US · 2505 Mill Center Parkway, Buford, GA 30518, US · 24 Applegate Drive, Robbinsville, NJ 08691, US · 11200 West Parkland Avenue, Suite 100, Milwaukee, Wisconsin 53224, US · 2560 Anthem Village Dr, 160, Henderson, Nevada 89052, US
We Can Supply That
We can supply that. It’s more than just our slogan. More than our mantra. It’s our state of mind. At Global Industrial, we operate with one singular mission: to help your business run like a well-oiled machine. Over 75 years of industrial-strength know-how is built into each one of our products, helping us pave the way as an industry leader to supply a diverse and ever-changing product portfolio to corporations, institutions, government agencies, and consumers across North America. From material handling to janitorial and maintenance solutions, including our line of Global Industrial Exclusive Brands, “We can supply that.” is at the heart of everything we do. Every time you do business with us. Need the right partner for the here and now? We can supply that. Global Industrial is listed on the New York Stock Exchange (GIC). Our world headquarters is located in Port Washington, New York.
Offices: 11 Harbor Park Drive, Port Washington, New York 11050, US · 2505 Mill Center Parkway, Buford, GA 30518, US · 24 Applegate Drive, Robbinsville, NJ 08691, US · 11200 West Parkland Avenue, Suite 100, Milwaukee, Wisconsin 53224, US · 2560 Anthem Village Dr, 160, Henderson, Nevada 89052, US
