Ottawa, Ontario, Canada · On-site
"What can I do for you?" is your mantra. We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at o…
Skills: Customer service, Communication skills, Problem solving, Interpersonal skills, Computer skills
Montreal, Quebec, Canada · On-site
You're the behind-the-scenes mastermind ! We're looking for an energetic, jovial person with a knack for "making the day" for those he or she comes into contact with through spontaneous attentions. The Conference Porter …
Skills: Customer Service, Event Setup, Time Management, Adaptability, Teamwork
Toronto, Ontario, Canada · On-site
Hospitality is in your blood. Does listening to and advising others come naturally to you? We're looking for a Server who really enjoys taking care of people. This energetic person offers attentive service and knows how …
Skills: Customer Service, Menu Knowledge, Order Taking, Food And Beverage Service, Stress Management
Brossard, Quebec, Canada · On-site
"What can I do for you?" is your mantra. We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at o…
Skills: Customer Service, Communication Skills, Problem Solving, Listening Skills, Computer Skills
Goffs, Nova Scotia, Canada · On-site
Germain Hôtels works as a team with GDI services to meet its housekeeping staffing requirements. We partner with them to offer quality training and competitive employment conditions. This successful association sim…
Skills: Housekeeping, Cleaning, Time Management, Physical Stamina, English Communication
Goffs, Nova Scotia, Canada · On-site
"What can I do for you?" is your mantra! We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at o…
Skills: Customer Service, Communication Skills, Conflict Resolution, Listening Skills, Opera PMS
Toronto, Ontario, Canada · On-site
Are your best culinary successes driven by passion? That’s wonderful; we are looking for someone who is passionate about quality—both in taste and presentation—for a cook position. Mise en place, prepar…
Skills: Mise En Place, Food Preparation, Dish Assembly, Organizational Skills, Culinary Techniques
Toronto, Ontario, Canada · On-site
Are your best culinary successes driven by passion? That’s wonderful; we are looking for someone who is passionate about quality—both in taste and presentation—for a cook position. Mise en place, prepar…
Skills: Mise En Place, Food Preparation, Dish Assembly, Organizational Skills, Culinary Techniques
Toronto, Ontario, Canada · On-site
$48k–$60k/yr
Reporting to the Chef the Junior Sous-Chef is responsible for managing the kitchen team during the preparation of all food items, while ensuring the highest level of guest service. WHAT YOU'LL DO Understanding, adhering …
Skills: Kitchen Management, Food Preparation, Plating, Time Management, Team Leadership
Quebec, Quebec, Canada · On-site
"What can I do for you?" is your mantra! We are looking for someone versatile and attentive, driven by the desire to create memorable experiences for our guests. As a Commis, you will help prepare the breakfast service, …
Skills: Breakfast Preparation, Buffet Management, Customer Service, Dishwashing, Inventory Management
St. John's, Newfoundland and Labrador, Canada · On-site
Hospitality is in your blood! A runner is the dynamic link that keeps the team moving forward seamlessly. Whether it's delivering crucial items or swiftly executing tasks, their speed and efficiency are essential for the…
Skills: Communication, Teamwork, Stress Management, Pressure Management, Physical Stamina
St. John's, Newfoundland and Labrador, Canada · On-site
You always make the best toast! We're looking for a Bartender with interpersonal skills who enjoys meticulously executing recipes or proposing classic or original drinks, while taking good care of our guests. They’…
Skills: Interpersonal Skills, Recipe Execution, Customer Service, Beverage Preparation, Inventory Optimization
Toronto, Ontario, Canada · On-site
Are your best culinary successes driven by passion? That’s wonderful; we are looking for someone who is passionate about quality—both in taste and presentation—for a breakfast cook position. Mise en pla…
Skills: Mise En Place, Food Preparation, Dish Assembly, Organizational Skills, Culinary Techniques
Brossard, Quebec, Canada · On-site
Your calm temperament vibrates to the rhythm of the night Are you a night owl who enjoys working in an unpredictable environment where initiative is an undeniable asset? We're looking for an autonomous Night Auditor with…
Skills: Night Audit, Accounting, Guest Relations, Emergency Decision Making, Communication
Toronto, Ontario, Canada · On-site
Doer with a knack for neatness Punctual and committed, do you want to be part of a close-knit team that shares a clear goal? We are looking for an efficient and hard-working team member to ensure that our room attendants…
Skills: Housekeeping, Time Management, Physical Stamina, Priority Management, Furniture Assembly
Ontario, Canada · On-site
