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Full-time
high school
Paid Time Off, 401k With Company Match, Company Sponsored Life Insurance, Medical Plan, Dental Plan, Vision Plan
Posted 28d ago
Apply by Jul 16
~40 hrs/week
Responsibilities
Provides administrative support for the meal ordering process within a multi-airline unit. Responsibilities include handling telephone calls, generating billing information, and producing check sheets for flight loads.
Requirements
Requires a high school diploma and one year of general office experience. Candidates must possess basic math skills, computer knowledge, and effective communication abilities.
Full job description
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Position is responsible for providing administrative support for the meal ordering process in a multi-airline unit.
Main Duties and Responsibilities: • Answers all incoming telephone calls and dispatches calls appropriately. • Generates billing information, produces check sheets and receives flight loads/meal counts. • Performs other duties as assigned by the Unit Manager.
Qualifications
Education: • High School Diploma
Work Experience: • 1 year of general office experience
Technical Skills: (Certification, Licenses and Registration) • Must be detail oriented and organized • Must have very good basic math skills • Some computer knowledge required • Good work attendance and work performance
Language / Communication Skills: • Effective oral communication skills Job Dimensions
Geographic Responsibility: Unit
Type of Employment: Full-time / Part-time
Travel %: None
Exemption Classification: Non-Exempt
Internal Relationships: Unit employees
External Relationships: N/a
Work Environment / Requirements of the Job: Normal Office Environment
Direct Line Manager (Title): GM, Unit or Dir, Supply Chain, or Spv, Ops
Dotted Line Manager (Title, if applicable): N/A
Number of Direct Reports: N/A
Number of Dotted Line Reports:
Estimated Total Size of Team: 2
gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills • Engaging – Understanding others, Team Leadership and Developing People • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus.
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:
Excellence
We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.
Passion
Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
Responsibility
We care about what we do, and we understand the impact we have on others and the planet.
We always look out for each other –creating a safe workplace environment is everyone’s responsibility.
Respect
Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Candidates will be required to go through Pre-employment drug screen, criminal background check, and/or airport fingerprinting.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
Shaping the future of Inflight Hospitality.
At gategroup, we are the global leader in airline catering, retail-on-board, and hospitality services, enhancing the passenger experience at 35,000 feet and beyond.
Headquartered in Zurich, Switzerland, our footprint spans over 200 operating units across 60+ countries and territories, making us the most extensive catering network in the aviation industry. Every day, we proudly serve millions of travelers, partnering with the world’s top airlines to deliver memorable culinary moments and seamless retail experiences.
Driven by innovation, advanced technology, and operational excellence, our teams design and deliver premium food and service solutions tailored to the dynamic needs of modern air travel.
From gourmet meals to intelligent retail programs, our mission is simple:
To elevate every journey.
Shaping the future of Inflight Hospitality.
At gategroup, we are the global leader in airline catering, retail-on-board, and hospitality services, enhancing the passenger experience at 35,000 feet and beyond.
Headquartered in Zurich, Switzerland, our footprint spans over 200 operating units across 60+ countries and territories, making us the most extensive catering network in the aviation industry. Every day, we proudly serve millions of travelers, partnering with the world’s top airlines to deliver memorable culinary moments and seamless retail experiences.
Driven by innovation, advanced technology, and operational excellence, our teams design and deliver premium food and service solutions tailored to the dynamic needs of modern air travel.
From gourmet meals to intelligent retail programs, our mission is simple:
To elevate every journey.