West Hartford, Connecticut, United States · Remote Solely
Mid level
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Claims Management, Workers Compensation, Analytical Skills, Problem Solving, Customer Service
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West Hartford, Connecticut, United States · Remote Solely
Mid level
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Claims Management, Workers Compensation, Analytical Skills, Problem Solving, Customer Service
Sacramento, California, United States · Remote Solely
Senior+
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Workers Compensation Claims, Team Leadership, Performance Management, Adjuster Hiring, Training and Development
Lower Allen Township, Pennsylvania, United States · Remote OK
Senior+
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Workers Compensation Claims, Team Leadership, Performance Management, Adjuster Training, Client Communication
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Senior Claims Adjuster Workers Compensation - NY Desk
Syracuse, New York, United States · Remote OK
Mid level
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Claims Management, Workers Compensation, Analytical Skills, Problem Solving, Customer Service
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem:…
Skills: Client Service Management, Claims Management, Renewal Process Management, Risk Management, Relationship Building
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem:…
Rolling Meadows, Illinois, United States · Remote OK
Senior
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Team Management, Client Relationship Management, Cost Of Risk Analysis, Strategic Planning, Resource Mobilization
Senior Workers Compensation Claims Adjuster - California
Glendale, California, United States · Remote OK
Senior
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Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowerin…
Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowerin…
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Claims Management, Workers Compensation, Stakeholder Management, Case Management, Customer Service
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem:…
Rolling Meadows, Illinois, United States · Remote OK
Senior
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Rolling Meadows, Illinois, United States · On-site
Senior+
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Rolling Meadows, Illinois, United States · Remote OK
Senior
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Workers Compensation Claims, Claims Auditing, Process Management, Leadership, Technical Training
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Full-time
high school, bachelor degree
Medical plans, Dental plans, Vision plans, Life insurance, Accident insurance, 401(K)
Posted 25d ago
Apply by Jul 13
~40 hrs/week
Remote in Hartford, Connecticut, United States
Responsibilities
Manage and resolve complex workers compensation claims by analyzing exposure and planning appropriate courses of action. Coordinate with various parties to ensure effective communication and provide empathetic customer service to claimants.
Requirements
Requires a high school diploma and at least 3 years of experience adjusting workers compensation claims, including lost time and litigation. Must possess active adjusters' licenses for Connecticut and Massachusetts.
Full job description
Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview
Jurisdictions: CT, MA
Licenses: Must have state license or reciprocal.
Location: This role is fully remote work.
How you'll make an impact
Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
About You
As a key member of our experienced Claims Adjuster team, you will:
Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.
Ideal candidates for this position will have: • Claims Background: Minimum 3 years of experience adjusting a workers compensation desk, including lost time/indemnity and litigation. • Jurisdictional Experience: CT, MA • Active Adjusters' licenses: Must have state license or reciprocal.
REQUIRED QUALIFICATIONS:
• High School Diploma. • Minimum of 3 years related claims experience. • Appropriately licensed and/or certified in all states in which claims are being handled. • Knowledge of accepted industry standards and practices. • Computer experience with related claims and business software.
DESIRED: • Bachelor's Degree
#LI-Remote
#LI-AB2
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Click Hereto review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Helping people and companies prevent, manage and overcome the impact of risk
Industry
Insurance
Company size
5,001-10,000 employees
Founded
1962
Headquarters
Rolling Meadows, Illinois
LinkedIn followers
96,752
About Gallagher Bassett:
We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.
Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.
Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
We have operations in the United States, Australia, and the United Kingdom.
Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Offices: 2850 Golf Rd, Rolling Meadows, Illinois 60008, US
Property/Casualty Third Party AdministratorClaims ManagementInformation ManagementManaged CareRisk ControlAppraisal Servicesand Workers' CompensationE-CommerceRisk ManagementCosmetics
Helping people and companies prevent, manage and overcome the impact of risk
Industry
Insurance
Company size
5,001-10,000 employees
Founded
1962
Headquarters
Rolling Meadows, Illinois
LinkedIn followers
96,752
About Gallagher Bassett:
We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.
Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.
Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
We have operations in the United States, Australia, and the United Kingdom.
Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Offices: 2850 Golf Rd, Rolling Meadows, Illinois 60008, US
Property/Casualty Third Party AdministratorClaims ManagementInformation ManagementManaged CareRisk ControlAppraisal Servicesand Workers' CompensationE-CommerceRisk ManagementCosmetics