Muskingum County, Ohio, United States · Remote Solely
$27k–$39k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Customer service, Healthcare, Communication skills, Active listening, Empathy
Muskingum County, Ohio, United States · Hybrid
$48k–$69k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Customer Service, Public Speaking, Healthcare Billing, Claims Research, Microsoft Excel
Muskingum County, Ohio, United States · Remote OK
$65k–$93k/yr
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Skills: Project Management, Budget Development, Risk Mitigation, Stakeholder Management, Executive Presentation
Perry County, Ohio, United States · Remote OK
$56k–$79k/yr
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Skills: Project Management, Budget Development, Risk Mitigation, Stakeholder Management, SOW Preparation
Montgomery, Alabama, United States · On-site
$27k–$39k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Written communication, Verbal communication, Telephone etiquette, Multitasking, Microsoft Outlook
Muskingum County, Ohio, United States · Remote OK
$85k–$121k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Test Management, PBM Experience, Medicaid Pharmacy, Claims Adjudication, NCPDP Transactions
Muskingum County, Ohio, United States · Remote Solely
$65k–$93k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Business analysis, Medicaid, Medicare, SQL, Microsoft Excel
Perry County, Ohio, United States · Remote Solely
$68k–$97k/yr
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Skills: Power BI, Databricks, ETL, ELT, Spark
Muskingum County, Ohio, United States · Remote Solely
$65k–$92k/yr
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Skills: Azure, AWS, SSL Certificate Management, Firewall Maintenance, Disaster Recovery
Muskingum County, Ohio, United States · Remote OK
$65k–$93k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Business Analysis, Medicaid and Medicare Knowledge, SQL, Microsoft Excel, Application Lifecycle Management (ALM)
Bangalore South, Karnataka, India · On-site
Workforce Management - Senior Scheduler This role is strictly involved in business analysis, requirements documentation, and healthcare reference data support activities and does not involve direct access to Protected He…
Skills: Workforce Scheduling, Workforce Planning, Verint WFM, NICE IEX, NICE CXone
Camp Hill, Pennsylvania, United States · Hybrid
$31k–$44k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Data entry, Claims processing, 10-key typing, Microsoft Office, Excel
Perry County, Ohio, United States · Remote OK
$87k–$124k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Project Management, Project Planning, Risk Mitigation, Budget Management, Stakeholder Management
Muskingum County, Ohio, United States · Remote Solely
$75k–$95k/yr
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Skills: Unix, C programming, Pro*C, SQL, Batch development
Perry County, Ohio, United States · Remote OK
$81k–$116k/yr
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Skills: Identity And Access Management, Information Security, Vulnerability Management, Compliance Management, Technology Audit
Perry County, Ohio, United States · On-site
$93k–$133k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Software Engineering, Solution Delivery, Technical Program Leadership, Agile, SAFe
Muskingum County, Ohio, United States · Remote Solely
$103k–$148k/yr
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Skills: Care Management, Healthcare Industry, Essette Platform, Product Launching, Product Requirements Writing
Raleigh, North Carolina, United States · Hybrid
$36k–$44k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Subrogation, Claims Management, Case Management, Microsoft Word, Microsoft Excel
Perry County, Ohio, United States · Remote OK
$69k–$99k/yr
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Skills: Business Analysis, SQL, AWS Cloud, User Acceptance Testing (UAT), Requirement Gathering
Indianapolis, Indiana, United States · Hybrid
$35k–$50k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Provider Enrollment, Provider Relations, Credentialing, Healthcare Operations, Medical Billing
Muskingum County, Ohio, United States • Remote Solely
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The role involves managing inbound and outbound communications via phone, email, and chat to assist members and providers with inquiries. Responsibilities include researching claims, verifying insurance coverage, and documenting interactions accurately within a CRM system.
Candidates must have a high school diploma or GED and 1-2 years of customer service experience, preferably in a healthcare setting. Strong organizational, communication, and multitasking skills are required to navigate multiple systems and provide compassionate support.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
We are seeking a dedicated and empathetic professional to join our team in a customer contact role focused on delivering exceptional customer service to members, providers, and other stakeholders. This position involves managing inbound and/or outbound communications via phone, email, chat, portals, and secure correspondence systems. Responsibilities include researching claims, verifying insurance coverage, resolving inquiries, and ensuring compliance with healthcare regulations. The ideal candidate will follow established scripts and guidelines, demonstrate strong attention to detail, and consistently provide high-quality, positive contact experiences.
The pay range for this position is $27,200.00 - $38,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
The people who build careers at Gainwell Technologies share one thing: they want their work to matter. Here, it does. We're the essential ingredient that makes Medicaid work. For more than 50 years, we've combined our sweeping scale and technology to turn complex policies into thriving programs. We act as the crucial connection bringing the U.S. healthcare ecosystem together, and we partner with state agencies to modernize public health. Our solutions translate complex member data into meaningful action. We streamline administration, connect vital systems, and drive efficiency. This gives providers more time to focus on delivering quality care to the people who need it most. When we bring Medicaid touchpoints to life, members thrive. From fighting fraud and recovering improper payments to speeding up verifications, every solution we deploy expands what's possible for the future of healthcare. Less burden, more mission. Gainwell.
Offices: United States, US
The people who build careers at Gainwell Technologies share one thing: they want their work to matter. Here, it does. We're the essential ingredient that makes Medicaid work. For more than 50 years, we've combined our sweeping scale and technology to turn complex policies into thriving programs. We act as the crucial connection bringing the U.S. healthcare ecosystem together, and we partner with state agencies to modernize public health. Our solutions translate complex member data into meaningful action. We streamline administration, connect vital systems, and drive efficiency. This gives providers more time to focus on delivering quality care to the people who need it most. When we bring Medicaid touchpoints to life, members thrive. From fighting fraud and recovering improper payments to speeding up verifications, every solution we deploy expands what's possible for the future of healthcare. Less burden, more mission. Gainwell.
Offices: United States, US