Your calm temperament vibrates to the rhythm of the night. Are you a night owl who enjoys working in an unpredictable environment where initiative is an undeniable asset? We're looking for an autonomous Night Auditor wit…
Skills: Night Audit Accounting, Guest Relations, Reconciling Deposits, Account Chargebacks, Emergency Decision Making
Ottawa, Ontario, Canada · On-site
$67k–$84k/yr
Lead the culinary experience across every table, service, and event. At Alt Hotel Ottawa Airport, the kitchen is an essential part of the guest experience. We’re looking for an Executive Chef who will lead the full…
Skills: Culinary Leadership, Menu Development, Banquet Management, Catering Services, Team Coaching
Quebec, Quebec, Canada · Hybrid
Relevant de la Gestionnaire de paie et en collaboration avec le département de la comptabilité, le commis à la paie est responsable, et ce, sans s’y limiter de supporter le département d…
Skills: Payroll Processing, Employee File Management, Collective Agreement Compliance, Work Permit Tracking, Payroll Reporting
Montreal, Quebec, Canada · On-site
"What can I do for you?" is your mantra! We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at o…
Skills: Customer service, Communication skills, Problem solving, Interpersonal skills, Computer skills
Quebec, Quebec, Canada · Hybrid
Vous faites des données un allié de l’expérience invitée Derrière chaque donnée, il y a une interaction, une préférence, une décision ou une occasion d…
Skills: Data Governance, Data Quality, Business Intelligence, Business Analysis, Data Architecture
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Guest Services Agent is responsible for managing guest check-ins and check-outs while providing personalized assistance to ensure a memorable stay. They must also resolve guest concerns proactively and collaborate with other departments to maintain high service standards.
Candidates should possess excellent communication skills and a natural orientation toward customer service. Proficiency in computer systems, specifically Opera PMS, and a diploma in hospitality are considered assets for this role.
"What can I do for you?" is your mantra.
We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests have a memorable stay.
WHAT YOU'LL DO
WHAT YOU'LL BRING
WHAT WE OFFER
Hiring hourly rate: $21,93
This position is unionized, and compensation is set as per the current collective agreement.
Apply - we look forward to hearing from you!
Germain Hotels may use artificial intelligence-enabled tools to support the screening and assessment of applications. All hiring decisions are made by our HR team and hiring managers based on each candidate’s skills, experience, qualifications and alignment with the role requirements.
A Canadian family business known for its exceptional hospitality and the unique style of its hotels and restaurants.
Germain Hotels is first and foremost a family business that has been in operation for three generations. We are behind Le Germain, Alt, and Escad hotels across Canada. Among the 50 best-managed companies in the country, we have made a name for ourselves through our attentive and personalized service, the iconic style of our hotels and restaurants, and our innovative practices. With us, one thing is certain the well-being of those we host and our team is our priority. QC Registration Numbers Le Germain Hotel Quebec: 13057 Le Germain Hotel & Spa Charlevoix: 241872 Le Germain Hotel Montreal: 150975 Alt Hotel Quebec: 023623 Alt Hotel Montreal: 150975 Alt Hotel Quartier DIX30: 221933 Escad Hotel Quartier DIX30: 297223
Offices: 1200, rue Des-Sœurs-Du-Bon-Pasteur, local 500, Québec, Québec G1S 0B1, CA · 120 Rue Peel, Montreal, Quebec H3C 0L8, CA · 2050 Rue Mansfield, Montreal, Quebec H3A 1Y9, CA · 899 Centre St SW, Calgary, Alberta T2G 1B8, CA · 30 Mercer St, Toronto, Ontario M5V 1H3, CA
A Canadian family business known for its exceptional hospitality and the unique style of its hotels and restaurants.
Germain Hotels is first and foremost a family business that has been in operation for three generations. We are behind Le Germain, Alt, and Escad hotels across Canada. Among the 50 best-managed companies in the country, we have made a name for ourselves through our attentive and personalized service, the iconic style of our hotels and restaurants, and our innovative practices. With us, one thing is certain the well-being of those we host and our team is our priority. QC Registration Numbers Le Germain Hotel Quebec: 13057 Le Germain Hotel & Spa Charlevoix: 241872 Le Germain Hotel Montreal: 150975 Alt Hotel Quebec: 023623 Alt Hotel Montreal: 150975 Alt Hotel Quartier DIX30: 221933 Escad Hotel Quartier DIX30: 297223
Offices: 1200, rue Des-Sœurs-Du-Bon-Pasteur, local 500, Québec, Québec G1S 0B1, CA · 120 Rue Peel, Montreal, Quebec H3C 0L8, CA · 2050 Rue Mansfield, Montreal, Quebec H3A 1Y9, CA · 899 Centre St SW, Calgary, Alberta T2G 1B8, CA · 30 Mercer St, Toronto, Ontario M5V 1H3, CA
