Description We are seeking a dedicated and personable Relationship Banker to join our team, serving as a trusted financial advisor for our valued customers. In this role, you will deliver an exceptional banking experienc…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Posted 13d ago
~40 hrs/week
Responsibilities
Serve as a trusted financial advisor by providing personalized banking solutions and fostering long-term customer relationships. Manage daily branch operations including teller functions, account maintenance, and regulatory compliance.
Requirements
Requires a high school diploma and previous experience in banking or financial services, specifically with cash handling and teller duties. Candidates must possess strong professional presence, math skills, and the ability to work a flexible schedule.
Full job description
Description
We are seeking a dedicated and personable Relationship Banker to join our team, serving as a trusted financial advisor for our valued customers. In this role, you will deliver an exceptional banking experience by providing personalized service, understanding customer needs, and offering tailored financial solutions. Your expertise will help foster long-term relationships and support our customers' financial wellness.
Customer Experience & Service
Create a welcoming, personalized experience for every customer—warm greeting, eye contact, and use of their name.
Provide fast, friendly, and accurate service across all teller and platform responsibilities.
Actively listen and uncover customer needs to ensure the right products, services, and solutions are recommended.
Support customers through a full range of transactions, account questions, and service requests.
Educate customers on the bank’s digital tools, services, and features that simplify their financial life.
Relationship Building & Sales Support
Engage customers in meaningful conversations to understand financial goals and identify opportunities.
Recommend appropriate products and services that support customer needs and help grow the relationship.
Maintain documentation of conversations, needs identified, and solutions offered.
Refer customers to specialists (loans, financial services, business banking) when appropriate.
Operational Excellence
Perform teller functions following all bank policies, procedures, and compliance requirements.
Complete account openings, maintenance, and closings with accuracy and efficiency.
Maintain up-to-date product knowledge and stay informed on new offerings and enhancements.
Balance cash drawers daily and resolve discrepancies promptly.
Follow security procedures and support branch opening/closing routines.
Compliance & Risk Management
Uphold confidentiality standards and always safeguard customer information.
Complete all required compliance and regulatory training on schedule.
Ensure all customer identification and account-opening protocols (including CIP) are followed without exception.
Team & Culture
Demonstrate the bank’s core values in all interactions with customers, colleagues, and community members.
Contribute to a positive, team-oriented branch environment.
Support other branch locations as needed.
The job duties listed are in no way all encompassing.Other duties, responsibilities and qualifications may be required and/or assigned as necessary.This position requires regulatory compliance.
Requirements
High school diploma or equivalent.
Strong customer service skills with a positive, professional presence.
Previous banking or financial services experience required.
Cash-handling and teller experience strongly required.
Solid math, computer, and data-entry accuracy.
Ability to prioritize, multitask, and adapt to varying customer needs.
Ability to stand for extended periods and handle detailed work.
Willingness to work a flexible schedule and travel to other branches when necessary.
FVSBank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
Banking. Made Personal. A local, community bank offering banking solutions for your business and personal needs.
Industry
Financial Services
Company size
51-200 employees
Founded
1934
Headquarters
Fond du Lac, WI
LinkedIn followers
544
Fox Valley Savings Bank is a local financial partner to Northeastern Wisconsin, serving Fond du Lac, Oshkosh, Waupun and surrounding communities.
FVSBank began business in Fond du Lac, Wisconsin in 1934 and subsequently expanded to serve the Oshkosh and Waupun areas. Our goal was to provide a safe place for people to deposit their money, and a trusted source for loans. Today, our financial strength allows us to provide the same services as the big box banks – locally – to individuals, families and small- to medium-size businesses.
What Fox Valley Savings Bank can offer you?
We understand that you have a long list of choices for your financial partner. And if you're looking for a financial partner that you’d enjoy spending time with on a personal level, we doubt you’ll find a better fit. One of the things that makes banking personal is that our business is made up of people and local businesses just like you!
Offices: 51 E 1st St;, Fond du Lac, WI 54935, US · 1700 W 20th Ave, Oshkosh, WI 54901, US · 101 S. Madison, Waupun, WI 53963, US
Personal Financial ServicesLocal Business BankingCompetitive Mortgage Ratesand Low Closing CostsBankingFinancial Services
Banking. Made Personal. A local, community bank offering banking solutions for your business and personal needs.
Industry
Financial Services
Company size
51-200 employees
Founded
1934
Headquarters
Fond du Lac, WI
LinkedIn followers
544
Fox Valley Savings Bank is a local financial partner to Northeastern Wisconsin, serving Fond du Lac, Oshkosh, Waupun and surrounding communities.
FVSBank began business in Fond du Lac, Wisconsin in 1934 and subsequently expanded to serve the Oshkosh and Waupun areas. Our goal was to provide a safe place for people to deposit their money, and a trusted source for loans. Today, our financial strength allows us to provide the same services as the big box banks – locally – to individuals, families and small- to medium-size businesses.
What Fox Valley Savings Bank can offer you?
We understand that you have a long list of choices for your financial partner. And if you're looking for a financial partner that you’d enjoy spending time with on a personal level, we doubt you’ll find a better fit. One of the things that makes banking personal is that our business is made up of people and local businesses just like you!
Offices: 51 E 1st St;, Fond du Lac, WI 54935, US · 1700 W 20th Ave, Oshkosh, WI 54901, US · 101 S. Madison, Waupun, WI 53963, US
Personal Financial ServicesLocal Business BankingCompetitive Mortgage Ratesand Low Closing CostsBankingFinancial Services