Poway, California, United States · Hybrid
$20/hr–$32/hr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Customer Service, Interpersonal Skills, Problem Solving, Empathy, Multitasking
Palo Alto, California, United States · Hybrid
$150k–$300k/yr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Data Engineering, People Management, API Design, Data Pipeline Construction, Relational Databases
Tucson, Arizona, United States · Hybrid
$114k–$212k/yr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Instructional Design, Learning Experience Design, Project Management, Stakeholder Management, Data Analysis
Palo Alto, California, United States · Hybrid
$60k–$150k/yr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Incident Response, Digital Forensics, Cloud Security, Root Cause Analysis, MITRE ATT&CK
Tennessee, United States · Hybrid
$32/hr–$49/hr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Auto Damage Assessment, Customer Service, Claims Settlement, Technical Knowledge, Mechanical Aptitude
Virginia Beach, Virginia, United States · Hybrid
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Legal Research, Legal Brief Writing, Litigation, Insurance Defense, Personal Injury Law
Palo Alto, California, United States · Hybrid
$140k–$300k/yr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Enterprise Architecture, Agentic AI, Microservices, Cloud Platforms, Python
Palo Alto, California, United States · Remote OK
$110k–$260k/yr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: System Design, Distributed Systems, Java, Go, Python
Bethesda, Maryland, United States · Hybrid
$210k–$350k/yr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Commercial Contracting, Legal Leadership, Contract Lifecycle Management (CLM), Technology Transactions, SaaS Agreements
Philadelphia, Pennsylvania, United States · Hybrid
$113k–$175k/yr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Litigation, Insurance Defense, Personal Injury Law, Legal Research, Brief Writing
Bethesda, Maryland, United States · Hybrid
$100k–$158k/yr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Budgeting, FP&A, Financial Operations, Variance Analysis, Executive Reporting
Philadelphia, Pennsylvania, United States · Hybrid
$113k–$175k/yr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Litigation, Insurance Defense, Personal Injury Law, Legal Research, Brief Writing
Bethesda, Maryland, United States · Hybrid
$122k–$190k/yr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Sports Marketing, Experiential Marketing, Strategic Planning, Partnership Management, Portfolio Innovation
Dallas, Texas, United States · Hybrid
$26/hr–$39/hr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Claims Processing, Customer Service, Investigation, Problem Solving, Empathy
Palo Alto, California, United States · Hybrid
$147k–$230k/yr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Product Management, Artificial Intelligence, Machine Learning, Strategic Planning, Data Governance
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage incoming calls and messages to assist policyholders with coverage needs, billing inquiries, and policy updates. Resolve customer concerns and identify cross-selling opportunities to enhance customer satisfaction.
Requires a high school diploma or GED and at least one year of customer-facing experience. Candidates must be available to work evenings, weekends, and holidays.
Why Join GEICO?
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.
Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
Customer Service Representative
Your Impact at GEICO
As an Auto Customer Service Representative, you’ll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service.
What Makes This Opportunity Exciting?
Compensation & Incentives:
Starting Salary: $20.86 per hour / $42,032.90 annually.
Differentials: +10% for evening shifts; +20% for weekends.
Benefits:
Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).
Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).
401(k) with up to 6% match, vested immediately.
GEICO Strive, upfront tuition assistance program (up to $5,250 annually).
Professional Growth:
Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.
Workplace Flexibility:
Complete in-office training, then opportunity to work 80% on-site and 20% off-site.
Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines.
Office Location: 14111 Danielson St Poway, CA 92064-6886
How You’ll Make a Difference
Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations.
Problem Resolution: Resolve customer concerns, ensuring a positive experience.
Product Knowledge: Stay informed about GEICO’s products and identify cross-selling opportunities to assist customers.
Meaningful Impact: Enhance customer satisfaction through meaningful interactions.
What We’re Looking For
Experience & Qualifications:
Minimum of 1 year of customer-facing experience required; 3+ years preferred.
Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
Active Personal Lines or Property & Casualty license preferred (training and exam fees provided).
High School Diploma or GED required; College degree preferred.
Core Skills:
Strong customer service, interpersonal, problem-solving, and empathy skills.
Adaptable, detail-oriented, and able to prioritize and multitask across platforms.
Availability:
Available to work evenings, weekends, and holidays.
#geico500
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
The GEICO Pledge:
Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
Great Careers: Personalized development programs, mentorship, and certification assistance.
Great Culture: Inclusive and collaborative culture rooted in shared success.
Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
It Feels Good to GEICO.
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States.
Offices: 7272 Wisconsin Ave, Bethesda, Maryland 20814, US · 5260 Western Avenue, Chevy Chase, MD 20815, US · 8000 Lincoln Dr E, Marlton, NJ 08053, US · 101 W 103rd St, Indianapolis, IN 46290, US · 1 Geico Blvd, Fredericksburg, Virginia 22406, US
It Feels Good to GEICO.
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States.
Offices: 7272 Wisconsin Ave, Bethesda, Maryland 20814, US · 5260 Western Avenue, Chevy Chase, MD 20815, US · 8000 Lincoln Dr E, Marlton, NJ 08053, US · 101 W 103rd St, Indianapolis, IN 46290, US · 1 Geico Blvd, Fredericksburg, Virginia 22406, US
